search

Hubs-Foundation / hubs

Duck-themed multi-user virtual spaces in WebVR. Built with A-Frame.
https://hubsfoundation.org
Mozilla Public License 2.0
2.13k stars 1.42k forks source link

Inaudible to one person #2323

Open broehl opened 4 years ago

broehl commented 4 years ago

This is a very strange problem.

We had about 20 people in a space, and I found one person couldn't hear me at all. I could hear them, and other people standing nearby could hear both of us. They got her to check my volume using the menu, and it looked fine.

She couldn't see any lipsync on my avatar either, so it's as if the audio stream wasn't being sent to her or it was being muted internally on her end for some reason.

┆Issue is synchronized with this Jira Task

brianpeiris commented 4 years ago

If your or the other person in this situation were using Safari, there are known issues with Safari at the moment. If Safari wasn't involved, we'll have to investigate a bit further.

broehl commented 4 years ago

Just heard back from the other person. We were both on Windows, I was in Chrome and she was in Firefox.

misslivirose commented 4 years ago

@gfodor is this likely symptomatic of the issue that was fixed w/ adding TURN?

joshmarinacci commented 4 years ago

can this still be reproduced?

broehl commented 4 years ago

I haven't done any large meetups since the switch to MediaSoup, so it's hard to say.

The problem was intermittent enough that it's difficult to pin down.

On Fri, Jul 17, 2020 at 3:02 PM Josh Marinacci notifications@github.com wrote:

can this still be reproduced?

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/mozilla/hubs/issues/2323#issuecomment-660286673, or unsubscribe https://github.com/notifications/unsubscribe-auth/AABMJ57W4LTGRPJL2X3QS63R4CN3JANCNFSM4L4NNJYQ .

-- Bernie Roehl Mail: broehl@gmail.com

keianhzo commented 3 years ago

@emstanley Not sure if we should keep this opened. This was happening with the Janus implementation and we have similar issues opened so I don't feel we are missing out if closing this one.