Unable to connect to this room, please try again later.

[tomoya8177]

Description Hubs system seems to be working with no problem, but when a user tries to enter a room, it shows "Unable to connect to this room, please try again later. " error.

To Reproduce Steps to reproduce the behavior:

1. Go to 'https://vosproduction.com/BMRbutY/aoike-high-school'
2. See error

Expected behavior you enter into a room.

Screenshots If applicable, add screenshots to help explain your problem. https://www.dropbox.com/s/6ldwz7oq6c65ju3/Screen%20Shot%202021-10-07%20at%208.39.50.png?dl=0 https://www.dropbox.com/s/6ldwz7oq6c65ju3/Screen%20Shot%202021-10-07%20at%208.39.50.png?dl=0

Hardware

• Device: [e.g. Desktop, phone, VR headset]
• OS: [e.g. Windows, iOS, Linux]
• Browser: [e.g. Firefox]

Additional context Add any other context about the problem here.

┆Issue is synchronized with this Jira Task

[Softvision-GeluHaiduc]

Hi @tomoya8177, thanks for the report. I wasn't able to reproduce your issue on Firefox and Chrome using Windows 10, Android 11 device and on MacOS Big Sur 11.6, the room opened.

I was able to reproduce the issue, I did get a different message, using MacOS Big Sur 11.6 and Safari 15.

The logs from the console were: [Info] Successfully preconnected to https://fonts.gstatic.com/ [Log] A-Frame Version: https://github.com/MozillaReality/aframe (engine-999a1f0d65fd86d59056.js, line 180) [Log] three Version: https://github.com/MozillaReality/three.js (engine-999a1f0d65fd86d59056.js, line 180) [Log] WebVR Polyfill Version: – "^0.10.10" (engine-999a1f0d65fd86d59056.js, line 180) [Log] core:schema:warn Default value null does not match type string in component media-loader    (engine-999a1f0d65fd86d59056.js, line 180, x3) [Log] core:schema:warn Default value undefined does not match type string in component media-image    (engine-999a1f0d65fd86d59056.js, line 180) [Log] core:schema:warn Default value null does not match type string in component camera-focus-button    (engine-999a1f0d65fd86d59056.js, line 180) [Log] core:schema:warn Default value null does not match type string in component emit-scene-event-on-remove    (engine-999a1f0d65fd86d59056.js, line 180) [Log] core:schema:warn Default value 1280,720 does not match type vec2 in component video-texture-source    (engine-999a1f0d65fd86d59056.js, line 180) [Log] core:schema:warn Default value [object Object] does not match type string in component media-frame    (engine-999a1f0d65fd86d59056.js, line 180, x2) [Log] core:schema:warn Default value [object Object] does not match type string in component pen    (engine-999a1f0d65fd86d59056.js, line 180) [Log] core:schema:warn Default value [object Object] does not match type string in component pen-laser    (engine-999a1f0d65fd86d59056.js, line 180, x3) [Log] App version: 1.0.0.20210728083451 (hub-0d40649d76c9da9a7535.js, line 1)

Did you get something similar? Could you please share your browser console logs?

[matthewbcool]

@tomoya8177 are you still experiencing this issue and can it be reproduced on hubs.mozilla.com? Closing for now as I could not repro.