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HugoHasenbein / redmine_more_previews

Redmine plugin to preview various file types in redmine's preview pane
https://www.redmine.org/plugins/redmine_more_previews
GNU General Public License v2.0
46 stars 15 forks source link

internal error #2

Closed ashrafalzyoud closed 3 years ago

ashrafalzyoud commented 3 years ago

`` Processing by AttachmentsController#show as HTML Parameters: {"id"=>"3127", "filename"=>"قرار المواد الاولية اخشاب .pdf"} Current user: admin (id=1) Completed 500 Internal Server Error in 53ms (ActiveRecord: 16.2ms)

NoMethodError (undefined method `keys' for nil:NilClass):

plugins/redmine_more_previews/lib/redmine_more_previews/lib/converter.rb:388:in extensions_of' plugins/redmine_more_previews/lib/redmine_more_previews/lib/converter.rb:384:inactive_extensions' plugins/redmine_more_previews/lib/redmine_more_previews/lib/converter.rb:292:in convertible?' plugins/redmine_more_previews/lib/redmine_more_previews/patches/attachment_patch.rb:65:inpreview_convertible?' plugins/redmine_more_previews/lib/redmine_more_previews/patches/attachments_controller_patch.rb:142:in show_with_more_previews' lib/redmine/sudo_mode.rb:65:insudo_mode' ``

HugoHasenbein commented 3 years ago

Dear Ashraf,

I need tuo understand, what ist going on. The plugin says, Pandoc is not installed, but it is not needed for viewing a pdf-file. So that is OK.

Please, can you list your other plugins, version of redmine, you are running and the environment, namely the operating system?

Is it Windows, Linux, Mac? Redmine 3.x or 4.x?

Currently, it seems, the plugin misses some files.

best regards

Stephan

Am 16.11.2020 um 08:27 schrieb ashrafalzyoud notifications@github.com:

`` Processing by AttachmentsController#show as HTML Parameters: {"id"=>"3127", "filename"=>"قرار المواد الاولية اخشاب .pdf"} Current user: admin (id=1) Completed 500 Internal Server Error in 53ms (ActiveRecord: 16.2ms)

NoMethodError (undefined method `keys' for nil:NilClass):

plugins/redmine_more_previews/lib/redmine_more_previews/lib/converter.rb:388:in extensions_of' plugins/redmine_more_previews/lib/redmine_more_previews/lib/converter.rb:384:in active_extensions' plugins/redmine_more_previews/lib/redmine_more_previews/lib/converter.rb:292:in convertible?' plugins/redmine_more_previews/lib/redmine_more_previews/patches/attachment_patch.rb:65:in preview_convertible?' plugins/redmine_more_previews/lib/redmine_more_previews/patches/attachments_controller_patch.rb:142:in show_with_more_previews' lib/redmine/sudo_mode.rb:65:in sudo_mode' ``

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ashrafalzyoud commented 3 years ago

redmine 4.1 ubuntu 20.04

computed_custom_field 1.0.7 redmine_agile 1.5.4 redmine_all_thumbnails 1.0.5 redmine_checklists 3.1.18 redmine_ckeditor 1.2.3 redmine_cms 1.2.1 redmine_contacts 4.3.2 redmine_contacts_helpdesk 4.1.10 redmine_contacts_invoices 4.2.3 redmine_custom_workflows 1.0.3 redmine_default_custom_query 1.5.0 redmine_drawio 0.9.7 redmine_drive 1.0.1 redmine_favorite_projects 2.1.1 redmine_finance 2.1.7 redmine_hide_sidebar 4.0.0 redmine_issue_badge 0.1.4 redmine_issue_view_columns 1.0.1 redmine_lightbox2 0.5.1 redmine_people 1.5.2 redmine_pivot_table 0.0.7 redmine_preview_inline 1.0.3 redmine_products 2.1.2 redmine_questions 1.0.2 redmine_reporter 1.0.3 redmine_subtask_list_enhanced 1.1.1 redmine_subtasks_inherited_fields 1.1.1 redmine_tint_issues 1.1.0 redmine_xlsx_format_issue_exporter 0.1.6 redmine_zenedit 1.0.3 view_customize 2.7.0

HugoHasenbein commented 3 years ago

Did you configure the plugin? Administration->Plugins->RedmineMorePreviews-> select any extension and save. Not configuring should not cause the problems, but just to make sure.

Am 16.11.2020 um 08:38 schrieb ashrafalzyoud notifications@github.com:

redmine 4.1 ubuntu 20.04

computed_custom_field 1.0.7 redmine_agile 1.5.4 redmine_all_thumbnails 1.0.5 redmine_checklists 3.1.18 redmine_ckeditor 1.2.3 redmine_cms 1.2.1 redmine_contacts 4.3.2 redmine_contacts_helpdesk 4.1.10 redmine_contacts_invoices 4.2.3 redmine_custom_workflows 1.0.3 redmine_default_custom_query 1.5.0 redmine_drawio 0.9.7 redmine_drive 1.0.1 redmine_favorite_projects 2.1.1 redmine_finance 2.1.7 redmine_hide_sidebar 4.0.0 redmine_issue_badge 0.1.4 redmine_issue_view_columns 1.0.1 redmine_lightbox2 0.5.1 redmine_people 1.5.2 redmine_pivot_table 0.0.7 redmine_preview_inline 1.0.3 redmine_products 2.1.2 redmine_questions 1.0.2 redmine_reporter 1.0.3 redmine_subtask_list_enhanced 1.1.1 redmine_subtasks_inherited_fields 1.1.1 redmine_tint_issues 1.1.0 redmine_xlsx_format_issue_exporter 0.1.6 redmine_zenedit 1.0.3 view_customize 2.7.0

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ashrafalzyoud commented 3 years ago

its work now but the preview in small size not in full page 33333

HugoHasenbein commented 3 years ago

Dear Ashraf,

what did you change to make it work? The preview size is set after the page has been loaded, using javascript. Are you using InternetExplorer?

Am 16.11.2020 um 08:51 schrieb ashrafalzyoud notifications@github.com:

its work now but the preview in small size not in full page https://user-images.githubusercontent.com/50211455/99225738-35e90f80-27f1-11eb-8805-e9102f650123.png — You are receiving this because you commented. Reply to this email directly, view it on GitHub https://github.com/HugoHasenbein/redmine_more_previews/issues/2#issuecomment-727802176, or unsubscribe https://github.com/notifications/unsubscribe-auth/AJWRDRG4DBYEHAFXY6N7YJTSQDKWXANCNFSM4TWZUK7Q.

ashrafalzyoud commented 3 years ago

configure the plugin? Administration->Plugins->RedmineMorePreviews-> select any extension and save im do configure im using the google chorme the problem now the preview size

HugoHasenbein commented 3 years ago

I'll try to reproduce your error - please hold on

Am 16.11.2020 um 08:55 schrieb ashrafalzyoud notifications@github.com:

configure the plugin? Administration->Plugins->RedmineMorePreviews-> select any extension and save im do configure im using the google chorme the problem now the preview size

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ashrafalzyoud commented 3 years ago

in firefox work PERFECT but in google chorme (NO) THX FOR U

HugoHasenbein commented 3 years ago

I'll look over waht is different in Chrome

HugoHasenbein commented 3 years ago

Dear Ashraf,

the Chrome Issue should be fixed by now

Am 16.11.2020 um 08:59 schrieb ashrafalzyoud notifications@github.com:

in firefox work PERFECT but in google chorme (NO) THX FOR U

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