HugoHasenbein
commented
3 years ago Dear Omega,
I do see two oddities:
The Attachments Controller is called with a parameter "drive_entry", which does not come from my plugin. I suspect your plugin redmine_drive to alter something. Try running redmine without the plugin for testing purposes only and give feedback if that solves the problem
Further,there are some suspicious logfile entries, alike
requested_mask="rm" denied_mask="rm" fsuid=1 ouid=0
This reads as if some program denies libre to start. Does bitnami provide security mechanisms to prevnet running of external programs?
Best regards
Stephan
Am 15.06.2021 um 12:29 schrieb Omega-kun @.***>:
I have installed bitnami redmine Environment: Redmine version 4.2.1.stable Ruby version 2.6.7-p197 (2021-04-05) [x86_64-linux] Rails version 5.2.5 Environment production Database adapter Mysql2 Mailer queue ActiveJob::QueueAdapters::AsyncAdapter Mailer delivery smtp SCM: Subversion 1.14.1 Git 2.31.1 Filesystem Redmine plugins: mega_calendar 1.7.4 redmine_custom_workflows 1.0.5 redmine_drive 1.1.0 redmine_issues_tree 0.0.14 redmine_more_previews 2.0.3 redmine_resources 1.0.5 scrum 0.21.0 view_customize 2.8.1
PDF converter work. But when i try to open office file (LibreOffice 6.1.5.2 10(Build:2) install), i have recived error
Started GET "/attachments/more_preview/2/index.pdf?drive_entry=true" for 172.16.30.246 at 2021-06-02 07:46:23 +0000 Processing by AttachmentsController#more_preview as PDF Parameters: {"drive_entry"=>"true", "id"=>"2"} Current user: asolyanik (id=7) Creating preview with Libre failed (pid 7910 exit 1): Command: cd '/tmp/d20210602-5398-1nns1qq'; soffice --headless --convert-to pdf --outdir '/tmp/d20210602-5398-1nns1qq' -env:UserInstallation=file:///tmp/d20210602-5398-qfb96q/user_installation '/opt/bitnami/apps/redmine/htdocs/files/2021/05/210531114422_d5bf80d3fcedc5c7f5a6dda0b2d538c6.xlsx'; mv './210531114422_d5bf80d3fcedc5c7f5a6dda0b2d538c6.pdf' '/tmp/d20210602-5398-1nns1qq/index.pdf' An error occured while generating preview for /opt/bitnami/apps/redmine/htdocs/files/2021/05/210531114422_d5bf80d3fcedc5c7f5a6dda0b2d538c6.xlsx Exception was: ConverterShellError
and in log file i see Jun 15 10:14:22 redmine-dev kernel: kauditd_printk_skb: 37 callbacks suppressed Jun 15 10:14:22 redmine-dev kernel: audit: type=1400 audit(1623752062.043:6203): apparmor="ALLOWED" operation="open" profile="libreoffice-oopslash" name="/opt/bitnami/common/lib/libz.so.1.2.11" pid=26633 comm="oosplash" requested_mask="r" denied_mask="r" fsuid=1 ouid=0 Jun 15 10:14:22 redmine-dev kernel: audit: type=1400 audit(1623752062.043:6204): apparmor="ALLOWED" operation="file_mmap" profile="libreoffice-oopslash" name="/opt/bitnami/common/lib/libz.so.1.2.11" pid=26633 comm="oosplash" requested_mask="rm" denied_mask="rm" fsuid=1 ouid=0 Jun 15 10:14:22 redmine-dev kernel: audit: type=1400 audit(1623752062.047:6205): apparmor="ALLOWED" operation="open" profile="libreoffice-soffice" name="/opt/bitnami/common/lib/libz.so.1.2.11" pid=26650 comm="soffice.bin" requested_mask="r" denied_mask="r" fsuid=1 ouid=0 Jun 15 10:14:22 redmine-dev kernel: audit: type=1400 audit(1623752062.047:6206): apparmor="ALLOWED" operation="file_mmap" profile="libreoffice-soffice" name="/opt/bitnami/common/lib/libz.so.1.2.11" pid=26650 comm="soffice.bin" requested_mask="rm" denied_mask="rm" fsuid=1 ouid=0 Jun 15 10:14:22 redmine-dev kernel: audit: type=1400 audit(1623752062.051:6207): apparmor="ALLOWED" operation="open" profile="libreoffice-soffice" name="/opt/bitnami/common/lib/libxml2.so.2.9.4" pid=26650 comm="soffice.bin" requested_mask="r" denied_mask="r" fsuid=1 ouid=0 Jun 15 10:14:22 redmine-dev kernel: audit: type=1400 audit(1623752062.051:6208): apparmor="ALLOWED" operation="file_mmap" profile="libreoffice-soffice" name="/opt/bitnami/common/lib/libxml2.so.2.9.4" pid=26650 comm="soffice.bin" requested_mask="rm" denied_mask="rm" fsuid=1 ouid=0 Jun 15 10:14:22 redmine-dev kernel: audit: type=1400 audit(1623752062.051:6209): apparmor="ALLOWED" operation="open" profile="libreoffice-soffice" name="/opt/bitnami/common/lib/libexpat.so.1.6.2" pid=26650 comm="soffice.bin" requested_mask="r" denied_mask="r" fsuid=1 ouid=0 Jun 15 10:14:22 redmine-dev kernel: audit: type=1400 audit(1623752062.051:6210): apparmor="ALLOWED" operation="file_mmap" profile="libreoffice-soffice" name="/opt/bitnami/common/lib/libexpat.so.1.6.2" pid=26650 comm="soffice.bin" requested_mask="rm" denied_mask="rm" fsuid=1 ouid=0 Jun 15 10:14:22 redmine-dev kernel: audit: type=1400 audit(1623752062.051:6211): apparmor="ALLOWED" operation="open" profile="libreoffice-soffice" name="/opt/bitnami/common/lib/libxslt.so.1.1.33" pid=26650 comm="soffice.bin" requested_mask="r" denied_mask="r" fsuid=1 ouid=0 Jun 15 10:14:22 redmine-dev kernel: audit: type=1400 audit(1623752062.051:6212): apparmor="ALLOWED" operation="file_mmap" profile="libreoffice-soffice" name="/opt/bitnami/common/lib/libxslt.so.1.1.33" pid=26650 comm="soffice.bin" requested_mask="rm" denied_mask="rm" fsuid=1 ouid=0
II tried different options with setting access to folders, but it did not help. Moreover, if you execute the command for conversion from the command line, it is executed and the file with the preview is created. In what direction can i see the reason for the plugin not working?
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I have installed bitnami redmine Environment: Redmine version 4.2.1.stable Ruby version 2.6.7-p197 (2021-04-05) [x86_64-linux] Rails version 5.2.5 Environment production Database adapter Mysql2 Mailer queue ActiveJob::QueueAdapters::AsyncAdapter Mailer delivery smtp SCM: Subversion 1.14.1 Git 2.31.1 Filesystem
Redmine plugins: mega_calendar 1.7.4 redmine_custom_workflows 1.0.5 redmine_drive 1.1.0 redmine_issues_tree 0.0.14 redmine_more_previews 2.0.3 redmine_resources 1.0.5 scrum 0.21.0 view_customize 2.8.1
PDF converter work. But when i try to open office file (LibreOffice 6.1.5.2 10(Build:2) install), i have recived error
Started GET "/attachments/more_preview/2/index.pdf?drive_entry=true" for 172.16.30.246 at 2021-06-02 07:46:23 +0000 Processing by AttachmentsController#more_preview as PDF Parameters: {"drive_entry"=>"true", "id"=>"2"} Current user: asolyanik (id=7) Creating preview with Libre failed (pid 7910 exit 1): Command: cd '/tmp/d20210602-5398-1nns1qq'; soffice --headless --convert-to pdf --outdir '/tmp/d20210602-5398-1nns1qq' -env:UserInstallation=file:///tmp/d20210602-5398-qfb96q/user_installation '/opt/bitnami/apps/redmine/htdocs/files/2021/05/210531114422_d5bf80d3fcedc5c7f5a6dda0b2d538c6.xlsx'; mv './210531114422_d5bf80d3fcedc5c7f5a6dda0b2d538c6.pdf' '/tmp/d20210602-5398-1nns1qq/index.pdf' An error occured while generating preview for /opt/bitnami/apps/redmine/htdocs/files/2021/05/210531114422_d5bf80d3fcedc5c7f5a6dda0b2d538c6.xlsx Exception was: ConverterShellError
and in log file i see Jun 15 10:14:22 redmine-dev kernel: kauditd_printk_skb: 37 callbacks suppressed Jun 15 10:14:22 redmine-dev kernel: audit: type=1400 audit(1623752062.043:6203): apparmor="ALLOWED" operation="open" profile="libreoffice-oopslash" name="/opt/bitnami/common/lib/libz.so.1.2.11" pid=26633 comm="oosplash" requested_mask="r" denied_mask="r" fsuid=1 ouid=0 Jun 15 10:14:22 redmine-dev kernel: audit: type=1400 audit(1623752062.043:6204): apparmor="ALLOWED" operation="file_mmap" profile="libreoffice-oopslash" name="/opt/bitnami/common/lib/libz.so.1.2.11" pid=26633 comm="oosplash" requested_mask="rm" denied_mask="rm" fsuid=1 ouid=0 Jun 15 10:14:22 redmine-dev kernel: audit: type=1400 audit(1623752062.047:6205): apparmor="ALLOWED" operation="open" profile="libreoffice-soffice" name="/opt/bitnami/common/lib/libz.so.1.2.11" pid=26650 comm="soffice.bin" requested_mask="r" denied_mask="r" fsuid=1 ouid=0 Jun 15 10:14:22 redmine-dev kernel: audit: type=1400 audit(1623752062.047:6206): apparmor="ALLOWED" operation="file_mmap" profile="libreoffice-soffice" name="/opt/bitnami/common/lib/libz.so.1.2.11" pid=26650 comm="soffice.bin" requested_mask="rm" denied_mask="rm" fsuid=1 ouid=0 Jun 15 10:14:22 redmine-dev kernel: audit: type=1400 audit(1623752062.051:6207): apparmor="ALLOWED" operation="open" profile="libreoffice-soffice" name="/opt/bitnami/common/lib/libxml2.so.2.9.4" pid=26650 comm="soffice.bin" requested_mask="r" denied_mask="r" fsuid=1 ouid=0 Jun 15 10:14:22 redmine-dev kernel: audit: type=1400 audit(1623752062.051:6208): apparmor="ALLOWED" operation="file_mmap" profile="libreoffice-soffice" name="/opt/bitnami/common/lib/libxml2.so.2.9.4" pid=26650 comm="soffice.bin" requested_mask="rm" denied_mask="rm" fsuid=1 ouid=0 Jun 15 10:14:22 redmine-dev kernel: audit: type=1400 audit(1623752062.051:6209): apparmor="ALLOWED" operation="open" profile="libreoffice-soffice" name="/opt/bitnami/common/lib/libexpat.so.1.6.2" pid=26650 comm="soffice.bin" requested_mask="r" denied_mask="r" fsuid=1 ouid=0 Jun 15 10:14:22 redmine-dev kernel: audit: type=1400 audit(1623752062.051:6210): apparmor="ALLOWED" operation="file_mmap" profile="libreoffice-soffice" name="/opt/bitnami/common/lib/libexpat.so.1.6.2" pid=26650 comm="soffice.bin" requested_mask="rm" denied_mask="rm" fsuid=1 ouid=0 Jun 15 10:14:22 redmine-dev kernel: audit: type=1400 audit(1623752062.051:6211): apparmor="ALLOWED" operation="open" profile="libreoffice-soffice" name="/opt/bitnami/common/lib/libxslt.so.1.1.33" pid=26650 comm="soffice.bin" requested_mask="r" denied_mask="r" fsuid=1 ouid=0 Jun 15 10:14:22 redmine-dev kernel: audit: type=1400 audit(1623752062.051:6212): apparmor="ALLOWED" operation="file_mmap" profile="libreoffice-soffice" name="/opt/bitnami/common/lib/libxslt.so.1.1.33" pid=26650 comm="soffice.bin" requested_mask="rm" denied_mask="rm" fsuid=1 ouid=0
II tried different options with setting access to folders, but it did not help. Moreover, if you execute the command for conversion from the command line, it is executed and the file with the preview is created. In what direction can i see the reason for the plugin not working?