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Implement Agile Management with GitHub Projects #2
Determine the service level agreements (SLAs) SILK will have in place for each category. This refers to the standards and expectations SILK will set around service quality, response times, and other key performance indicators (KPIs) that will ensure our customers are satisfied with the services we provide.
HumeraAkram
commented
1 year ago
Determine the service level agreements (SLAs) SILK will have in place for each category. This refers to the standards and expectations SILK will set around service quality, response times, and other key performance indicators (KPIs) that will ensure our customers are satisfied with the services we provide.