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Hyundai-Kia-Connect / kia_uvo

A Home Assistant HACS integration that supports Kia Connect(Uvo) and Hyundai Bluelink. The integration supports the EU, Canada and the USA.
MIT License
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EV Range unavailable #579

Closed DandeMC closed 1 year ago

DandeMC commented 1 year ago

Region and Brand of car EU Version of the integration 2.5.5

Describe the bug The EV range showed after the update from 2.5.4 to 2.5.5 one time the range and now it stopped working on the newest version. It shows "unavailable".

Debug logs if an error occurred

Thats the only thing on the logs:

Dieser Fehler wurde von einer benutzerdefinierten Integration verursacht

Logger: custom_components.kia_uvo.coordinator Source: custom_components/kia_uvo/coordinator.py:126 Integration: Hyundai / Kia Connect (documentation, issues) First occurred: 12:00:27 (2 occurrences) Last logged: 13:00:41

Force update failed, falling back to cached: Unavailable remote control - Service Temporary Unavailable Traceback (most recent call last): File "/config/custom_components/kia_uvo/coordinator.py", line 126, in _async_update_data await self.hass.async_add_executor_job( File "/usr/local/lib/python3.10/concurrent/futures/thread.py", line 58, in run result = self.fn(*self.args, **self.kwargs) File "/usr/local/lib/python3.10/site-packages/hyundai_kia_connect_api/VehicleManager.py", line 100, in check_and_force_update_vehicles self.update_vehicle_with_cached_state(vehicle_id) File "/usr/local/lib/python3.10/site-packages/hyundai_kia_connect_api/VehicleManager.py", line 76, in update_vehicle_with_cached_state self.api.update_vehicle_with_cached_state(self.token, vehicle) File "/usr/local/lib/python3.10/site-packages/hyundai_kia_connect_api/KiaUvoApiEU.py", line 291, in update_vehicle_with_cached_state state = self._get_cached_vehicle_state(token, vehicle) File "/usr/local/lib/python3.10/site-packages/hyundai_kia_connect_api/KiaUvoApiEU.py", line 695, in _get_cached_vehicle_state _check_response_for_errors(response) File "/usr/local/lib/python3.10/site-packages/hyundai_kia_connect_api/KiaUvoApiEU.py", line 106, in _check_response_for_errors raise error_code_mappingresponse["resCode"] hyundai_kia_connect_api.exceptions.APIError: Unavailable remote control - Service Temporary Unavailable

cdnninja commented 1 year ago

Looks like the whole thing is temp unavailable. This is common for the eu api. Should resolve on its own with time.

DandeMC commented 1 year ago

My problem is the EV range. That doesn't show...

cdnninja commented 1 year ago

The above error is a full failed update not just one item. So I suspect the above is unrelated.

Could you post your data sensor attributes?

DandeMC commented 1 year ago

Where can I find the data sensor attributes?

cdnninja commented 1 year ago

Either click the data sensor on the device or go to developer menu and select the data entity on the device.

Developer menu is more readable.

DandeMC commented 1 year ago
Greenshot 2023-01-26 15 22 37

Do you mean this?

Mkay505 commented 1 year ago

Yes - same issue here. Sometimes it works again, sometimes not. It seems to me that with some updates it just doesn't work.

cdnninja commented 1 year ago
Greenshot 2023-01-26 15 22 37

Do you mean this?

Yes but the "data" entity.

Mkay505 commented 1 year ago

What is the status of the original Kia App? Mine is "-- km" although the battery is full.

cdnninja @.***> schrieb am So., 29. Jan. 2023, 16:47:

[image: Greenshot 2023-01-26 15 22 37] https://user-images.githubusercontent.com/62901195/214859970-99cd654f-62f3-4b8f-81bd-87a6a7cd0314.png

Do you mean this?

Yes but the "data" entity.

— Reply to this email directly, view it on GitHub https://github.com/Hyundai-Kia-Connect/kia_uvo/issues/579#issuecomment-1407698398, or unsubscribe https://github.com/notifications/unsubscribe-auth/AR4KG26YTAKUU632PDQPE73WU2GKFANCNFSM6AAAAAAUGJAWPI . You are receiving this because you commented.Message ID: @.***>

DandeMC commented 1 year ago
Greenshot 2023-01-26 15 22 37

Do you mean this?

Yes but the "data" entity.

Can you show me a example? I don't know what you mean.

cdnninja commented 1 year ago

By a computer now. So if you type "data" into the Entity spot on your screen. The attributes will switch to the raw data we get on your car.

image

DandeMC commented 1 year ago

You mean this I think?

vehicle_data: vehicleLocation: coord: lat: lon: alt: 0 type: 0 head: 186 speed: value: 0 unit: 0 accuracy: hdop: 0 pdop: 0 time: '20230129194021' vehicleStatus: airCtrlOn: false engine: false doorLock: true doorOpen: frontLeft: 0 frontRight: 0 backLeft: 0 backRight: 0 trunkOpen: false airTemp: value: 00H unit: 0 hvacTempType: 1 defrost: false lowFuelLight: false acc: false evStatus: batteryCharge: false batteryStatus: 16 batteryPlugin: 0 remainTime2: etc2: value: 315 unit: 1 etc3: value: 115 unit: 1 atc: value: 25 unit: 1 drvDistance:

cdnninja commented 1 year ago

Your range shows 0. Do you see the sensor in home assistant at the moment and is 0 range correct?

DandeMC commented 1 year ago

It shows unavailable at the moment, not 0.

cdnninja commented 1 year ago

Okay, I assume 0 range is correct though for the car. I found what I think is the issue. https://github.com/Hyundai-Kia-Connect/hyundai_kia_connect_api/pull/273

In about 5 minutes try update in hacs and select version "master".

DandeMC commented 1 year ago

Yes sorry. In my Kia App it shows 0. In HA it is unavailable.

DandeMC commented 1 year ago

do I have to delete everything in the master to be able to install? I am now on version 2.5.6. Is that right? I don't know how to switch an already installed version to master

cdnninja commented 1 year ago

No need to delete. Go into HACS. Click on redownload on the integration and in the pop up where you select version select master.

DandeMC commented 1 year ago

Ok. I have done this. The version doesn't changed and the range is still unavailable.

cdnninja commented 1 year ago

Version number won't change since I didn't release. Did you restart and do you know if EV range shows correctly when you have range?

cdnninja commented 1 year ago

I manually kicked a release for this as a way for you to confirm your update worked. 2.5.7 has this fix.

DandeMC commented 1 year ago

Now it looks like it will work. it shows 0km. I'll charge the car today and see if it works. Thank you!!!

Mkay505 commented 1 year ago

After I charged the car, the battery indicator was 100%. The EV Range 0 km.

The current EV Range Status was only correct displayed after the car was started and an update was triggered.

DandeMC @.***> schrieb am Mo., 30. Jan. 2023, 07:05:

Now it looks like it will work. it shows 0km. I'll charge the car today and see if it works. Thank you!!!

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DandeMC commented 1 year ago

Now it shows only 0km. My car shows 18km.

DandeMC commented 1 year ago

Now I can see 8km distance. I think the problem 2 hours ago was on Kia, not your integration. Thank you for your help =)