Stopped working / no longer getting updates - Getting Timeout

[ianphillpott]

Region: UK Kona Electric EV Version 2.14.1

Describe the bug Just seems to have stopped working. No longer getting updated. Even when manually requesting, not getting a response. Logs below say timeout.

Debug Log 2023-10-23 12:13:46.071 DEBUG (SyncWorker_16) [hyundai_kia_connect_api.KiaUvoApiEU] hyundai_kia_connect_api - Received forced vehicle data: {'retCode': 'F', 'resCode': '4081', 'resMsg': 'Request timeout. - Request timeout.', 'msgId': 'faf85953-bd4f-49d6-b4ef-c1e0622da725'} 2023-10-23 12:13:46.074 ERROR (MainThread) [homeassistant.helpers.script.websocket_api_script] websocket_api script: Error executing script. Unexpected error for call_service at pos 1: Request timeout. - Request timeout. Traceback (most recent call last): File "/usr/src/homeassistant/homeassistant/helpers/script.py", line 468, in _async_step await getattr(self, handler)() File "/usr/src/homeassistant/homeassistant/helpers/script.py", line 704, in _async_call_service_step response_data = await self._async_run_long_action( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/helpers/script.py", line 666, in _async_run_long_action return long_task.result() ^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/core.py", line 2012, in async_call response_data = await coro ^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/core.py", line 2049, in _execute_service return await target(service_call) ^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/config/custom_components/kia_uvo/services.py", line 49, in async_handle_force_update await coordinator.async_force_update_all() File "/config/custom_components/kia_uvo/coordinator.py", line 159, in async_force_update_all await self.hass.async_add_executor_job( File "/usr/local/lib/python3.11/concurrent/futures/thread.py", line 58, in run result = self.fn(*self.args, *self.kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/site-packages/hyundai_kia_connect_api/VehicleManager.py", line 112, in force_refresh_all_vehicles_states self.force_refresh_vehicle_state(vehicle_id) File "/usr/local/lib/python3.11/site-packages/hyundai_kia_connect_api/VehicleManager.py", line 117, in force_refresh_vehicle_state self.api.force_refresh_vehicle_state(self.token, vehicle) File "/usr/local/lib/python3.11/site-packages/hyundai_kia_connect_api/KiaUvoApiEU.py", line 348, in force_refresh_vehicle_state state = self._get_forced_vehicle_state(token, vehicle) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/site-packages/hyundai_kia_connect_api/KiaUvoApiEU.py", line 765, in _get_forced_vehicle_state _check_response_for_errors(response) File "/usr/local/lib/python3.11/site-packages/hyundai_kia_connect_api/KiaUvoApiEU.py", line 113, in _check_response_for_errors raise error_code_mappingresponse["resCode"] hyundai_kia_connect_api.exceptions.RequestTimeoutError: Request timeout. - Request timeout. 2023-10-23 12:13:46.096 ERROR (MainThread) [homeassistant.components.websocket_api.http.connection] [547771607872] Error handling message: Unknown error (unknown_error) Ian Phillpott from 192.168.69.132 (Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.0.0 Safari/537.36) Traceback (most recent call last): File "/usr/src/homeassistant/homeassistant/components/websocket_api/decorators.py", line 26, in _handle_async_response await func(hass, connection, msg) File "/usr/src/homeassistant/homeassistant/components/websocket_api/commands.py", line 727, in handle_execute_script script_result = await script_obj.async_run(msg.get("variables"), context=context) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/helpers/script.py", line 1578, in async_run return await asyncio.shield(run.async_run()) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/helpers/script.py", line 420, in async_run await self._async_step(log_exceptions=False) File "/usr/src/homeassistant/homeassistant/helpers/script.py", line 470, in _async_step self._handle_exception( File "/usr/src/homeassistant/homeassistant/helpers/script.py", line 493, in _handle_exception raise exception File "/usr/src/homeassistant/homeassistant/helpers/script.py", line 468, in _async_step await getattr(self, handler)() File "/usr/src/homeassistant/homeassistant/helpers/script.py", line 704, in _async_call_service_step response_data = await self._async_run_long_action( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/helpers/script.py", line 666, in _async_run_long_action return long_task.result() ^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/core.py", line 2012, in async_call response_data = await coro ^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/core.py", line 2049, in _execute_service return await target(service_call) ^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/config/custom_components/kia_uvo/services.py", line 49, in async_handle_force_update await coordinator.async_force_update_all() File "/config/custom_components/kia_uvo/coordinator.py", line 159, in async_force_update_all await self.hass.async_add_executor_job( File "/usr/local/lib/python3.11/concurrent/futures/thread.py", line 58, in run result = self.fn(self.args, **self.kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/site-packages/hyundai_kia_connect_api/VehicleManager.py", line 112, in force_refresh_all_vehicles_states self.force_refresh_vehicle_state(vehicle_id) File "/usr/local/lib/python3.11/site-packages/hyundai_kia_connect_api/VehicleManager.py", line 117, in force_refresh_vehicle_state self.api.force_refresh_vehicle_state(self.token, vehicle) File "/usr/local/lib/python3.11/site-packages/hyundai_kia_connect_api/KiaUvoApiEU.py", line 348, in force_refresh_vehicle_state state = self._get_forced_vehicle_state(token, vehicle) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/site-packages/hyundai_kia_connect_api/KiaUvoApiEU.py", line 765, in _get_forced_vehicle_state _check_response_for_errors(response) File "/usr/local/lib/python3.11/site-packages/hyundai_kia_connect_api/KiaUvoApiEU.py", line 113, in _check_response_for_errors raise error_code_mappingresponse["resCode"] hyundai_kia_connect_api.exceptions.RequestTimeoutError: Request timeout. - Request timeout.

To Reproduce Any form of update or forced update does the same

Expected behavior Actual return of data.

Screenshots N/A

Additional context

[a-schiffer]

I have exactly the same problem (since 21.10.2023 14:50). I face the timeout problem also in the official Bluelink app. (Hyundai Kona Electric, Germany)

[a-schiffer]

I asked Hyundai support on what to do with this problem. They told me to restart the infotainment system. To do this, use a pointed object to press in the small notch on your infotainment system at the top right for a few seconds. This solved my problem; Bluelink is working fine again (also the Python app). I'm a happy camper!

[ianphillpott]

Seems to have just started on its own here. Clearly was having "a moment" in a big way.