Closed cjsmns closed 3 weeks ago
Having the same errors. Started showing up in the logs this morning.
Does the native app show car data?
I have the same issue. and the native app is not working. I’m still receiving notifications about my car (finished charging)… but refreshing the app is not working; I get an error saying « We apologize, but your request could not be processed. Please try again later. » Thud it looks like Hyundai’s server is down.
Does the native app show car data?
Yes, the Bluelink app is working fine.
The native app wasn’t working for me. It started working a few hours ago… and now the integration is working fine
Does the native app show car data?
Seems like it must have been an issue on Hyundai's side. App wasn't working when I tried yesterday but it is back up now and the integration is back.
I'll keep in mind to check that first next time. Thanks!
The issue has not been resolved for me. Please reopen it. I’m not sure what everyone else is doing but their issues were related to an issue with the Hyundai servers and the app not working.The app is working perfectly fine for me. I have deleted the integration and set it up again and I’m still getting the same errors. This issue is ongoing. On 17 Sep 2024, at 4:39 am, cdnninja @.***> wrote: Closed #929 as completed.
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Please provide debug logs.
Are you able to force a refresh of the car data in the app? For me it initially looked correct but then I noted the last refresh time was multiple days ago and attempting to fresh showed the error mentioned by another above.
Please provide debug logs.
I've uploaded the data logs to pastbin. I hope it's ok. It's rather long.
Are you able to force a refresh of the car data in the app?
Not at the moment. I've updated to iOS 18 and Hyundai Bluelink app says my iPhone is jailbroken. 😂
Not at the moment. I've updated to iOS 18 and Hyundai Bluelink app says my iPhone is jailbroken. 😂
something must be wrong on you phone… I’ve been running iOS 18 since the first beta and I never had this message
something must be wrong on you phone… I’ve been running iOS 18 since the first beta and I never had this message
It's an issue with the Bluelink Australia app. New update today fixed it.
Are you able to force a refresh of the car data in the app? For me it initially looked correct but then I noted the last refresh time was multiple days ago and attempting to fresh showed the error mentioned by another above.
I've just refreshed the data in the app. All working as expected in the app.
I've also removed the integration and reinstalled it and still getting the same error.
931 (comment)
I don't even have the integration loaded properly to be able to use a force update button. It just fails to load.
Any further updates or clues as to what this issue might be? I'm running the latest version 2.28.0 as of this comment.
Still having the same issues.
Does your car have trip data in the native app?
I may have found the issue in the code. If so I'm shocked this isn't more widespread.
Please try the latest release.
That seems to have fixed it. 🎉
Thanks for looking into it.
Region and Brand of car Australia Hyundai Palisade 2024 Calligraphy
Version of the integration 2.26.6
Describe the bug I've had an ongoing issue that was related to another bug post here that I cannot find, but I took a chance a fully deleted the integration and reinstalled it. Good news is I can now setup the integration. The issue is that it gives an error when loading, and it keeps trying and giving the same error.
A second error shows up in the logs as well...
From what I can see, it looks like it's failing to get the data about the car, and then falls back to a cached copy of the data, but as this is the first run, that fails too as there is no cached data.
Happy to provide any further information if needed.