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IARC-CSU / CanReg5

CanReg5 is a multi user, multi platform, open source tool to input, store, check and analyse cancer registry data.
http://www.iacr.com.fr/CanReg5
GNU General Public License v3.0
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Pleaaaaaaase help me !!! Can't log in into canreg 5 (server can't be found)!!! #56

Closed Mina9186 closed 6 years ago

Mina9186 commented 6 years ago

Dear maintainer,

I'm not a programmer, I'm just a simple user of CanReg5. Since days, I can't log in to CanReg!! I use it in french, When I click : "se connecter à Canreg" i get: "serveur déjà lancé" then I see that the name of the server, username and password are cleared from the next log in screen, I don't know what happened, but please help me! How can I log in? When I searched in the program files, the repertory with the name of my server is always there, is that mean that my database is always safe? please, it's very important! I work in a hospital and I can't loose this database!

mortenjohs commented 6 years ago

Dear @Mina9186 ,

Sorry to hear about your issues with CanReg5. To help you I would need some more information on what has gone wrong. The "serveur déjà lancé"-error message is not enough, I'm afraid. Did you install a new version of Java? What version of CanReg5 do you use? Can you send me an email (ervikm@iarc.fr) with the CanReg5 log file captured after an unsuccessful run? (The logfile is located in your user’s folder, for example: C:\Users\morten\ (you can access this by typing %USERPROFILE% in the address bar of a windows explorer). It is called “canreg5client.log”. (The .log-part might not be displayed, depending on the settings on your computer.))

Your database is most probably safe, but, if you haven't already, I would recommend also using the built in back-up facility.

Thanks, Morten

Mina9186 commented 6 years ago

Hello,

Thank you Mr. Morten Ervik for your rapid reply, I could finaly log in after installing the back up system, thank you a lot for creating the back up option! It have saved my life!

I'm very happy thank you a lot!

mortenjohs commented 6 years ago

I'm happy to hear that your problems are solved. Thanks, Morten

Mina9186 commented 5 years ago

Hello Mr. Morten

I hope you are fine, you have helped me once concerning a little issue with your great software and I thank you again. Today I need your precious help to know how to compare ASR between two registries? Is there a specific statistical test for this? Please I'm a phD student and it is very important in my thesis.

Thank you a lot,

Amina D.,

De : Morten Johannes Ervik notifications@github.com Envoyé : lundi 30 avril 2018 14:34 À : IARC-CSU/CanReg5 Cc : Mina9186; Mention Objet : Re: [IARC-CSU/CanReg5] Pleaaaaaaase help me !!! Can't log in into canreg 5 (server can't be found)!!! (#56)

I'm happy to hear that your problems are solved. Thanks, Morten

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PRECIOUS2K commented 2 years ago

Hello Morten, Kindly greetings from Ghana. I just downloaded the Canreg5 application but I'm unable to login using the default login username (morten) and password (ervik).

Meanwhile, no server name appears in the server dialogue box and um guessing that might be the problem.

Please I am practically clueless and what to do and so your help with be grateful appreciated.

How can I solve this problem please? I have attached a screenshot of my problem.

login error

Thanks a lot.

mortenjohs commented 2 years ago

Dear Precious, Thank you for your interest in CanReg5. A regional CanReg expert will get back to you shortly. Thanks, Morten

PRECIOUS2K commented 1 year ago

Ok. Thank you very much.

Precious K. Kwadzokpui Medical Laboratory Scientist Department of Medical Laboratory Science University of Health and Allied Sciences, Ho-Ghana PMB 31 Ho.

Medical Laboratory Scientist Ho Teaching Hospital P. O. Box MA 374 Ho - Volta Region +233 (0) 362 027 319 +233 (0) 206 241 929 @.***

Medical Laboratory Scientist Reinbee Medical Laboratory and Wellness Center Second Floor, Shepherd Plaza 49A Stadium Road Ho-Ghana

Email: @.***

On Tue, Apr 26, 2022, 6:42 AM Morten Johannes Ervik < @.***> wrote:

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Dear Precious, Thank you for your interest in CanReg5. A regional CanReg expert will get back to you shortly. Thanks, Morten

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Million97 commented 1 year ago

Hello please help me how to change canreg5 database password?