self-service-manager - request sign up failure

[spearz]

Start the sign up process, to create a Cloud Directory user i get self-service-manager - request sign up failure(Error code 403) after Obtained IAM token

PS C:..\insurance-bot> npm start

CloudCo@0.0.1 start C:...\insurance-bot node app.js

[2018-08-14 10:51:35.306] [DEBUG] appid-public-key-util - Initializing [2018-08-14 10:51:36.068] [DEBUG] appid-token-util - Initializing [2018-08-14 10:51:36.201] [INFO] appid-sdk - Initialized Loaded local VCAP { services: { cloudantNoSQLDB: [ [Object] ], conversation: [ [Object] ], AppID: [ [Object] ] } } [2018-08-14 10:51:37.279] [DEBUG] appid-webapp-strategy - Initializing [2018-08-14 10:51:37.280] [DEBUG] appid-webapp-strategy-config - Initializing [2018-08-14 10:51:37.280] [INFO] appid-webapp-strategy-config - tenantId e2 [2018-08-14 10:51:37.280] [INFO] appid-webapp-strategy-config - clientId 87 [2018-08-14 10:51:37.281] [INFO] appid-webapp-strategy-config - secret [NOT SHOWING] [2018-08-14 10:51:37.281] [INFO] appid-webapp-strategy-config - oauthServerUrl https://appid-oauth.eu-gb.bluemix.net/oauth/v3/e2 [2018-08-14 10:51:37.281] [INFO] appid-webapp-strategy-config - redirectUri http://localhost:6001/health [2018-08-14 10:51:37.281] [INFO] appid-webapp-strategy-config - preferredLocale undefined [2018-08-14 10:51:37.282] [INFO] self-service-manager - using user IAM API key [NOT SHOWING] [2018-08-14 10:51:37.282] [INFO] self-service-manager - iamTokenUrl https://iam.bluemix.net/oidc/token [2018-08-14 10:51:37.283] [INFO] self-service-manager - managementUrl https://appid-management.eu-gb.bluemix.net/management/v4/e2 server starting on http://localhost:6001 Loaded local VCAP { services: { cloudantNoSQLDB: [ [Object] ], conversation: [ [Object] ], AppID: [ [Object] ] } } { url: 'https://gateway.watsonplatform.net/assistant/api', username: '0f', password: 'te' } No conversation workspace configured in the environment. Looking for a workspace named 'Ana'... Loaded local VCAP { services: { cloudantNoSQLDB: [ [Object] ], conversation: [ [Object] ], AppID: [ [Object] ] } } Database already exists: logs Database already exists: benefits Using Watson Conversation with username 0f and workspace 09 GET /health 200 310.081 ms - 3002 GET /isLoggedIn 200 2.558 ms - 27 GET /favicon.ico 404 4.247 ms - 150 GET /signup 200 46.224 ms - 3145 GET /isLoggedIn 304 1.400 ms - - [2018-08-14 10:53:06.092] [DEBUG] self-service-manager - Obtained IAM token: exq [2018-08-14 10:53:07.738] [DEBUG] self-service-manager - request sign up failure { Error: Forbidden at Request._callback (C:....\insurance-bot\node_modules\ibmcloud-appid\lib\self-service\self-service-manager.js:269:16) at Request.self.callback (C:...\insurance-bot\node_modules\request\request.js:188:22) at emitTwo (events.js:126:13) at Request.emit (events.js:214:7) at Request. (C:....\insurance-bot\node_modules\request\request.js:1171:10) at emitOne (events.js:116:13) at Request.emit (events.js:211:7) at IncomingMessage. (C:....\insurance-bot\node_modules\request\request.js:1091:12) at Object.onceWrapper (events.js:313:30) at emitNone (events.js:111:20) statusCode: 403, message: 'Forbidden' } POST /signup 500 6748.472 ms - 35

[spearz]

Hello @data-henrik ,

Did i format it well? Still stuck on the same issue.

Thank you for your assistance. Regards, Matimu Ignatius

[data-henrik]

You seem to use a local environment, not the cloud deployment. What steps did you follow? Did you apply the appid-config.json as done in https://github.com/IBM-Cloud/insurance-bot/blob/dev/.bluemix/pipeline-DEPLOY.sh ?

[spearz]

@data-henrik thank you for the reply

Yes i thought of running app locally. Steps used are for local deployment also both appid-config.json and pipeline-DEPLOY.sh are the same.

Let me attempt cloud

[spearz]

Hello @data-henrik

I started all over again it worked deployed on the cloud.

Thank you

[data-henrik]

Ok, good to know. Closing this issue.