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IBM-Cloud / insurance-bot

A message based insurance experience
http://cloudco.mybluemix.net
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Bot won't accept valid dates for claims #166

Closed IanKHall closed 7 years ago

IanKHall commented 7 years ago

"Sorry Marty McFly we don't accept dates in the future..." I get this answer when giving valid dates in the past for a claim.

l2fprod commented 7 years ago

@IanKHall

how did you deploy the example? did you use the toolchain https://github.com/IBM-Bluemix/insurance-toolchain? or is it with a deployed version? what are the steps to reproduce the issue?

IanKHall commented 7 years ago

I am working with bots at the following URLs: https://bcbsma-insurance-bot.mybluemix.net/  http://cloudco.mybluemix.net Am using the Chrome browser. Ian Hall Senior Certified Software Client Architect Certified Cloud Solution Advisor IBM Public Sector & Healthcare Industry ikhall@us.ibm.com 1-917-405-5569 Follow me on Twitter: @IanKHall

From: Frederic Lavigne notifications@github.com To: IBM-Bluemix/insurance-bot insurance-bot@noreply.github.com Cc: Ian Hall/New York/IBM@IBMUS, Mention mention@noreply.github.com Date: 02/01/2017 07:43 AM Subject: Re: [IBM-Bluemix/insurance-bot] Bot won't accept valid dates for claims (#166)

@IanKHall

how did you deploy the example? did you use the toolchain https://github.com/IBM-Bluemix/insurance-toolchain? or is it with a deployed version? what are the steps to reproduce the issue?

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub, or mute the thread.

l2fprod commented 7 years ago

to reproduce:

you: file a claim Ana | 8:23 am Let me take care of that paperwork for you. What did you have done? you: tooth repair Ana | 8:23 am Got it. Now what was the date of your appointment? you: 2017-01-23 Ana | 8:23 am Sorry, Marty McFly, you can't make a claim in the future. Please try the date again.

IanKHall commented 7 years ago

Yes that is correct. But my colleague Sridhar Shetty fixed it for the instance of the chatbot we will be demonstrating to a client tomorrow. Using Chrome and the bot available at https://bcbsma-insurance-bot.mybluemix.net/login I get the following dialog now: an | 1:26 pm file a claim

Ana | 1:26 pm Let me take care of that paperwork for you. What did you have done?

                                                          Ian | 1:27 pm
        teeth cleaning

Ana | 1:27 pm Got it. Now what was the date of your appointment?

                                                          Ian | 1:27 pm
        2017-01-23

Ana | 1:27 pm I have a date of 2017-01-23. Is that right?

                                                          Ian | 1:27 pm
        yes

Ana | 1:27 pm Fantastic. What is the name of the provider or physician you went to?

Thank you! Ian Hall Senior Certified Software Client Architect Certified Cloud Solution Advisor IBM Public Sector & Healthcare Industry ikhall@us.ibm.com 1-917-405-5569 Follow me on Twitter: @IanKHall

From: Frederic Lavigne notifications@github.com To: IBM-Bluemix/insurance-bot insurance-bot@noreply.github.com Cc: Ian Hall/New York/IBM@IBMUS, Mention mention@noreply.github.com Date: 02/01/2017 12:46 PM Subject: Re: [IBM-Bluemix/insurance-bot] Bot won't accept valid dates for claims (#166)

to reproduce: Ian | 8:23 am file a claim

Ana | 8:23 am Let me take care of that paperwork for you. What did you have done?

                                                      Ian | 8:23 am
    tooth repair

Ana | 8:23 am Got it. Now what was the date of your appointment?

                                                      Ian | 8:23 am
    2017-01-23

Ana | 8:23 am Sorry, Marty McFly, you can't make a claim in the future. Please try the date again.

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub, or mute the thread.