Frequently hitting AsperaTransferFailedError : Server aborted session: Docroot check failed:

[AmarnatReddy]

We are using cos for uploading the files to object storage. we are hitting the below issue

2023-01-21 11:25:38,308 (ibmcos.aspera) [INFO] - Queue processing thread started
2023-01-21 11:25:39,757 (ibmcos.aspera) [INFO] - ASCP process queue - Max(10) InUse(0) Free(10) New(1)
2023-01-21 11:25:39,870 (ibmcos.aspera) [INFO] - 553ab1bd5220-XXXXXXXXXXX : INIT
2023-01-21 11:25:40,440 (ibmcos.aspera) [INFO] - 553ab1bd5220-XXXXXXXXXXX : ERROR
2023-01-21 11:25:40,440 (ibmcos.aspera) [ERROR] - AsperaTransferFailedError : Server aborted session: Docroot check failed: Failed to authenticate: : Error getting token from delegated refresh token: aspera.clouds.ibm.icos.oauth.IbmOAuthException: Wrong client id passed to retrieve tokens for a delegated refresh token. (The delegat
2023-01-21 11:25:40,440 (ibmcos.aspera) [INFO] - Remove from processing queue count=1
2023-01-21 11:25:40,440 (ibmcos.aspera) [INFO] - Freeing resources: 094e8b32-f45a-451b-9255-XXXXXXXXXX
2023-01-21 11:25:41,567 (ibmcos.aspera) [INFO] - Queue processing thread stopped
2023-01-21 11:25:41,568 (__main__) [ERROR] - Server aborted session: Docroot check failed: Failed to authenticate: : Error getting token from delegated refresh token: aspera.clouds.ibm.icos.oauth.IbmOAuthException: Wrong client id passed to retrieve tokens for a delegated refresh token. (The delegat

Same when we re-run it is passing.

Can you please suggest why this is happening

[IBMalok]

@AmarnatReddy - Support for Aspera in the COS SDKs is currently “legacy”: https://github.com/IBM/ibm-cos-sdk-python#legacy-aspera-high-speed-transfer. Please use aspera-transfer-sdk instead.

[IBMalok]

@AmarnatReddy - Can you please close the ticket if the issue is resolved? Thanks.

[avinash1IBM]

Closing this issue as resolved