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IBM / itaa-docs

Documentation for IBM IT Architect Assistant (all offerings)
Eclipse Public License 1.0
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Unable to export images #20

Closed carlosbittrich closed 2 years ago

carlosbittrich commented 3 years ago

Hello, I haven't used Cognitive Architect for a while but now when I try to export a file I get an error message when exporting to ppt and in the case of word format I get the text but not the included images. I am including the log and har files of the run. CAA.log CAA.har.zip Any idea what I am missing? I am using the latest version: Version V3.2.2 Regards.

carlosbittrich commented 3 years ago

By the way, i am also getting some messages about deprecated ...

_express deprecated res.send(status): Use res.sendStatus(status) instead ../../../../snapshot/CA-APP/offline_server.js:36:36 express deprecated res.send(status, body): Use res.status(status).send(body) instead ../../../../snapshot/CA-APP/offline_server.js:653:23__

glcraig commented 3 years ago

Make sure your local tomcat (in the CAAppOffline) is compatible with your OS. (Big Sur for instance requires updated tomcat). Before I upgraded (full reinstall of ITAA-CE including tomcat and jre) - I had issues with export of images. Afterwords, everything works as expected.

carlosbittrich commented 3 years ago

Thanks amigo. You were right. I removed an reinstalled tomcat and JRE and now it is working. Take care. Carlos