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IBMDataScience / DSx-Desktop

IBM Data Science Experience Desktop was built for those who want to download and play locally. Analyze, learn, and build with the tools you love, right on your desktop.
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Is Notebook installed correctly? #27

Closed KCarm closed 7 years ago

KCarm commented 7 years ago

Hi, after removing some programs to make room on my hard drive, I downloaded the 8 GB .exe file which I thought included Jupyter Notebook. I am now in a DSX "Notebook" trying to "Learn the Basics about DSX and Apache Spark". I managed to download the 2015 weather file (despite the directions to it being incorrect) and am stuck on how to Load and Access the data. It says "In the Notebook, load the data file". Which Notebook? Do I need to create a new Notebook to work in? If so, how do I do that? If I click on "my Notebooks" it says I don't currently have Notebooks. If I click on download Notebooks it says it is another 12 GB! Appreciate your help and guidance. Thanks.

nmarkey10 commented 7 years ago

Hi @KCarm, could you send me your log file? If everything was installed properly, it shouldn't have directed you back to the install page. I can help assess what's going on in further detail if you send me the log. This will be under the Help dropdown menu where it says "Open log folder".

KCarm commented 7 years ago

Sure, thanks for the help.
dsx-desktop.txt

nmarkey10 commented 7 years ago

Hi @KCarm, thank you for your log file! It looks like the install procedure may have fired off twice, I'm still not 100% sure that's what corrupted the install but I think I might now a fix. If you could also send me your settings file, one folder level above the log file, I may be able to manually fix it for you. Thank you for your help!

I'd also be curious to see if the newer version fixes the problem. We pushed out 1.1.6 last week which had a fix for our queries to see if the container is up. You can find the newer version here: https://datascience.ibm.com/desktop

Also, can you try running a command in your command prompt. Just 'docker -v' and can you let me know what the output is?

KCarm commented 7 years ago

Hi, thanks. When I ran docker -v in the command prompt I got... "Docker version 17.05.0-ce, build 89658be"

I am having a hard time attaching my settings file since it is not in a recognizable file format for this tool. Maybe I should just uninstall and reinstall the whole thing per your previous comment regarding v1.1.6.

nmarkey10 commented 7 years ago

We have fixed the problem via DM's! The issue was solved by updating from version 1.1.5 to 1.1.6 and slightly modifying the Settings file to conform to the 1.1.6 version. (installing with 1.1.6 will take care of this)

Debbani commented 7 years ago

Thank you @nmarkey10
@KCarm Closing this issue, please reopen if this problem still persists.