DSK Desktop not downloading - stays at 0%

[joergkoch]

I've downloaded DSX Desktop 1.2.2 and installed it on W7. Virtual Box and Docker Toolbox was installed correctly. When I now choose to install Jupyter Notebook 2.7 and press continue it stay forever with downloading 0%.

Find attached the logfile for further analysis. Is the umlaut in my userprofile name a problem: c:\Users\jörg

Also I notice that network activity is quite zicksag, see also screen. dsx-desktop.log

Kind regards Jörg

[jerry1100]

Hey @joergkoch, sorry for the late reply. Things have been pretty busy.

Looking at your logs, I see this line: docker system df requires API version 1.25, but the Docker daemon API version is

This is interesting since:

1. it doesn't actually say what version your Docker API is, though from your other logs I can see that it is v1.37
2. you just installed toolbox so your docker version shouldn't be outdated (and it isn't)

Regardless, it seems that docker system df is what's causing the installer to fail. Fortunately, the latest version v1.2.3 doesn't use docker system df anymore, so I recommend downloading and installing the latest version.

[jerry1100]

We just released v1.2.4, which has a much improved installer. You can download it here: https://www.ibm.com/account/reg/signup?formid=urx-32209.

Let me know if that works.

[paulzikopoulos]

Hey there -if I already have it installed — will it update for me to the new version? When I go to start it, it updates Docker —- and then I can’t figure out how to upgrade the DSX Local to the new version.

Can you assist?

On May 3, 2018, at 2:17 PM, Jerry Wu notifications@github.com wrote:

We just released v1.2.4, which has a much improved installer. You can download it here: https://www.ibm.com/account/reg/signup?formid=urx-32209 https://www.ibm.com/account/reg/signup?formid=urx-32209.

Let me know if that works.

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[jerry1100]

Hi @paulzikopoulos, sorry I'm not sure what you mean.

If you have DSX Desktop open, you should see an alert that says "Update available".

Clicking on it will take you to the settings page, where you can download the update.

Once the download is completed, you click "Run Update" to install the update.

The app will close and reopen itself and the update is complete. You can verify that you're on v1.2.4 by clicking on "Help" in the toolbar.

[paulzikopoulos]

Thats really weird - it did not do that … but then I started it again and it gave me a Docker updated again that I already installed — and then it showed up.

On May 3, 2018, at 2:46 PM, Jerry Wu notifications@github.com wrote:

Hi @paulzikopoulos https://github.com/paulzikopoulos, sorry I'm not sure what you mean.

If you have DSX Desktop open, you should see an alert that says "Update available". https://user-images.githubusercontent.com/18181641/39596371-fa109844-4ec6-11e8-928b-393276a83a70.png Clicking on it will take you to the settings page, where you can download the update. https://user-images.githubusercontent.com/18181641/39596387-063ee8dc-4ec7-11e8-9de6-d8b037c0f98b.png Once the download is completed, you click "Run Update" to install the update. https://user-images.githubusercontent.com/18181641/39596404-18e08d56-4ec7-11e8-9e60-1ce0d347247a.png The app will close and reopen itself and the update is complete. You can verify that you're on v1.2.4 by clicking on "Help" in the toolbar. https://user-images.githubusercontent.com/18181641/39596450-3a8a7e76-4ec7-11e8-8446-d23aca5d85b2.png — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/IBMDataScience/DSx-Desktop/issues/62#issuecomment-386397858, or mute the thread https://github.com/notifications/unsubscribe-auth/APkeBMlIw8aSafNpz_JU0WF8W-9a82oWks5tu1BsgaJpZM4TBnX-.

[jerry1100]

Hi @paulzikopoulos, I don't know what you mean by

...and it gave me a Docker updated again that I already installed — and then it showed up.

Could you post a screenshot? Also, is your issue resolved?

[paulzikopoulos]

I can’t see the history here so likely a Siri bad correction. What I wanted to say that when I started DSX it made my update Docker. When it was done. I could just use it and no upgrade warning. When I went and started it again. It installed Docker again and then this time. The DSX upgrade showed up.

Paul Zikopoulos paulzikopoulos@gmail.com Twitter: @BigData_paulz

On May 3, 2018, at 4:19 PM, Jerry Wu notifications@github.com wrote:

Hi @paulzikopoulos, I don't know what you mean by

...and it gave me a Docker updated again that I already installed — and then it showed up. Could you post a screenshot?

Also, is your issue resolved?

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub, or mute the thread.

[jerry1100]

I see. So I take it that your issue is resolved?

[paulzikopoulos]

Yes

Paul Zikopoulos paulzikopoulos@gmail.com Twitter: @BigData_paulz

On May 3, 2018, at 5:04 PM, Jerry Wu notifications@github.com wrote:

I see. So I take it that your issue is resolved?

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub, or mute the thread.

[jerry1100]

@joergkoch, when you can, please let me know if the issue has been resolved with the latest version.

[jerry1100]

Closing due to lack of activity