Closed dmitry-kabanov closed 2 years ago
vlkong
commented
3 years ago Hi,
It just sounds like your Firefox is configured to not allow any cookies. Can you please try changing your configuration so that cookies are allowed in firefox ?
This page is the Firefox documentation to fix this issue: https://support.mozilla.org/en-US/kb/websites-say-cookies-are-blocked-unblock-them
Best regards,
dmitry-kabanov
commented
3 years ago Cookies work in my Firefox, as I use it as my daily browser.
Firefox has a thing called "tracking protection", which is set to standard level for me (please, see the attached screenshot).
Anyway, when I turn it off completely for https://www-03.ibm.com, it does not help.
vlkong
commented
3 years ago Please open a ticket at https://www.ibm.com/mysupport/s/?language=en_US
(I'm the developper on docplex, there is nothing I can do on the websites...)
Thanks
I try to download Cplex academic version using Firefox, but it is not possible as the webpage https://www-03.ibm.com/isc/esd/dswdown/home.wss?ticket=Xa.2/Xb.Z7LJBh8BR1yMVigVF-6PnLXc/Xc./Xd./Xf./Xg.11498199/Xi./XY.scholars/XZ.iyC1a93VpCdfRcKDv1e3D803HIU_HWi0&partNumber=CJ8GXML requests me to accept cookies using page footer and there is nothing in the page footer. Please see the screenshot of the full page.
When I open the same link in Safari, an overlay appears that allows me to accept cookies, and then, after refreshing the webpage twice, I get to the page with download links.