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IBVSoftware / CollaBoard-Feedback

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Hub Freezed #539

Open mtg1986 opened 6 years ago

mtg1986 commented 6 years ago

23.03.2018 approx. 08:00 SFHub 02 2.0.16

I inked on en enlarged sticky note with many fingers and the hub freezes. No action is possible anymore (even "End Sessions" was not working anymore). Needed to shut it down over the physical button.

gsantopaolo commented 6 years ago

@agorog any telemetry data we can use? @mtg1986 can you reproduce it?

mtg1986 commented 6 years ago

We had today during the testing the issue that the Hub freezed completely and that we needed to restart it. Impossible to reproduce. May be you see something in the traces. It happend on the SFHub02 in the ground floor.

gsantopaolo commented 6 years ago

@mtg1986 it happens to me some time ago as well... hard to say if it's a surface hub hardware / operating system issue or our app... anyways if CB is able to do that that's an operating system bug...

mtg1986 commented 6 years ago

@gsantopaolo : If this is an OS bug, should we close the one in GitHub or not?

gsantopaolo commented 6 years ago

Can you please let this open and do not care about it?

thanks a lot!