IFRCGo / go-frontend

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[PROD] Latest Appeal Figures not pulling through to Emergency page #1059

Closed nanometrenat closed 4 years ago

nanometrenat commented 4 years ago

Issue

Hi, not sure if this is a business issue (i.e. source data) or a GO issue but logging here for investigation.

https://go.ifrc.org/emergencies/3972#details image

This is still showing funding requirements of 32 million - but an Appeal Revision was launched yesterday evening that should have massively increased that amount.

I know that the figures pull through automatically from BO, but it has been over 12 hours (including an overnight) and the figures have still not updated. Investigation required as to whether the problem is data source or GO.

According to https://github.com/IFRCGo/go-api/issues/574 the Appeals ingest pulls from go-api.ifrc.org/api/appealbilaterals - but looking in that XML that @GregoryHorvath extracted for me I can only see contributions from NSs not a total appeal figure. So the total figure must come from elsewhere.

Please investigate

Steps to reproduce

https://go.ifrc.org/emergencies/3972#details - Funding Requirements figure

Expected behaviour

Should be reflecting latest appeal total.

Related feature

Impact

Very visible to everyone visiting this global page. Reputational risk.

Severity

Reporting incorrectly, on a page that is being distributed and visited widely, at a particularly critical time for resource mobilisation.

Is there a workaround?

Users have to physically open the appeal document.

nanometrenat commented 4 years ago

OK this is due to source data - closing - thanks

nanometrenat commented 4 years ago

https://www.ifrc.org/Docs/Appeals/statistic/cover20_emer.pdf