Closed kyh96403 closed 2 years ago
IGCIT
commented
2 years ago can you please provide more information? https://github.com/IGCIT/Intel-GPU-Community-Issue-Tracker-IGCIT/wiki/How-to-generate-Intel-System-Support-Utility-report
also specify which games, or at least some of them, that are having this issue.
thanks
Saracchini
commented
2 years ago Certain games show very blurry images in fullscreen in Portrait displays in Landscape mode (i.e. GPD Win3, OneXPlayer). The only way to play the game in full screen without blur is either disabling full-screen optmizations or running then in Windowed Borderless mode. Unfortunately for some games this means much lower performance.
Some of games that this issue occur (severe visual glitches or black screen when using fullscreen exclusive with optimization disabled) :
EstebanIntel
commented
2 years ago Hi @kyh96403,
When changing resolutions, does the screen becomes black and stays that way or does the image comes back after a few seconds?
Saracchini
commented
2 years ago Hi @estebanr863 , I'm not @kyh96403, would be useful to him provide his list of affected games too. In my case, those games I mentioned allow setting screen to full screen in game (sometimes without any detrimental effects), however when settings are saved, and the game is re-opened, the screen will be totally black, and stays like that. You can alt+tab without issues , and if the game supports, alt+enter to a windowed mode makes the image re-appear.
kyh96403
commented
2 years ago @IGCIT Tekken 7, Borderland 1/2/3, BioShock 1/2/INF, Dead Space 1/2/3... Infact all D3D9 or D3D11 game has this problem.. But vulkan game don't have problem.
@estebanr863 In my case... Cannot back screen... So I need sleep mode or hibernation for restore screen. But some game has no solution, so that is needed manual edit config file for borderless.
EstebanIntel
commented
2 years ago Hi @kyh96403 @Saracchini and @IGCIT
We were able to reproduce this issue and it has now been escalated to our driver development team. I just want to set the right expectation with you, as with the current workload, it may take from 3 to 6 months for a possible fix to be integrated into a release driver.
EstebanIntel
commented
2 years ago @kyh96403 & @Saracchini,
A possible fix for this issue has been included in the latest driver version 30.0.101.1960. Can you please perform a clean install of this driver version and test it?
Saracchini
commented
2 years ago I'll be re-installing Megaman Collection and check if the issue is still there.
Saracchini
commented
2 years ago I tested Megaman X Collection 1, and it does indeed start with FullScreen and disabled full-screen optimisations without issues !
EstebanIntel
commented
2 years ago Thanks for testing @Saracchini. Can this be closed?
Saracchini
commented
2 years ago Well, I can confirm that I don't have anymore black screen issues when starting NFS Heat, Megaman X Collection 1 and 2. I'm reinstalling RUINER and will confirm shortly.
Saracchini
commented
2 years ago Just tested RUINER. It does start without a black screen in exclusive fullscreen and disabled optimisations. Regarding this issue, I don't see it anymore in the games I mentioned.
The screen starts very distorted, and that is a common issue with UE engine games in these rotated portrait display devices. Usually this is fixed by entering in game settings and selecting the screen resolution again, or simplify choosing Borderless FullScreen. That is a separated problem, and I'm not sure if it's the engine or driver's fault.
EstebanIntel
commented
2 years ago Thanks for testing @Saracchini! Since the issues is resolved, can this be closed?
Saracchini
commented
2 years ago It's not me who opened the issue, neither I have all the games @kyh96403 mentioned. It's solved on all the games I mentioned, so I believe that would be the case.
IGCIT
commented
2 years ago @kyh96403 can you please test with latest driver 1960?
kyh96403
commented
2 years ago @IGCIT I test it.. That is fixed... Very thanks^^
Checklist [README]
Game / Application [Required]
Most Game
Game Platform [Required]
Other game platform
No response
Processor / Processor Number [Required]
1160G7/1165G7/1195G7
GPU Driver Version [Required]
Rendering API [Required]
Windows Build Number [Required]
Other Windows build number
No response
Intel System Support Utility report
None.
Description and steps to reproduce [Required]
When I change the resolution in the game, the screen goes blank and the screen becomes black, using "Disable fullscreen optimization".. That problem is represent "OneGX Pro, OneXPlayer, GPD Win3..."
Game graphic quality [Required]
Game resolution [Required]
1280x720, 1280x800
Game VSync [Required]
On
Game display mode [Required]
Detailed game settings [Required]
That problem occur only using "Disable fullscreen optimization" and fullscreen mode. See below for "Disable fullscreen optimization" options. https://www.minitool.com/images/uploads/news/2020/04/disable-fullscreen-optimizations/disable-fullscreen-optimizations-2.png
Device / Platform name
OneGX Pro, OneXPlayer, GPD Win3
Crash dumps [Required]
None.
Save game
No response
Game custom logs
No response