Closed nielo360 closed 1 year ago
Saracchini
commented
2 years ago Running Steam version at 1121 with game default settings, and in this driver version the game does seems to run without visual glitches or performance issues. Seems to be a regression issue.
nielo360
commented
2 years ago I tried several drivers from the 37. series none worked all showed red screen glicthes on rage 2 only the 27. series of drivers worked perfectly.
nielo360
commented
2 years ago The only driver that works is 27.20.100.8729 this driver is not available on intels download page its NUC driver that comes from windows update all others fail. This the driver that windows 11 keeps auto downgrading to despite updating drivers. Please look into this issue and resolve.
nielo360
commented
2 years ago Is there anyone looking into this issue?
nielo360
commented
2 years ago 27.20.100.8729 this is also the only driver that runs ELEX 2 . same bug as RAGE 2 is fixed with this old driver please look at this thread
nielo360
commented
2 years ago any progress
nielo360
commented
2 years ago Bump for any update since even new drivers do nothing
nielo360
commented
2 years ago still broken with latest driver no fix
nielo360
commented
2 years ago Still nothing. No fix
EstebanIntel
commented
2 years ago Hi @nielo360,
Does the issue you are seen matchs this one?
nielo360
commented
2 years ago Hi @nielo360,
Does the issue you are seen matchs this one?
Rage2.mp4
Yes, the screen has a full on red tint, I just tried it with latest released driver. Same issue.
EstebanIntel
commented
2 years ago @nielo360 thanks for confirming that. This issue was already reported internally, and we are working on it. I do want to set the right expectation with you that it might take from 3 to 6 months for a fix to be merged into our public release drivers.
EstebanIntel
commented
2 years ago Hi @nielo360,
We aren’t seen the issue on the latest driver 30.0.101.1994. Can you please install this driver version and test it?
nielo360
commented
2 years ago Same issue with 30.101.1994 I just tested it in the outdoors it goes flashing red again, indoors its normal. Please check again
EstebanIntel
commented
2 years ago Hi @nielo360,
We tested again and we are not seeing any corruption on driver 30.0.101.1994. I’m attaching a video of my latest test, where no flashing red light can be seen with this driver version. If you continue to have the issue on your device, it may be caused by some customization added by your device manufacturer, so my advice is to contact this manufacturer for support.
nielo360
commented
2 years ago Hi @nielo360,
We tested again and we are not seeing any corruption on driver 30.0.101.1994. I’m attaching a video of my latest test, where no flashing red light can be seen with this driver version. If you continue to have the issue on your device, it may be caused by some customization added by your device manufacturer, so my advice is to contact this manufacturer for support.
Rage.2.no.issue.on.30.0.101.1994.mp4
You are on the wrong chipset, I have this chipset it works fine this is an issue with the new chipset 1195G7, please check on that. the thread is for that specific chipset.
EstebanIntel
commented
2 years ago Hi @nielo360,
Both the i7-1165G7 and the i9-1195G7 use the exacte same GPU, the 96 EU Iris Xe. The only diference between these two SKUs is CPU performance, but their integrated GPUs are identical.
nielo360
commented
2 years ago Hi @nielo360,
Both the i7-1165G7 and the i9-1195G7 use the exacte same GPU, the 96 EU Iris Xe. The only diference between these two SKUs is CPU performance, but their integrated GPUs are identical.
This is not the case as this issue happened to several people. I own a 1165g7 the drivers were never an issue with rage 2, you can test it urself and see it. This issue is exclusively happening on 1195g7, while i dont know the reason, both 1195g7 devices I tried it on had this issue. On my gpd win 1165 and win max 1165 no problem at all even with old drivers. Do test and see for yourself :)
IGCIT
commented
2 years ago hi @nielo360, can you please try to do a clean install of latest driver 1994 and test again in your 95g7 device? and if possible upload a video and/or your save in the spot you see the glitch. thanks
@estebanr863 is the one in your video the Epic Games version? this reminds me the #51 issue, where the MS store version is still affected even if you fixed the drivers.
if nielo uploads his save, it should be possible to confirm if the issue is still happening in that specific spot
nielo360
commented
2 years ago I did do a clean install before, and redownloaded the epic version. There is no need for save game it happened right when you go into the games first area as the video shows. I also tried the game pass version which had the same issue. If I revert to the old intel nuc driver both work fine.
EstebanIntel
commented
2 years ago Hi @nielo360,
Can you please provide the SSU of your system with a i7-1165G7 that does not reproduce the issue?
nielo360
commented
2 years ago its provided
IGCIT
commented
2 years ago @nielo360 the one in the issue is 1195g7, he is asking for one of 1165g7 from your devices without the issue
EstebanIntel
commented
2 years ago Hi @nielo360,
As I mentioned before, the iGPUs in the 1165G7 and the 1195G7 are exactly the same. You can verify that on ark.intel.com, where the Device ID for both iGPUs is identical.
However, not all CPUs/iGPUs are created equally, even for the same SKU. Similar to other electronics, Intel CPUs/iGPUs have revisions, where some changes may be introduced from one revision to the next. Although these changes are intended to fix issues, sometimes they introduce other issues inadvertently.
Checking the revision of your 1195G7 from the initial SSU you attached, I see it’s a REV_03. While the 1165G7 I’m using for testing is a REV_01. So, my current hypothesis is that some change introduced in REV_02 or REV03 may be causing the issue for you but not showing up for me. This is why I requested the SSU for you 1165G7 system, so I can check the revision and try to isolate where the issue was introduced.
EstebanIntel
commented
2 years ago Hi @nielo360,
Our driver development team is experiencing a high volume of requests for fixes on game issues. And since we have limited resources, this means that fixes for issues on games outside of our top games list (we maintain an internal list of top games, considering the most played, recently released, etc.) will need to be put on hold. The fix for this issue falls into this category, so we currently cannot commit to target date for this fix to be released. I’ll update you once the development of a fix for this issue is resumed.
EstebanIntel
commented
1 year ago Hi @nielo360,
The latest driver 31.0.101.3413 include a change that might possibly help fix this issue. Can you please test this?
pacoa-kdbg
commented
1 year ago Hi @estebanr863 I just tested it on 31.0.101.3413 using an i701195G7 and I can confirm the issue is no longer present . This issue can be closed .
Checklist [README]
Game / Application [Required]
RAGE 2
Game Platform [Required]
Other game platform
No response
Processor / Processor Number [Required]
intel i7 1195g7
GPU Driver Version [Required]
Rendering API [Required]
Windows Build Number [Required]
Other Windows build number
No response
Intel System Support Utility report
ssu.txt
Description and steps to reproduce [Required]
RAGE 2 is broken with red screen flashing everywhere on both latest and previous drivers, The only drivers that work fine are from 2020 starting with 27.
Game graphic quality [Required]
Game resolution [Required]
1280x800
Game VSync [Required]
On
Game display mode [Required]
Detailed game settings [Required]
Its tried on all preset settings,
Device / Platform name
Onexplayer mini
Crash dumps [Required]
There is no crash.
Save game
No response
Game custom logs
No response