Closed shinra358 closed 2 years ago
IntelSupport-Rozilah
commented
2 years ago hi @shinra358, we were unable to reproduce this issue on the latest graphics driver version: 30.0.101.1960 but can you provide details or step when the Invalid Call Error happens or can you please re-test the issue with the latest graphic driver and lets us know the results?
IntelSupport-Rozilah
commented
2 years ago hi @shinra358, just to follow up regarding this issue, can you provide details or step when the Invalid Call Error happens if not I will consider it as the issue is not reproducible.
shinra358
commented
2 years ago starting the game on the gpd win 3 screen brings forth this error:
However, playing the game on the external monitor works fine.
IntelSupport-Rozilah
commented
2 years ago hi @shinra358, can you try the workaround described in the article Failed to create D3D Device, let us know if it works after following the workaround and if that doesn’t work, our advice is to contact the device manufacturer since the issue seems to be specific to your device.”.
shinra358
commented
2 years ago didnt work. however when in game, the dev doesn't have any type of decent graphical options whatsoever
IGCIT
commented
2 years ago closing as this is a game issue, either the resolution or portrait screen is not supported.
Checklist [README]
Game / Application [Required]
Capoeira.exe
Game Platform [Required]
Other game platform
No response
Processor / Processor Number [Required]
i7-1195g7
GPU Driver Version [Required]
Rendering API [Required]
Windows Build Number [Required]
Other Windows build number
No response
Intel System Support Utility report
Report Date: Saturday, 09 April 2022 Report Time [hh:mm:ss]: 05:49:01 PM Operating System: Microsoft Windows 10 Home 10.0.19044 IGCC Version: 1.100.3407.0 Language: en-US Physical Memory: 15.78 GB Current Resolution: 1280x720
Processor: 11th Gen Intel(R) Core(TM) i7-1195G7 @ 2.90GHz Processor Speed: 2918 MHz GFX Driver Name: Intel® Iris® Xᵉ Graphics Shader Version: 5.1 OpenCL* Version: 3.0
Microsoft DirectX Runtime Version: 12 Hardware-Supported Version: 12 Vendor ID: 8086 Device ID: 9A49 Device Revision: 03 GFX Driver Version: 30.0.101.1660 Dedicated RAM: 4 GB Shared RAM: 8 GB Max Supported Displays: 4 GFX Vulcan: 1.3.205 GFX GOP: 17.0.1070
Devices connected to the Graphics Accelerator *
Active Displays: 2
Display Name: Optoma 1080P Display Type: Digital Serial Number: Q7G9AAAAAC
DDC2 Protocol: Supported Gamma: 2.2 Connector Type: DisplayPort
Maximum Image Size Horizontal - 0 inches Vertical - 0 inches
Supported Modes 640 x 480 (60p Hz) 640 x 480 (67p Hz) 640 x 480 (72p Hz) 640 x 480 (75p Hz) 720 x 400 (70p Hz) 720 x 480 (60p Hz) 720 x 480 (60i Hz) 720 x 576 (50p Hz) 720 x 576 (50i Hz) 800 x 600 (56p Hz) 800 x 600 (60p Hz) 800 x 600 (72p Hz) 800 x 600 (75p Hz) 832 x 624 (75p Hz) 1024 x 768 (60p Hz) 1024 x 768 (70p Hz) 1024 x 768 (75p Hz) 1024 x 768 (120p Hz) 1152 x 870 (75p Hz) 1280 x 720 (50p Hz) 1280 x 720 (60p Hz) 1280 x 720 (120p Hz) 1280 x 800 (60p Hz) 1280 x 1024 (60p Hz) 1280 x 1024 (75p Hz) 1366 x 768 (60p Hz) 1400 x 1050 (60p Hz) 1440 x 900 (60p Hz) 1600 x 1200 (60p Hz) 1920 x 1080 (24p Hz) 1920 x 1080 (30p Hz) 1920 x 1080 (50i Hz) 1920 x 1080 (50p Hz) 1920 x 1080 (60p Hz) 1920 x 1080 (60i Hz)
Power Management Support
Raw EDID: 00 FF FF FF FF FF FF 00 3E 8D 0A 7A 03 03 00 00 1D 1E 01 03 80 00 00 78 0A 94 FF A0 5C 55 8A 24 16 50 5E BF EF 80 81 C0 81 00 81 80 90 40 A9 40 95 00 81 FC 61 7C 02 3A 80 18 71 38 2D 40 58 2C 45 00 00 00 00 00 00 1E 00 00 00 FF 00 51 37 47 39 41 41 41 41 41 43 0A 20 20 00 00 00 FC 00 4F 70 74 6F 6D 61 20 31 30 38 30 50 0A 00 00 00 FD 00 18 79 0F 66 11 00 0A 20 20 20 20 20 20 01 49
02 03 25 F2 4D 01 03 04 05 07 90 12 13 14 16 9F 20 22 23 09 07 01 83 09 00 00 6A 03 0C 00 10 00 38 28 20 80 00 02 3A 80 18 71 38 2D 40 58 2C 45 00 00 00 00 00 00 1E 66 21 56 AA 51 00 1E 30 46 8F 33 00 00 00 00 00 00 1E 01 1D 00 72 51 D0 1E 20 6E 28 55 00 00 00 00 00 00 1E 01 1D 80 D0 72 1C 16 20 10 2C 25 80 00 00 00 00 00 9E 8C 0A D0 8A 20 E0 2D 10 10 3E 96 00 00 00 00 00 00 18 8B
Display Name: Built-In Display Display Type: Digital Serial Number: - DDC2 Protocol: Supported Gamma: 2.2 Connector Type: Built-In Display
Maximum Image Size Horizontal - 2.76 inches Vertical - 4.72 inches
Supported Modes 720 x 1280 (60p Hz)
Power Management Support Active Off Mode Supported
Raw EDID: 00 FF FF FF FF FF FF 00 36 7F 01 00 01 00 00 00 00 0C 01 03 A5 07 0C 78 2F 00 00 A0 57 49 9B 26 10 48 4F 00 00 00 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 D4 19 D0 78 20 00 20 50 28 10 82 00 00 00 00 00 00 18 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 91
Description and steps to reproduce [Required]
start the game
Game graphic quality [Required]
Game resolution [Required]
any
Game VSync [Required]
On
Game display mode [Required]
Detailed game settings [Required]
any
Device / Platform name
No response
Crash dumps [Required]
na
Save game
No response
Game custom logs
No response