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IGCIT / Intel-GPU-Community-Issue-Tracker-IGCIT

IGCIT is a Community-driven issue tracker for Intel GPUs.
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Samurai Shodown Silent Crash #142

Closed shinra358 closed 2 years ago

shinra358 commented 2 years ago

Checklist [README]

Game / Application [Required]

SamuraiShodown.exe

Game Platform [Required]

Other game platform

No response

Processor / Processor Number [Required]

i7-1195g7

GPU Driver Version [Required]

Rendering API [Required]

Windows Build Number [Required]

Other Windows build number

No response

Intel System Support Utility report

Report Date: Saturday, 09 April 2022 Report Time [hh:mm:ss]: 05:49:01 PM Operating System: Microsoft Windows 10 Home 10.0.19044 IGCC Version: 1.100.3407.0 Language: en-US Physical Memory: 15.78 GB Current Resolution: 1280x720

Processor: 11th Gen Intel(R) Core(TM) i7-1195G7 @ 2.90GHz Processor Speed: 2918 MHz GFX Driver Name: Intel® Iris® Xᵉ Graphics Shader Version: 5.1 OpenCL* Version: 3.0

Active Displays: 2

Display Name: Optoma 1080P Display Type: Digital Serial Number: Q7G9AAAAAC
DDC2 Protocol: Supported Gamma: 2.2 Connector Type: DisplayPort

Maximum Image Size Horizontal - 0 inches Vertical - 0 inches

Supported Modes 640 x 480 (60p Hz) 640 x 480 (67p Hz) 640 x 480 (72p Hz) 640 x 480 (75p Hz) 720 x 400 (70p Hz) 720 x 480 (60p Hz) 720 x 480 (60i Hz) 720 x 576 (50p Hz) 720 x 576 (50i Hz) 800 x 600 (56p Hz) 800 x 600 (60p Hz) 800 x 600 (72p Hz) 800 x 600 (75p Hz) 832 x 624 (75p Hz) 1024 x 768 (60p Hz) 1024 x 768 (70p Hz) 1024 x 768 (75p Hz) 1024 x 768 (120p Hz) 1152 x 870 (75p Hz) 1280 x 720 (50p Hz) 1280 x 720 (60p Hz) 1280 x 720 (120p Hz) 1280 x 800 (60p Hz) 1280 x 1024 (60p Hz) 1280 x 1024 (75p Hz) 1366 x 768 (60p Hz) 1400 x 1050 (60p Hz) 1440 x 900 (60p Hz) 1600 x 1200 (60p Hz) 1920 x 1080 (24p Hz) 1920 x 1080 (30p Hz) 1920 x 1080 (50i Hz) 1920 x 1080 (50p Hz) 1920 x 1080 (60p Hz) 1920 x 1080 (60i Hz)

Power Management Support

Raw EDID: 00 FF FF FF FF FF FF 00 3E 8D 0A 7A 03 03 00 00 1D 1E 01 03 80 00 00 78 0A 94 FF A0 5C 55 8A 24 16 50 5E BF EF 80 81 C0 81 00 81 80 90 40 A9 40 95 00 81 FC 61 7C 02 3A 80 18 71 38 2D 40 58 2C 45 00 00 00 00 00 00 1E 00 00 00 FF 00 51 37 47 39 41 41 41 41 41 43 0A 20 20 00 00 00 FC 00 4F 70 74 6F 6D 61 20 31 30 38 30 50 0A 00 00 00 FD 00 18 79 0F 66 11 00 0A 20 20 20 20 20 20 01 49

02 03 25 F2 4D 01 03 04 05 07 90 12 13 14 16 9F 20 22 23 09 07 01 83 09 00 00 6A 03 0C 00 10 00 38 28 20 80 00 02 3A 80 18 71 38 2D 40 58 2C 45 00 00 00 00 00 00 1E 66 21 56 AA 51 00 1E 30 46 8F 33 00 00 00 00 00 00 1E 01 1D 00 72 51 D0 1E 20 6E 28 55 00 00 00 00 00 00 1E 01 1D 80 D0 72 1C 16 20 10 2C 25 80 00 00 00 00 00 9E 8C 0A D0 8A 20 E0 2D 10 10 3E 96 00 00 00 00 00 00 18 8B

Display Name: Built-In Display Display Type: Digital Serial Number: - DDC2 Protocol: Supported Gamma: 2.2 Connector Type: Built-In Display

Maximum Image Size Horizontal - 2.76 inches Vertical - 4.72 inches

Supported Modes 720 x 1280 (60p Hz)

Power Management Support Active Off Mode Supported

Raw EDID: 00 FF FF FF FF FF FF 00 36 7F 01 00 01 00 00 00 00 0C 01 03 A5 07 0C 78 2F 00 00 A0 57 49 9B 26 10 48 4F 00 00 00 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 D4 19 D0 78 20 00 20 50 28 10 82 00 00 00 00 00 00 18 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 91

Description and steps to reproduce [Required]

start the game crash

Game graphic quality [Required]

Game resolution [Required]

any

Game VSync [Required]

On

Game display mode [Required]

Detailed game settings [Required]

any

Device / Platform name

GPD Win 3

Crash dumps [Required]

na

Save game

No response

Game custom logs

No response

IntelSupport-Arun commented 2 years ago

Hi @shinra358 , We were able to reproduce this issue on the latest graphics driver version: 30.0.101.1960 but cannot reproduce the issue with the latest internal driver. With the latest internal driver, there was no crash observed and I will let you know when this fix will be included in the public driver release. Once it is released you may please verify the issue and let us know your observations.

IntelSupport-Arun commented 2 years ago

Hi @shinra358, We have continued to test this issue in our lab with the latest graphics driver released 30.0.101.1994(https://www.intel.com/content/www/us/en/download/19344/intel-graphics-windows-dch-drivers.html) and cannot reproduce the issue- this time. This issue has been resolved in the latest driver, so you can try it and see if it fixes your issue or not. If you are still observing the issue on this latest driver, our advice would be for you to contact your device manufacturer support, since the issue seems to be specific to your device.

shinra358 commented 2 years ago

https://www.reddit.com/r/SamuraiShodown/comments/hcn9p6/samurai_shodown_reboot_epic_not_running_at_all/

still not working for me but I'm trying some things. edit: Nope, still can't get it to work.

shinra358 commented 2 years ago

https://www.youtube.com/watch?v=mWZQ_HATaXQ&t=326s this fixed the issue

  1. select edit environment variables for your account in windows search

  2. select "New”

  3. then add the below and hit ok

4a. Variable name (copy and paste the below) OPENSSL_ia32cap

4b. Variable value (copy and paste the below) ~0x20000000

  1. press ok

  2. restart pc