Mass Effect Legendary Edition - Frametime issues

[bizude]

Checklist [README]

• [X] Device is not undervolted nor overclocked
• [X] Device is using the latest drivers
• [X] Game is not cracked, modded and use the latest patch

Game / Application [Required]

Mass Effect Legendary Edition

Game Platform [Required]

• [ ] Steam
• [ ] Origin
• [ ] Microsoft Store
• [ ] GOG Galaxy
• [ ] Ubisoft Connect
• [ ] Battle.net
• [ ] Epic Games
• [ ] Rockstar Games Launcher
• [X] EA app
• [ ] Other (please specify)

Other game platform

No response

Processor / Processor Number [Required]

i9-13900K

Graphic Card [Required]

Intel ARC A770 LE

GPU Driver Version [Required]

• [X] 31.0.101.3491 (latest)
• [ ] 31.0.101.3490
• [ ] 31.0.101.3430
• [ ] 31.0.101.3276
• [ ] 30.0.101.3268
• [ ] 30.0.101.3259
• [ ] 30.0.101.1743

Rendering API [Required]

• [ ] Vulkan
• [ ] OpenGL
• [ ] DirectX12
• [X] DirectX11
• [ ] DirectX10
• [ ] DirectX9

Windows Build Number [Required]

• [X] Windows 11 22H2
• [ ] Windows 11 21H1 (October 2021 Update)
• [ ] Windows 10 21H2 (November 2021 Update)
• [ ] Windows 10 21H1 (May 2021 Update)
• [ ] Windows 10 20H2 (October 2020 Update)
• [ ] Other (Please specify)

Other Windows build number

No response

Intel System Support Utility report

intel-ssu.txt

Description and steps to reproduce [Required]

Start gameplay Running highest settings

Framerate in general is very good in this game, but it has frequent dips which make it feel stuttery. Imposing a framerate limiter to 120fps (or lower) will mitigate this issue somewhat, but it is still perceptible at 120hz.

Game graphic quality [Required]

• [ ] Low
• [ ] Medium
• [ ] High
• [X] Ultra

Game resolution [Required]

2560x1440

Game VSync [Required]

Off

Game display mode [Required]

• [X] Fullscreen
• [ ] Windowed
• [ ] Borderless Windowed

Detailed game settings [Required]

Device / Platform name

No response

Crash dumps [Required]

N/A - There is no crash occuring.

Save game

No response

Game custom logs

This is an example of turning around in a hallway

[IntelSupport-Rozilah]

hi @bizude , thanks for contacting us, we will start to validate the issue and will update you soon. Stay tuned!

[IntelSupport-Rozilah]

hi @bizude, I have a few questions here to verify the issue, did the issue happens in the below situations?:

1. internal Intel gfx or another brand of external gfx card?
2. other than fullscreen display mode?
3. VSync: on?

[bizude]

1. This is using ARC A770 LE
2. Fullscreen mode is enabled
3. V-Sync is disabled

[IntelSupport-Rozilah]

hi @bizude, is issue reproduce in 31.0.101.3793 as well?

[IntelSupport-Rozilah]

hi @bizude, Just to inform you that this issue has already been reported internally and we are working on it. I want to give you a heads-up that the fix may take 3 to 6 months to be included.

[bizude]

hi @bizude, is issue reproduce in 31.0.101.3793 as well?

It seems to be reduced in the newest beta driver.

[EstebanIntel]

Hi @bizude, unfortunately, due to the development team limited resources and needing to work on other higher priority game issues, this issue won't be fixed.