Closed Dayman556 closed 1 year ago
Hi @Dayman556 please, next time, use the correct template to avoid confusion, this is an Arc issue
thanks :)
hi @Dayman556 , Thanks for contacting Intel, just need confirmation here before we start to verify the issue, is the issue happening on both internal and Arc Intel graphic drivers because I saw the SSU detail on Arc A770?.
hi @Dayman556 , Thanks for contacting Intel, just need confirmation here before we start to verify the issue, is the issue happening on both internal and Arc Intel graphic drivers because I saw the SSU detail on Arc A770?.
Hi @IntelSupport-Rozilah,
I have only tried with Arc drivers and on A770 16GB LE - tested on 101.3490, 101.3491 and 101.3493(latest beta). The game simply fails to apply the graphical settings for XeSS. I realise this may not be specifically be an intel driver issue rather than a game developer issue.
hi @Dayman556, Just to inform you that this issue has already been reported internally and we are working on it. I want to give you a heads-up that the fix may take 3 to 6 months to be included.
hi @Dayman556,
can you confirm which edition of the game having the issue?
Hi @Dayman556 , This issue was fixed by the game developer on the game patch from 11/09/22. Please update their game to the latest version to get the fix.
hi @Dayman556, As follow up, did you have any change to try on the latest game patch?
Hi @Dayman556, Please to inform that we are proceeding to close this case since there is no response from your side. If you require any further assistance please follow our suggestions and update your finding, then we will resume our support again. You may submit a new GitHub case if you have new questions and we are happy to assist you.
Hi @IGCIT, please close the case since there is no further response.
Checklist [README]
Game / Application [Required]
Call Of Duty: Modern Warfare 2 2022
Game Platform [Required]
Other game platform
No response
Processor / Processor Number [Required]
i9 9900K
GPU Driver Version [Required]
Rendering API [Required]
Windows Build Number [Required]
Other Windows build number
No response
Intel System Support Utility report
SSUReportDayman.txt
Description and steps to reproduce [Required]
In the game Modern Warfare 2 the XeSS upscaling feature simply does not work - the game fails to apply the settings within the ingame menu.
I have included a youtube video for an example
https://www.youtube.com/watch?v=U-HfwIOYVmw
Game graphic quality [Required]
Game resolution [Required]
1440x2560
Game VSync [Required]
Off
Game display mode [Required]
Detailed game settings [Required]
Device / Platform name
weedu
Crash dumps [Required, if applicable]
No response
Save game
No response
Game custom logs
No response