Lighting bug making everything dark/black on Sonic Frontiers - Intel Arc A770 16GB

[anto-lcd]

Checklist [README]

• [X] Device is not undervolted nor overclocked
• [X] Device is using the latest drivers
• [X] Game is not cracked, modded and use the latest patch

Game / Application [Required]

Sonic Frontiers

Game Platform [Required]

• [X] Steam
• [ ] Origin
• [ ] Microsoft Store
• [ ] GOG Galaxy
• [ ] Ubisoft Connect
• [ ] Battle.net
• [ ] Epic Games
• [ ] Rockstar Games Launcher
• [ ] EA app
• [ ] Other (please specify)

Other game platform

No response

Processor / Processor Number [Required]

i5-11400

Graphic Card [Required]

Intel ARC A770 LE 16GB

GPU Driver Version [Required]

• [X] 31.0.101.3793 (latest)
• [ ] 31.0.101.3491
• [X] 31.0.101.3490
• [ ] 31.0.101.3430
• [ ] 31.0.101.3276
• [ ] 30.0.101.3268
• [ ] 30.0.101.3259
• [ ] 30.0.101.1743

Rendering API [Required]

• [ ] Vulkan
• [ ] OpenGL
• [ ] DirectX12
• [X] DirectX11
• [ ] DirectX10
• [ ] DirectX9

Windows Build Number [Required]

• [X] Windows 11 22H2
• [ ] Windows 11 21H1 (October 2021 Update)
• [ ] Windows 10 21H2 (November 2021 Update)
• [ ] Windows 10 21H1 (May 2021 Update)
• [ ] Windows 10 20H2 (October 2020 Update)
• [ ] Other (Please specify)

Other Windows build number

No response

Intel System Support Utility report

igcit_ssu.txt

Description and steps to reproduce [Required]

Description and notes

When the weather is getting cloudy and/or rainy, all the ground and textures becomes dark/black (even when cinematics), making the game unplayable.

• This issue isn't happening in cyberspace levels, it only happens in the main open-zone world
• This issue is present on the latest official driver (3490) and the latest BETA driver (3793).

Steps to reproduce

• Launch the game from Steam as usual

• Start a new game or continue one

• Wait for the weather to be cloudy and/or rainy

• NOTE : I know the game just released and this may be corrected in a future game update, but because I only saw people owning Intel Graphics Cards complaining about this lighting problem, I thought it was a good idea to report the issue here.

Screenshots

As you can see on the last screenshot, the game looks fine when the weather is clear, but shadows are still very saturated. There's also a graphical glitch with a vertical black bar on the second screenshot.

Game graphic quality [Required]

• [X] Low
• [X] Medium
• [X] High
• [X] Ultra

Game resolution [Required]

1920x1080

Game VSync [Required]

On

Game display mode [Required]

• [X] Fullscreen
• [X] Windowed
• [X] Borderless Windowed

Detailed game settings [Required]

Everything set on High, 60 FPS, V-Sync enabled

Device / Platform name

iiyama G-Master GE2788HS

Crash dumps [Required, if applicable]

No response

Save game

No response

Game custom logs

No response

[IntelSupport-Arun]

Hi @adancingmilk , Thank you for contacting us. This issue has been already reported internally and our team is working on it. I want to give you a heads-up that the fix may take 3 to 6 months to be included. Thank you.

[EstebanIntel]

Hi @anto-lcd, a possible fox for this issues is included in driver version 31.0.101.4146. Can you please test it and let me know?

[EstebanIntel]

Hi @anto-lcd did you had the chance to test the fix?

[anto-lcd]

Hi @EstebanIntel, I confirm that the problem is fixed since Driver 4146 !