search

IGCIT / Intel-GPU-Community-Issue-Tracker-IGCIT

IGCIT is a Community-driven issue tracker for Intel GPUs.
GNU General Public License v3.0
115 stars 4 forks source link

[13900K + Arc 750] Impossible to tell whether VRR/FreeSync is on/enabled using Arc Control or Intel Command Center #198

Closed dcominottim closed 1 year ago

dcominottim commented 1 year ago

Checklist [README]

Application [Required]

Arc Control and Intel Command Center

Processor / Processor Number [Required]

13900K

Graphic Card [Required]

Arc 750

GPU Driver Version [Required]

Rendering API [Required]

Windows Build Number [Required]

Other Windows build number

No response

Intel System Support Utility report

SSU Scan Information

Scan Info: Version:"2.5.0.15" Date:"12/19/2022" Time:"00:00:30.1266038"

Scanned Hardware

Computer: BaseBoard Manufacturer:"ASUSTeK COMPUTER INC." BIOS Mode:"Legacy" BIOS Version/Date:"American Megatrends Inc. 0703 , 01/11/2022 12:00" CD or DVD:"Not Available" Embedded Controller Version:"255.255" Platform Role:"Desktop" Processor:"13th Gen Intel(R) Core(TM) i9-13900K , GenuineIntel" Secure Boot State:"On" SMBIOS Version:"3.5" Sound Card:"USB Audio Device" Sound Card:"Sonic Studio Virtual Mixer" Sound Card:"Realtek USB Audio" System Manufacturer:"ASUS" System Model:"System Product Name" System SKU:"SKU" System Type:"x64-based PC"

Description and steps to reproduce [Required]

Navigating through all Arc Control and Intel Command Center sections, I am simply unable to tell the status of VRR when using Display Port.

I have no idea whether the following options are what I was supposed to see and "Smooth Sync" is related to VRR or not. (When using "Application Choice" and Vsync = OFF in Overwatch 2, it was a tearing nightmare. With "Smooth Sync", it is apparently OK, but I don't know if this is due to VRR or a software technique.)

image

Device / Platform

No response

Crash dumps [Required, if applicable]

No response

Application / Windows logs

No response

IntelSupport-Rozilah commented 1 year ago

hi @dcominottim, Thanks for contacting Intel, we will start to verify the issue once the system is ready. Stay tuned!

IntelSupport-Rozilah commented 1 year ago

hi @dcominottim, sorry for the late reply because we have a high volume of issues at this moment. There is good info here that you can understand more about Smooth Sync that reduces screen tearing for ARC and here also https://www.youtube.com/watch?v=8ENCV4xUjj0&t=762s As you can see from the Arc Control also give some info on each of the options here image

dcominottim commented 1 year ago

Hello there.

Thanks for the reply -- however, it does not address the real issue: there's absolutely no way to know whether VRR is enabled or not by looking at either Command Center or Arc Control.

On Fri, Dec 30, 2022 at 5:17 AM IntelSupport-Rozilah < @.***> wrote:

hi @dcominottim https://github.com/dcominottim, sorry for the late reply because we have a high volume of issues at this moment. There is good info here https://www.intel.com/content/www/us/en/products/docs/arc-discrete-graphics/software/gaming-technologies.html that you can understand more about Smooth Sync that reduces screen tearing for ARC and here also https://www.youtube.com/watch?v=8ENCV4xUjj0&t=762s As you can see from the Arc Control also give some info on each of the options here [image: image] https://user-images.githubusercontent.com/44628772/210048977-9b40f11c-5483-4f55-bd5c-b067aff52050.png

— Reply to this email directly, view it on GitHub https://github.com/IGCIT/Intel-GPU-Community-Issue-Tracker-IGCIT/issues/198#issuecomment-1367787157, or unsubscribe https://github.com/notifications/unsubscribe-auth/ABFPYOKYWW4A2QIE633F3O3WP2LBVANCNFSM6AAAAAATDXI2EQ . You are receiving this because you were mentioned.Message ID: <IGCIT/Intel-GPU-Community-Issue-Tracker-IGCIT/issues/198/1367787157@ github.com>

EstebanIntel commented 1 year ago

Hi @dcominottim

Currently, we have a toggle for Adaptative Sync in IGCC. You can find it by going to Preferences -> Global Setting (as shown in the image below). Please do note that for this feature to be available, you need to use a DP-to-DP cable from the Arc card to your VESA Adaptative Sync enabled display. If even then you still can't see the "Global Settings" menu, please follow the instructions on this article to enable it: How to Enable Global Settings in the Intel® Graphics Command Center

ArcVRR

EstebanIntel commented 1 year ago

Also, we are working on merging this Adaptative Sync toggle from IGCC into Arc Control soon.

EstebanIntel commented 1 year ago

@dcominottim & @IGCIT can this be closed?

dcominottim commented 1 year ago

Hi, @EstebanIntel!

I believe the "Global Settings" tab from IGCC wasn't being shown in my system after I installed Arc Control -- however, I may have missed it.

I have temporarily taken my Arc 750 out of my rig and cannot test it right now; but if there's already work on merging the toggle into Arc Control, yeah, this can be closed. Thanks a lot once again!

EstebanIntel commented 1 year ago

@IGCIT can you please close this issue?