paulober
commented
1 year ago The same error causes Project 401 (the titanic recreation) demo based on Unreal Engine 5 to crash when trying to load the game. I have not made a screenshot of the error there yesterday. So i tried to reproduce and now i get following error:
Again it seems like it as something to do with the GPU gets "removed" from the games renderer.... (just my uneducated guess)
After changing the resolution it seemed to work for while. But now when ever i enter a special room it crashes a again (every time).
Here is a screen-recording of the bug in this game showcaseing how diffrent settings affect when the crash happen and how a certain area always causes the engine to crash.
Since the two games don't use the same engine there could be either a bug in both engines or in the Arc GPU driver (or sth else)...
Arturo-Intel
If you can share the pass or resend the zip file without it :)
IGCIT
Checklist [README]
Game / Application [Required]
Marvel's Spider-Man: Miles Morales
Game Platform [Required]
Other game platform
No response
Processor / Processor Number [Required]
Ryzen 7 5800X
Graphic Card [Required]
Intel Arc A770 (LE)
GPU Driver Version [Required]
Rendering API [Required]
Windows Build Number [Required]
Other Windows build number
10.0.22621.1344
Intel System Support Utility report
igcit_ssu.txt
Description and steps to reproduce [Required]
In the final mission of the game you can get to the roof of the building and the fight against the guards and face the sunset. This always results in an error message that the driver is not responding. But only in 1 out of 5 cases does the game actually close and display the error message, followed by a "Send Report" dialog. In the other 4 cases, it just gives up while playing the same sound over and over again without updating any frame. The crashes can also be recognized by the fact that it is not possible to get another window into the foreground. The only possibility is then Alt+14. (notice the game is running in Exclusive-Fullscreen mode in my case)
Final issue when the game crashed: 0x887A0006: DXGI_ERROR_DEVICE_HUNG Also the message in the dialog was (translated from German): A problem occured with the display driver. A reasobn for this could be outdated drivers, higher game settings as you GPU could handle, or an error in the game. Please try, updating you GPU driver or lowering the game settings. Current GPU and GPU driver: Intel(R) Arc(TM) A770 Graphics, 31.0.101.4146
Game graphic quality [Required]
Game resolution [Required]
3440x1440
Game VSync [Required]
On
Game display mode [Required]
Detailed game settings [Required]
Here are my graphics settings: (That's a registry file as the games saves the graphics settings per user in the registry so installing this .reg file will automaticly set all my settings) SpiderManMilesMoralesGraphicsSettings.reg.zip
I have all settings maxed and all raytracing effects enabled. Also XeSS is running in Quality mode without Dynamic Resolution Scaling.
Device / Platform name
Desktop
Crash dumps [Required, if applicable]
I think that's the Windows event logging manifest warning message which occured while the game crased the one time it shows the error message: SpiderManMileMoralesCrash.evtx.zip
Last IntelGFXFwUpdateToolLog.log:
igcit-dumps_71fcb2f7.7z.zip
And here is a screen-recording of the game crash (three times): Recording.mp4 OneDrive
Save game
No response