Overwatch 2 - Poor Performance on 4146

[jkoch2]

Checklist [README]

• [X] Device is not undervolted nor overclocked
• [X] Device is using the latest drivers
• [X] Game is not cracked, modded and use the latest patch

Game / Application [Required]

Overwatch 2

Game Platform [Required]

• [ ] Steam
• [ ] Microsoft Store
• [ ] GOG Galaxy
• [ ] Ubisoft Connect
• [X] Battle.net
• [ ] Epic Games
• [ ] Rockstar Games Launcher
• [ ] EA app
• [ ] Other (please specify)

Other game platform

No response

Processor / Processor Number [Required]

i7-12700KF

Graphic Card [Required]

A770 LE

GPU Driver Version [Required]

• [X] 31.0.101.4146
• [ ] 31.0.101.4125
• [ ] 31.0.101.4123
• [ ] 31.0.101.4091
• [ ] 31.0.101.4090
• [ ] 31.0.101.4034
• [ ] 31.0.101.4032
• [ ] 31.0.101.3975
• [ ] 31.0.101.3959
• [ ] 31.0.101.3802
• [ ] 31.0.101.3793
• [ ] 31.0.101.3491
• [ ] 31.0.101.3490

Rendering API [Required]

• [ ] Vulkan
• [ ] OpenGL
• [ ] DirectX12
• [X] DirectX11
• [ ] DirectX10
• [ ] DirectX9

Windows Build Number [Required]

• [X] Windows 11 22H2
• [ ] Windows 11 21H2
• [ ] Windows 10 22H2
• [ ] Windows 10 21H2
• [ ] Other (Please specify)

Other Windows build number

No response

Intel System Support Utility report

igcit_ssu.txt

Description and steps to reproduce [Required]

Running Overwatch 2 on driver 4125 with the settings listed runs fine with no stuttering. Switching to the 4146 driver results in excessive stuttering. The only thing that stands out is that with the new 4146 driver is that Task Manager shows 4 cores being pushed to 100% usage whereas on 4125 there seems to be normal CPU load.

While running Overwatch 2 in training area on 4125:

While running Overwatch 2 in training area on 4146:

Steps to reproduce:

1. Run DDU to remove all traces of old driver and clear DirectX shader cache.
2. Install 4146 driver.
3. Launch Overwatch 2 and enter a match or training area.

Game graphic quality [Required]

• [ ] Low
• [ ] Medium
• [X] High
• [X] Ultra

Game resolution [Required]

2560x1440

Game VSync [Required]

Off

Game display mode [Required]

• [ ] Fullscreen
• [ ] Windowed
• [X] Borderless Windowed

Detailed game settings [Required]

Device / Platform name

No response

Crash dumps [Required, if applicable]

No response

Save game

No response

[jkoch2]

Issue still persists in driver version 4255

[Arturo-Intel]

hello @jkoch2 !

I do see the CPU usage and the stuttering on the game, but after a while (5 min or so) the usage of the CPU desist and the stuttering disappears, does this happen in your side?

5 min (or so) later:

[jkoch2]

Thank you for getting back to me Arturo, I apologize for not updating this issue but driver 4311 seems to have resolved this issue for me. Before 4311, no matter how long I let the game run the stuttering never seemed to have subsided.

[Arturo-Intel]

@jkoch2 No worries! Glad to see this behavior is no more! @IGCIT Can we close this case?