IGCIT / Intel-GPU-Community-Issue-Tracker-IGCIT

IGCIT is a Community-driven issue tracker for Intel GPUs.
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Intel Arc A370M has constant current draw of around 12W leading to bad battery lifre #267

Closed electricEngineer closed 5 months ago

electricEngineer commented 1 year ago

Checklist [README]

Application [Required]

Windows 11

Processor / Processor Number [Required]

i7-12700H

Graphic Card [Required]

A370M

GPU Driver Version [Required]

Rendering API [Required]

Windows Build Number [Required]

Other Windows build number

No response

Intel System Support Utility report

igcit_ssu.txt

Description and steps to reproduce [Required]

From boot on my gpu is drawing constantly 12W in idle. Find here an excerpt of HWiNFO running for 2 hours in idle. GPU Constant power draw

I didn't recognized it immediately because I use my laptop mostly plugged in. But now the idle power consumtion on battery is in the ballpark of 20-25W. In the first months it was by about 7-10W. The GPU utilization is most of the time 0% according to the task manager.

Device / Platform

Lenovo Yoga 7

Crash dumps [Required, if applicable]

No response

Application / Windows logs

No response

Karen-Intel commented 1 year ago

Hey @electricEngineer apologies on the delay.

We have recently received a new DDU version, can you please give it a go? We also have a new driver release v.4314

DDU would not harm your system, just make sure to select the option 'Clean and reset' once you are in safe mode

Let me know! Talk to you soon

Karen

Karen-Intel commented 5 months ago

@Arturo-Intel no updates from customer with latest drivers

Please close