Star Wars: The Old Republic Texture Tearing

[victorpravdin]

Checklist [README]

• [X] Device is not undervolted nor overclocked
• [X] Device is using the latest drivers
• [X] Game is not cracked, modded and use the latest patch

Game / Application [Required]

Star Wars: The Old Republic

Game Platform [Required]

• [ ] Steam
• [ ] Microsoft Store
• [ ] GOG Galaxy
• [ ] Ubisoft Connect
• [ ] Battle.net
• [ ] Epic Games
• [ ] Rockstar Games Launcher
• [X] EA app
• [X] Other (please specify)

Other game platform

It's an EA game but it uses its own launcher

Processor / Processor Number [Required]

Intel i5-11600K

Graphic Card [Required]

Intel Arc A770

GPU Driver Version [Required]

• [ ] 31.0.101.4335
• [X] 31.0.101.4314
• [ ] 31.0.101.4311
• [ ] 31.0.101.4257
• [ ] 31.0.101.4255
• [ ] 31.0.101.4148
• [ ] 31.0.101.4146
• [ ] 31.0.101.4125
• [ ] 31.0.101.4123
• [ ] 31.0.101.4091
• [ ] 31.0.101.4090
• [ ] 31.0.101.4034
• [ ] 31.0.101.4032
• [ ] 31.0.101.3975

Rendering API [Required]

• [ ] Vulkan
• [ ] OpenGL
• [ ] DirectX12
• [ ] DirectX11
• [ ] DirectX10
• [X] DirectX9

Windows Build Number [Required]

• [X] Windows 11 22H2
• [ ] Windows 11 21H2
• [ ] Windows 10 22H2
• [ ] Windows 10 21H2
• [ ] Other (Please specify)

Other Windows build number

No response

Intel System Support Utility report

igcit_ssu.txt

Description and steps to reproduce [Required]

If you set the graphics settings to Ultra by choosing the "Ultra" quality preset the texture tearing appears. It happens to all textures in the world, the easiest way to see it is on the character selection screen: Changing the "Texture anisotropy" in the graphics settings to Off removes the tearing. Downgrading the driver to the version 4255 solves the issue of texture tearing so it's probably a regression. That version, however, has another issue that is fixed in 4314

Game graphic quality [Required]

• [ ] Low
• [ ] Medium
• [ ] High
• [X] Ultra

Game resolution [Required]

1920x1080

Game VSync [Required]

Off

Game display mode [Required]

• [ ] Fullscreen
• [ ] Windowed
• [X] Borderless Windowed

Detailed game settings [Required]

Device / Platform name

No response

Crash dumps [Required, if applicable]

No response

Save game

No response

[Arturo-Intel]

Hello @victorpravdin

Thank you for your findings! We will replicate this in our lab, we will keep you posted!

-- r2

[Karen-Intel]

Hey @victorpravdin is it Star Wars Knights of the Old Republic or Star Wars Knights of the Old Republic II: Sith Lords?

Ty

Karen

[victorpravdin]

Hey @Karen-Intel , it is neither of those, it is the Star Wars: The Old Republic MMO. The games you mentioned were single-player games made before that which - I believe - inspired the MMO. You can download the free version from the swtor web site, technically the free and the paid versions are the same. So downloading a free version and creating a new character with the ultra graphics settings should be enough to reproduce the issue.

[Karen-Intel]

@victorpravdin Gotcha. Ty for the clarification. Will get back soon

Karen

[Karen-Intel]

Hey @victorpravdin just a quick update

I was able to reproduce the texture tearing with my 13900K system + ARC 770 + GFX v.4314 I am already reporting this behavior internally so please do not close this post in case I have updates Just remember that fixes take ~3 to 6 months to be released :)

Thank you so much for your help! Talk to you soon

Karen

[Karen-Intel]

Hey @victorpravdin great news!

I did some tests with the driver v.4369 (released today) and the texture tearing is not visible anymore. I am adding some evidence for v/4369 + v.4355 so you can see there is a visible difference.

Please give it a go! We also have a new DDU version which we recommend to use for the upgrade

Hope to hear from you soon!

Karen

[victorpravdin]

Hey @Karen-Intel , I can confirm that the problem of the texture tearing is solved in the driver version 4369, thank you :). I'm closing the ticket.