Headlight/taillight colored housings not rendering on DX11 Need for Speed games. (Payback/Heat)

[weebawop]

Checklist [README]

• [X] Device is not undervolted nor overclocked
• [X] Device is using the latest drivers
• [X] Game is not cracked, modded and use the latest patch

Game / Application [Required]

Need For Speed Heat/Need For Speed Payback

Game Platform [Required]

• [ ] Steam
• [ ] Microsoft Store
• [ ] GOG Galaxy
• [ ] Ubisoft Connect
• [ ] Battle.net
• [ ] Epic Games
• [ ] Rockstar Games Launcher
• [X] EA app
• [ ] Other (please specify)

Other game platform

No response

Processor / Processor Number [Required]

i5-12500h

Graphic Card [Required]

A370M

GPU Driver Version [Required]

• [ ] 31.0.101.4335
• [X] 31.0.101.4314
• [ ] 31.0.101.4311
• [ ] 31.0.101.4257
• [ ] 31.0.101.4255
• [ ] 31.0.101.4148
• [ ] 31.0.101.4146
• [ ] 31.0.101.4125
• [ ] 31.0.101.4123
• [ ] 31.0.101.4091
• [ ] 31.0.101.4090
• [ ] 31.0.101.4034
• [ ] 31.0.101.4032
• [ ] 31.0.101.3975

Rendering API [Required]

• [ ] Vulkan
• [ ] OpenGL
• [ ] DirectX12
• [X] DirectX11
• [ ] DirectX10
• [ ] DirectX9

Windows Build Number [Required]

• [X] Windows 11 22H2
• [ ] Windows 11 21H2
• [ ] Windows 10 22H2
• [ ] Windows 10 21H2
• [ ] Other (Please specify)

Other Windows build number

No response

Intel System Support Utility report

igcit_ssu.txt

Description and steps to reproduce [Required]

Taillights should be red and instead they're clear. The issue isn't specific to any settings it's constant in both games.

It's not just headlights and taillights, some other transparent colored items like this rear wing in payback don't render properly

Video https://user-images.githubusercontent.com/46519780/235915684-f66d841b-c22a-496a-b3de-63b2ce556955.mp4

Game graphic quality [Required]

• [ ] Low
• [X] Medium
• [ ] High
• [ ] Ultra

Game resolution [Required]

1920x1200

Game VSync [Required]

Off

Game display mode [Required]

• [X] Fullscreen
• [ ] Windowed
• [ ] Borderless Windowed

Detailed game settings [Required]

Device / Platform name

Not sure what this is referring to

Crash dumps [Required, if applicable]

No response

Save game

No response

[Karen-Intel]

Heey @weebawop thank you for posting your findings!

We are already in process of reproducing this behavior in our lab and will get back here in case we have questions

Stay tuned!

Karen

[Karen-Intel]

Hey @weebawop just checking in real quick

I was able to reproduce the white taillights in my 13900K + ARC 770 + Gfx v4335.

And this is how they should look

I am already in process of doing some more debug and reporting the issue internally. General fix cadence release can be between 3 to 6 months so, let's please keep this post open as for any update I will let you know

Thank you so much for your help! Have a lovely weekend

Karen

[weebawop]

Thank you for the update @Karen-Intel . I've noticed some other graphical glitches while playing the game, should I report them here in the comments or open up a new issue?

[Karen-Intel]

Hey @weebawop there's no need to open a new case :) Can you just share specific steps to repro? Just to add the info

Thank you

Karen

[weebawop]

Ok @Karen-Intel , no specific steps to recreate, the issues just happen at random when I've been playing for a while. The first issue is the wheels glitching. The wheels begin flickering on and off the car while I'm driving, and in the loading screens they then completely disappear. I assumed the issue would be running out of VRAM but the game hovers around 3GB VRAM usage constantly, meaning there's 1GB free.

Second issue is missing terrain. When I go offroad, muddy terrain just looks smooth

The settings are almost exactly the same as those I posted above. 1920*1200, Medium preset, resolution scale 100%

[rmorera-intel]

Hello @weebawop we released driver 32.0.101.6129 and it fixes the issues with the headlight/taillights not rendering correctly. I tested it and could not observe any other graphics corruption either.

Please try it out.

Best Regards, Ronald M.