Closed brainlag closed 10 months ago
Karen-Intel
commented
1 year ago @brainlag hey, thank you for your submission!
Hmm that sounds like something familiar. Allow me a few hours and before EOD I will provide an update for you if I was able to reproduce the issue
Karen
AndrewC772
commented
1 year ago I have the same issues as well seems to crash for DX10 and DX11 for me simultaneously and applications like wallpaper engine that rely on the gpu error out the same way. I don't have the video playback issues though with the monitor going black. This seems to have been a more recent issue that only occurred after updating drivers though i'm not sure quite when it started. I may rollback to an older driver to see if i can resolve this issue. CPU: Ryzen 9 3900x GPU: A770 LE Driver: 31.0.101.4314 OS: Windows 11 22H2
Karen-Intel
commented
1 year ago Hey @AndrewC772 and @brainlag thank you for the details I'm still testing as I have not been able to reproduce the issue yet. Allow me some time to debug a bit more BRB soon
Karen
92lucio92
commented
1 year ago Seems similar to my issue: https://github.com/IGCIT/Intel-GPU-Community-Issue-Tracker-IGCIT/issues/221
Can you check though dxdiag if you are in the same situation as me while you can't run any dx app?
AndrewC772
commented
1 year ago Seems similar to my issue: #221
Can you check though dxdiag if you are in the same situation as me while you can't run any dx app?
Not sure if its the same my dx diag seems to report it is fine but the dx10 and dx 11 apps will sometimes just crash [DxDiag.txt](https://github.com/IGCIT/Intel-GPU-Community-Issue-Tracker-IGCIT/files/11713578/DxDiag.txt)
Karen-Intel
commented
10 months ago Hey @brainlag this issue has been opened for a while but no consistent reproduction on our end. Could you test on latest driver v.4887 and let us know your results?
Ty
Karen
Karen-Intel
commented
10 months ago Hey @IGCIT can we close this? Customer has not replied in the last week
Karen
Checklist [README]
Application [Required]
Any DirectX App
Processor / Processor Number [Required]
AMD Ryzen 7 5700X
Graphic Card [Required]
A750
GPU Driver Version [Required]
Rendering API [Required]
Windows Build Number [Required]
Other Windows build number
No response
Intel System Support Utility report
ssu.txt
Description and steps to reproduce [Required]
I think this problem occurs more often on multi monitor setups.
Basically it works like this, I start the PC and then start a Game which works. Then on the second monitor I start a video in chrome, twitch or whatever. As long as the game runs there is no problem. But when I close the game and watch some movies for an hour or two then I can't start any Game anymore. Is pretty reproducible, like 8/10 times it does not work. Today I didn't even start a game, just watched a video for 1h then couldn't start any game.
Maybe different bug but I think it's the root problem, watching videos on both monitors crashes a lot. Both monitors go black for 2-3 sec, then resumes like normal. Also I can reproducible crash the video player on twitch by mouse over some overlay elements. (For clarification, all videos are played within Chrome Browser)
Monitor setup:
Main monitor: DisplayPort 144Hz (supports VRR) Second: HDMI 60Hz (no VRR, only has HDMI)
Device / Platform
No response
Crash dumps [Required, if applicable]
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Application / Windows logs
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