Crash in Elite Dangerous: Odyssey during planet generation with 31.0.101.4369

[amancior97]

Checklist [README]

• [X] Device is not undervolted nor overclocked
• [X] Device is using the latest drivers
• [X] Application is not cracked, modded and use the latest patch

Application [Required]

Elite Dangerous: Odyssey

Processor / Processor Number [Required]

AMD Ryzen 7 5800X 8-Core Processor

Graphic Card [Required]

Acer A770 Bifrost 16GB

GPU Driver Version [Required]

• [X] 31.0.101.4369
• [ ] 31.0.101.4335
• [ ] 31.0.101.4314
• [ ] 31.0.101.4311
• [ ] 31.0.101.4257
• [ ] 31.0.101.4255
• [ ] 31.0.101.4148
• [ ] 31.0.101.4146
• [ ] 31.0.101.4125
• [ ] 31.0.101.4123
• [ ] 31.0.101.4091
• [ ] 31.0.101.4090
• [ ] 31.0.101.4034
• [ ] 31.0.101.4032
• [ ] 31.0.101.3975

Rendering API [Required]

• [ ] Vulkan
• [ ] OpenGL
• [ ] DirectX12
• [X] DirectX11
• [ ] DirectX10
• [ ] DirectX9
• [ ] Not applicable

Windows Build Number [Required]

• [X] Windows 11 22H2
• [ ] Windows 11 21H2
• [ ] Windows 10 22H2
• [ ] Windows 10 21H2
• [ ] Other (Please specify)

Other Windows build number

22621 (22H2)

Intel System Support Utility report

SSU Scan Information

Scan Info: Version:"2.5.0.15" Date:"05/26/2023" Time:"00:00:15.3890337"

Scanned Hardware

Computer: BaseBoard Manufacturer:"ASUSTeK COMPUTER INC." BIOS Mode:"Legacy" BIOS Version/Date:"American Megatrends Inc. 2806 , 10/27/2022 12:00 AM" CD or DVD:"Not Available" Embedded Controller Version:"255.255" Platform Role:"Desktop" Processor:"AMD Ryzen 7 5800X 8-Core Processor , AuthenticAMD" Secure Boot State:"Off" SMBIOS Version:"3.3" Sound Card:"Sonic Studio Virtual Mixer" Sound Card:"Realtek High Definition Audio" System Manufacturer:"ASUS" System Model:"System Product Name" System SKU:"SKU" System Type:"x64-based PC"

• "Display" Intel ® Graphics Driver Version:"Not Available"
  • "Intel(R) Arc(TM) A770 Graphics" Adapter Compatibility:"Intel Corporation" Adapter DAC Type:"Internal" Adapter RAM:"1.00 GB" Availability:"Running or Full Power" Bits Per Pixel:"32"
    • "Caption":"Intel(R) Arc(TM) A770 Graphics" Link:"http://www.intel.com/content/www/us/en/search.html?keyword=Arc+A770+Graphics" CoInstallers:"oem5.inf,iDG2DH_w10_DS,Internal,Intel(R) Arc(TM) A770 Graphics Family" Color Table Entries:"4294967296" Dedicated Video Memory:"Not Available" Driver:"igdkmdnd64.sys" Driver Date:"05/09/2023 08:00 PM" Driver Path:"C:\Windows\system32\DriverStore\FileRepository\iigd_dch_d.inf_amd64_85819d054b1d86c5\igdkmdnd64.sys" Driver Provider:"Intel Corporation" Driver Version:"31.0.101.4369" INF:"oem5.inf" INF Section:"iDG2DH_w10_DS" Install Date:"Not Available" Installed Drivers:"C:\Windows\System32\DriverStore\FileRepository\iigd_dch_d.inf_amd64_85819d054b1d86c5\igdumdim64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch_d.inf_amd64_85819d054b1d86c5\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch_d.inf_amd64_85819d054b1d86c5\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch_d.inf_amd64_85819d054b1d86c5\igd12umd64.dll" Last Error Code:"Not Available" Last Error Code Description:"Not Available" Last Reset:"Not Available" Location:"PCI bus 9, device 0, function 0" Manufacturer:"Intel Corporation" Microsoft DirectX* Version:"DirectX 12" Monochrome:"No" Number of Colors:"4294967296" Number of Video Pages:"Not Available" PNP Device ID:"PCI\VEN_8086&DEV_56A0&SUBSYS_38881025&REV_08\6&25655F1F&0&00080019" Power Management Capabilities:"Not Available" Power Management Supported:"Not Available" Refresh Rate - Current:"144 Hz" Refresh Rate - Maximum:"144 Hz" Refresh Rate - Minimum:"50 Hz" Resolution:"2560 X 1440" Scan Mode:"Noninterlaced" Service Name:"igfxnd" Status:"OK" Video Architecture:"VGA" Video Memory:"Unknown" Video Processor:"Intel(R) Arc(TM) A770 Graphics Family"
• "Memory" Physical Memory (Available):"22.59 GB" Physical Memory (Installed):"32 GB" Physical Memory (Total):"31.91 GB"
  • "BANK 1" Capacity:"16 GB" Channel:"DIMM_A2" Configured Clock Speed:"3600 MHz" Configured Voltage:"1200 millivolts" Data Width:"64 bits" Form Factor:"DIMM" Interleave Position:"Not Available" Manufacturer:"Corsair" Maximum Voltage:"Not Available" Memory Type:"Unknown" Minimum Voltage:"Not Available" Part Number:"CMH32GX4M2D3600C18" Serial Number:"00000000" Status:"Not Available" Type:"Not Available"
  • "BANK 3" Capacity:"16 GB" Channel:"DIMM_B2" Configured Clock Speed:"3600 MHz" Configured Voltage:"1200 millivolts" Data Width:"64 bits" Form Factor:"DIMM" Interleave Position:"Not Available" Manufacturer:"Corsair" Maximum Voltage:"Not Available" Memory Type:"Unknown" Minimum Voltage:"Not Available" Part Number:"CMH32GX4M2D3600C18" Serial Number:"00000000" Status:"Not Available" Type:"Not Available"
• "Motherboard" Availability:"Running or Full Power" BIOS:"2806, ALASKA - 1072009" Caption:"Motherboard" Chipset:"Not Available" Date:"10/26/2022 08:00 PM" Install Date:"Not Available" Last Error Code:"Not Available" Last Error Code Description:"Not Available" Manufacturer:"ASUSTeK COMPUTER INC." Model:"Not Available" Part Number:"Not Available" PNP Device ID:"ACPI\PNP0C01\C8" Power Management Capabilities:"Not Available" Power Management Supported:"Not Available" Product:"ROG STRIX B550-F GAMING WIFI II" Serial Number:"220302563602989" Status:"OK" Version:"Rev X.0x"
• "Networking" Intel ® Network Connections Install Options:"Not Available" Intel ® Network Connections Version:"Not Available" Intel ® PROSet/Wireless Software Version:"Not Available"
  • "Bluetooth Device (Personal Area Network)" Availability:"Running or Full Power" Caption:"Bluetooth Device (Personal Area Network)" CoInstallers:"Not Available" DHCP Enabled:"Yes" DHCP Lease Expires:"Not Available" DHCP Lease Obtained:"Not Available" DHCP Server:"Not Available" Driver:"bthpan.sys" Driver Date:"06/21/2006 12:00 AM" Driver Path:"C:\Windows\system32\drivers\bthpan.sys" Driver Provider:"Microsoft" Driver Version:"10.0.22621.1555" Index:"0013" INF:"bthpan.inf" INF Section:"BthPan.Install" Install Date:"Not Available" Installed:"Yes" IP Subnet:"Not Available" Last Error Code:"Not Available" Last Error Code Description:"Not Available" Last Reset:"05/26/2023 01:53 PM" Location:"Not Available" Manufacturer:"Microsoft" Media Type: Net Connection ID:"Bluetooth Network Connection" NetCfgInstanceId:"{2921BBA3-FC6B-49B7-9786-23AE3F7D191A}" Number of VLANs:"0" PNP Device ID:"BTH\MS_BTHPAN\8&395CD594&0&2" Port:"Not Available" Power Management (Low Power):"Not Available" Power Management (Wake On LAN):"Not Available" Power Management (Wake on Magic Packet):"Not Available" Power Management Capabilities:"Not Available" Power Management Supported:"No" Product Type:"Bluetooth Device (Personal Area Network)" Service Name:"BthPan" Status:"Enabled" Team Name:"Not in a team" Temperature: Type:"Ethernet 802.3"
    • "Service Bindings" Client for Microsoft Networks: File and Printer Sharing for Microsoft Networks: Internet Protocol Version 4 (TCP/IPv4): Internet Protocol Version 6 (TCP/IPv6): Link-Layer Topology Discovery Mapper I/O Driver: Link-Layer Topology Discovery Responder: Microsoft LLDP Protocol Driver:
  • "Intel(R) Ethernet Controller I225-V" Availability:"Running or Full Power"
    • "Caption":"Intel(R) Ethernet Controller I225-V" Link:"http://www.intel.com/content/www/us/en/search.html?keyword=Ethernet+Controller+I225+V" CoInstallers:"Not Available" DHCP Enabled:"Yes" DHCP Lease Expires:"Not Available" DHCP Lease Obtained:"Not Available" DHCP Server:"Not Available" Driver:"e2fn.sys" Driver Date:"09/21/2022 12:00 AM" Driver Path:"C:\Windows\system32\DriverStore\FileRepository\e2fn.inf_amd64_19533fa54e0d0ffb\e2fn.sys" Driver Provider:"Intel" Driver Version:"2.1.2.3" ETrackID:"Not Available" Index:"0001" INF:"oem12.inf" INF Section:"I225.10.0.1..21390" Install Date:"Not Available" Installed:"Yes" IP Subnet:"Not Available" Last Error Code:"Not Available" Last Error Code Description:"Not Available" Last Reset:"05/26/2023 01:53 PM" Location:"PCI bus 6, device 0, function 0" Manufacturer:"Intel" Media Type: Net Connection ID:"Ethernet" NetCfgInstanceId:"{16111927-F8E8-4FCC-BD4B-5E7CF7E80DB2}" Number of VLANs:"0" NVM Version:"Not Available" Part Number:"Not Available" PNP Device ID:"PCI\VEN_8086&DEV_15F3&SUBSYS_87D21043&REV_01\6&102E3ADF&0&0048020A" Port:"Not Available" Power Management (Low Power):"Not Available" Power Management (Wake On LAN):"Not Available" Power Management (Wake on Magic Packet):"Not Available" Power Management Capabilities:"Not Available" Power Management Supported:"No" Product Type:"Intel(R) Ethernet Controller I225-V" Service Name:"e2fnexpress" Status:"Enabled" Team Name:"Not in a team" Temperature: Type:"Ethernet 802.3"
    • "Service Bindings" Client for Microsoft Networks: File and Printer Sharing for Microsoft Networks: Internet Protocol Version 4 (TCP/IPv4): Internet Protocol Version 6 (TCP/IPv6): Link-Layer Topology Discovery Mapper I/O Driver: Link-Layer Topology Discovery Responder: Microsoft LLDP Protocol Driver: QoS Packet Scheduler:
    • "Settings" FlowControl:Flow Control:"Rx & Tx Enabled (3)" IdleRestriction:Idle power down restriction:"Disabled (0)" InterruptModeration:Interrupt Moderation:"Enabled (1)" IPChecksumOffloadIPv4:IPv4 Checksum Offload:"Rx & Tx Enabled (3)" JumboPacket:Jumbo Packet:"Disabled (1514)" LsoV2IPv4:Large Send Offload V2 (IPv4):"Enabled (1)" LsoV2IPv6:Large Send Offload V2 (IPv6):"Enabled (1)" PMARPOffload:ARP Offload:"Enabled (1)" PMNSOffload:NS Offload:"Enabled (1)" PriorityVLANTag:Packet Priority & VLAN:"Packet Priority & VLAN Enabled (3)" SpeedDuplex:Speed & Duplex:"Auto Negotiation (0)" TCPChecksumOffloadIPv4:TCP Checksum Offload (IPv4):"Rx & Tx Enabled (3)" TCPChecksumOffloadIPv6:TCP Checksum Offload (IPv6):"Rx & Tx Enabled (3)" UDPChecksumOffloadIPv4:UDP Checksum Offload (IPv4):"Rx & Tx Enabled (3)" UDPChecksumOffloadIPv6:UDP Checksum Offload (IPv6):"Rx & Tx Enabled (3)" WakeOnMagicPacket:Wake on Magic Packet:"Enabled (1)" *WakeOnPattern:Wake on Pattern Match:"Enabled (1)" ITR:Interrupt Moderation Rate:"Low (64)" WakeOnMagicPacketFromS5:Wake On Magic Packet From S5:"Enabled (1)"
  • "RZ608 Wi-Fi 6E 80MHz" Access Point:"10:27:f5:17:52:58" Authentication:"WPA2-Personal" Availability:"Running or Full Power" Caption:"RZ608 Wi-Fi 6E 80MHz" Channel:"36" Cipher:"CCMP" CoInstallers:"Not Available" Connection Mode:"Auto Connect" DHCP Enabled:"Yes" DHCP Lease Expires:"05/26/2023 03:53 PM" DHCP Lease Obtained:"05/26/2023 01:53 PM" DHCP Server:"10.1.1.1" Driver:"mtkwl6ex.sys" Driver Date:"11/18/2022 12:00 AM" Driver Path:"C:\Windows\system32\drivers\mtkwl6ex.sys" Driver Provider:"MediaTek, Inc." Driver Version:"3.3.0.713" Index:"0010" INF:"oem1.inf" INF Section:"AMDWLAN_DEFAULT.ndi.NT" Install Date:"Not Available" Installed:"Yes" IP Subnet:"255.255.255.0;64" Last Error Code:"Not Available" Last Error Code Description:"Not Available" Last Reset:"05/26/2023 01:53 PM" Location:"PCI bus 5, device 0, function 0" Manufacturer:"MediaTek, Inc." Media Type: Net Connection ID:"Wi-Fi" NetCfgInstanceId:"{BC05DB80-C83A-4B57-94A0-91DC9096A1AC}" Network Name:"Universe" Network Type:"Infrastructure" Number of VLANs:"0" PNP Device ID:"PCI\VEN_14C3&DEV_0608&SUBSYS_060814C3&REV_00\6&164CE072&0&0040020A" Port:"Not Available" Power Management (Low Power):"Not Available" Power Management (Wake On LAN):"Not Available" Power Management (Wake on Magic Packet):"Not Available" Power Management Capabilities:"Not Available" Power Management Supported:"No" Product Type:"RZ608 Wi-Fi 6E 80MHz" Profile:"Universe" Radio Type:"802.11ax" Receive Rate:"1201 Mbps" Service Name:"mtkwlex" Signal Strength:"84%" State:"connected" Status:"Enabled" Team Name:"Not in a team" Temperature: Transmit Rate:"1201 Mbps" Type:"Ethernet 802.3"
    • "Service Bindings" Client for Microsoft Networks: File and Printer Sharing for Microsoft Networks: Internet Protocol Version 4 (TCP/IPv4): Internet Protocol Version 6 (TCP/IPv6): Link-Layer Topology Discovery Mapper I/O Driver: Link-Layer Topology Discovery Responder: Microsoft LLDP Protocol Driver: QoS Packet Scheduler:
    • "Settings" BandSelection:Band Selection:"1. Dual Band (0)" BWSelection24G:2.4GHz channel bandwidth:"1. Auto (0)" BWSelection5G:5GHz channel bandwidth:"1. Auto (0)" BWSelection6G:6GHz channel bandwidth:"1. Auto (0)" CurrPhyMode:802.11ax/ac/n/abg:"1. 802.11ax (0)" DisableARPOffload:ARP Offload for WOWLAN:"Enabled (0)" DisableGTKRekey:GTK Rekey for WOWLAN:"Enabled (0)" DisableWakeOnMagic:Wake on Magic Packet:"Enabled (0)" DisableWakeOnPattern:Wake on Pattern Match:"Enabled (0)" PreferredBand:Preferred Band:"1. No Preference (0)" RoamIndicateTh:Roaming Aggressiveness:"3. Medium-Low (2)" TxPowerLevel:Transmit Power Level:"1. Highest (0)" UAPSDSupport:U-APSD Support:"Disabled (0)" WfdGOOperatingChannel:Miracast prefer band:"Auto (0)"
• "Operating System" .Net Framework Version:"4.0,4.8" Boot Device:"\Device\HarddiskVolume1" Locale:"United States" OS Manufacturer:"Microsoft Corporation" OS Name:"Microsoft Windows 11 Pro" Other OS Description:"Not Available" Page File:"C:\pagefile.sys" Page File Space:"13.00 GB" Physical Memory (Available):"22.60 GB" Physical Memory (Installed):"32 GB" Physical Memory (Total):"31.91 GB" System Directory:"C:\Windows\system32" Version:"10.0.22621 Build 22621" Virtual Memory (Available):"32.56 GB" Virtual Memory (Total):"44.91 GB" Windows Directory:"C:\Windows"
  • "Installed Updates" KB2151757:"Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 [2/26/2023]" KB2151757:"Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 [2/26/2023]" KB2467173:"Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 [2/26/2023]" KB2467173:"Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 [2/26/2023]" KB2468871:"Microsoft .NET Framework 4 Extended [Not Available]" KB2468871:"Microsoft .NET Framework 4 Client Profile [Not Available]" KB2468871v2:"Microsoft .NET Framework 4 Client Profile [Not Available]" KB2468871v2:"Microsoft .NET Framework 4 Extended [Not Available]" KB2478063:"Microsoft .NET Framework 4 Client Profile [Not Available]" KB2478063:"Microsoft .NET Framework 4 Extended [Not Available]" KB2533523:"Microsoft .NET Framework 4 Extended [Not Available]" KB2533523:"Microsoft .NET Framework 4 Client Profile [Not Available]" KB2544514:"Microsoft .NET Framework 4 Extended [Not Available]" KB2544514:"Microsoft .NET Framework 4 Client Profile [Not Available]" KB2600211:"Microsoft .NET Framework 4 Extended [Not Available]" KB2600211:"Microsoft .NET Framework 4 Client Profile [Not Available]" KB2600217:"Microsoft .NET Framework 4 Client Profile [Not Available]" KB2600217:"Microsoft .NET Framework 4 Extended [Not Available]" KB5012170:"Security Update [2/8/2023]" KB5022497:"Update [2/16/2023]" KB5025351:"Update [5/10/2023]" KB5026446:"Update [5/25/2023]" KB5026549:"Update [5/25/2023]" KB982573:"Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 [2/26/2023]" KB982573:"Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 [2/26/2023]" SP1:"Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 [Not Available]" SP1:"Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 [Not Available]"
• "Processor" Not Available:
• "Storage"
  • "Generic MassStorageClass USB Device" Capablities:"Not Available" Caption:"Generic MassStorageClass USB Device" Cylinder - Total:"Not Available" Description:"Disk drive" Driver:"Not Available" Driver Date:"06/21/2006 12:00 AM" Driver Version:"10.0.22621.1778" Error Code:"Device is working properly" Firmware Revision:"1536" Heads - Total:"Not Available" Index:"5" INF:"disk.inf" Install Date:"Not Available" Interface Type:"USB" Manufacturer:"(Standard disk drives)" Model:"Generic MassStorageClass USB Device" Name:"\.\PHYSICALDRIVE5" Partitions:"0" PNP Device ID:"USBSTOR\DISK&VEN_GENERIC&PROD_MASSSTORAGECLASS&REV_1536\000000001536&1" Policies:"Read Retention Priority=EqualPriority, Write Retention Priority=EqualPriority, Scalar Prefetch=Not Available, Block Prefetch=Not Available" Sectors - Per Track:"Not Available" Sectors - Total:"Not Available" Serial Number:"000000001536" Size:"0.0 bytes" Size – Available:"0.0 bytes" Status:"OK" Tracks - Per Cylinder:"Not Available" Tracks - Total:"Not Available"
  • "Generic MassStorageClass USB Device" Capablities:"Not Available" Caption:"Generic MassStorageClass USB Device" Cylinder - Total:"Not Available" Description:"Disk drive" Driver:"Not Available" Driver Date:"06/21/2006 12:00 AM" Driver Version:"10.0.22621.1778" Error Code:"Device is working properly" Firmware Revision:"1536" Heads - Total:"Not Available" Index:"4" INF:"disk.inf" Install Date:"Not Available" Interface Type:"USB" Manufacturer:"(Standard disk drives)" Model:"Generic MassStorageClass USB Device" Name:"\.\PHYSICALDRIVE4" Partitions:"0" PNP Device ID:"USBSTOR\DISK&VEN_GENERIC&PROD_MASSSTORAGECLASS&REV_1536\000000001536&0" Policies:"Read Retention Priority=EqualPriority, Write Retention Priority=EqualPriority, Scalar Prefetch=Not Available, Block Prefetch=Not Available" Sectors - Per Track:"Not Available" Sectors - Total:"Not Available" Serial Number:"000000001536" Size:"0.0 bytes" Size – Available:"0.0 bytes" Status:"OK" Tracks - Per Cylinder:"Not Available" Tracks - Total:"Not Available"
  • "Samsung SSD 840 EVO 250GB" Capablities:"Random Access, Supports Writing, SMART Notification" Caption:"Samsung SSD 840 EVO 250GB" Cylinder - Total:"30401" Description:"Disk drive" Driver:"Not Available" Driver Date:"06/21/2006 12:00 AM" Driver Version:"10.0.22621.1778" Error Code:"Device is working properly" Firmware Revision:"EXT0DB6Q" Heads - Total:"255" Index:"0" INF:"disk.inf" Install Date:"Not Available" Interface Type:"IDE" Manufacturer:"(Standard disk drives)" Model:"Samsung SSD 840 EVO 250GB" Name:"\.\PHYSICALDRIVE0" Partitions:"1" Physical Sector Size:"512" PNP Device ID:"SCSI\DISK&VEN_SAMSUNG&PROD_SSD_840_EVO_250G\5&3955AA6&0&000000" Policies:"Read Retention Priority=EqualPriority, Write Retention Priority=EqualPriority, Scalar Prefetch=Not Available, Block Prefetch=Not Available" Sectors - Per Track:"63" Sectors - Total:"488392065" Serial Number:"S1DBNSBF104311D" Size:"232.88 GB" Size – Available:"148.81 GB" SMART Attributes:"Self-Test: 80 minutes, OK, Short Self-Test: 2 minutes, OK" Status:"OK" Tracks - Per Cylinder:"255" Tracks - Total:"7752255"
    • "D:" Availability:"Not Available" Caption:"D:" Compression Method:"Not Compressed" Description:"Local Fixed Disk" File System:"NTFS" Name:"SDD_Storage" Serial Number:"3C8978E6" Size:"232.88 GB" Size – Available:"148.81 GB" Status:"Not Available" Volume Dirty:"No"
    • "SMART" 0x05 Reallocated Sector Count:0:"10" 0x09 Power-On Hours:45309:"0" 0x0C Power Cycle Count:4484:"0" 0xB1 Wear Range Delta:99:"0" 0xB3 Used Reserved Block Count Total:0:"10" 0xB5 Program Fail Count Total:0:"10" 0xB6 Erase Fail Count:0:"10" 0xB7 SATA Downshift Count:0:"10" 0xBB Uncorrectable Error Count:0:"0" 0xBE Temperature - Current:28° C:"0" 0xBE Temperature - Highest:Not Available:"0" 0xBE Temperature - Lowest:Not Available:"0" 0xC3 Hardware ECC Recovered:0:"0" 0xC7 CRC Error Count:0:"0" 0xEB Good Block Count:995:"0" 0xF1 Total LBAs Written:29234307564:"0"
  • "Samsung SSD 860 EVO 1TB" Capablities:"Random Access, Supports Writing, SMART Notification" Caption:"Samsung SSD 860 EVO 1TB" Cylinder - Total:"121601" Description:"Disk drive" Driver:"Not Available" Driver Date:"06/21/2006 12:00 AM" Driver Version:"10.0.22621.1778" Error Code:"Device is working properly" Firmware Revision:"RVT04B6Q" Heads - Total:"255" Index:"1" INF:"disk.inf" Install Date:"Not Available" Interface Type:"IDE" Manufacturer:"(Standard disk drives)" Model:"Samsung SSD 860 EVO 1TB" Name:"\.\PHYSICALDRIVE1" Partitions:"1" Physical Sector Size:"512" PNP Device ID:"SCSI\DISK&VEN_SAMSUNG&PROD_SSD_860_EVO_1TB\5&3955AA6&0&020000" Policies:"Read Retention Priority=EqualPriority, Write Retention Priority=EqualPriority, Scalar Prefetch=Not Available, Block Prefetch=Not Available" Sectors - Per Track:"63" Sectors - Total:"1953520065" Serial Number:"S3Z8NB0K604430F" Size:"931.51 GB" Size – Available:"334.19 GB" SMART Attributes:"Self-Test: 85 minutes, OK, Short Self-Test: 2 minutes, OK" Status:"OK" Tracks - Per Cylinder:"255" Tracks - Total:"31008255"
    • "E:" Availability:"Not Available" Caption:"E:" Compression Method:"Not Compressed" Description:"Local Fixed Disk" File System:"NTFS" Name:"SDD_Storage" Serial Number:"7214CB01" Size:"931.51 GB" Size – Available:"334.19 GB" Status:"Not Available" Volume Dirty:"No"
    • "SMART" 0x05 Reallocated Sector Count:0:"10" 0x09 Power-On Hours:30650:"0" 0x0C Power Cycle Count:2167:"0" 0xB1 Wear Range Delta:55:"0" 0xB3 Used Reserved Block Count Total:0:"10" 0xB5 Program Fail Count Total:0:"10" 0xB6 Erase Fail Count:0:"10" 0xB7 SATA Downshift Count:0:"10" 0xBB Uncorrectable Error Count:0:"0" 0xBE Temperature - Current:26° C:"0" 0xBE Temperature - Highest:Not Available:"0" 0xBE Temperature - Lowest:Not Available:"0" 0xC3 Hardware ECC Recovered:0:"0" 0xC7 CRC Error Count:0:"0" 0xEB Good Block Count:234:"0" 0xF1 Total LBAs Written:59903770252:"0"
  • "Samsung SSD 970 EVO Plus 1TB" Capablities:"Random Access, Supports Writing" Caption:"Samsung SSD 970 EVO Plus 1TB" Cylinder - Total:"121601" Description:"Disk drive" Driver:"Not Available" Driver Date:"06/21/2006 12:00 AM" Driver Version:"10.0.22621.1778" Error Code:"Device is working properly" Firmware Revision:"2B2QEXM7" Heads - Total:"255" Index:"3" INF:"disk.inf" Install Date:"Not Available" Interface Type:"SCSI" Manufacturer:"(Standard disk drives)" Model:"Samsung SSD 970 EVO Plus 1TB" Name:"\.\PHYSICALDRIVE3" Partitions:"3" Physical Sector Size:"4096" PNP Device ID:"SCSI\DISK&VEN_NVME&PROD_SAMSUNG_SSD_970\5&2CDD3922&0&000000" Policies:"Read Retention Priority=EqualPriority, Write Retention Priority=EqualPriority, Scalar Prefetch=Not Available, Block Prefetch=Not Available" SCSI Bus:"0" SCSI LUN:"0" SCSI Port:"1" Sectors - Per Track:"63" Sectors - Total:"1953520065" Serial Number:"0025_3851_1190_996A." Size:"931.51 GB" Size – Available:"221.92 GB" Status:"OK" Tracks - Per Cylinder:"255" Tracks - Total:"31008255"
    • "C:" Availability:"Not Available" Caption:"C:" Compression Method:"Not Compressed" Description:"Local Fixed Disk" File System:"NTFS" Name:"Not Available" Serial Number:"6E0A2EF2" Size:"930.79 GB" Size – Available:"221.92 GB" Status:"Not Available" Volume Dirty:"No"
  • "WDC WD2002FAEX-007BA0" Capablities:"Random Access, Supports Writing, SMART Notification" Caption:"WDC WD2002FAEX-007BA0" Cylinder - Total:"243201" Description:"Disk drive" Driver:"Not Available" Driver Date:"06/21/2006 12:00 AM" Driver Version:"10.0.22621.1778" Error Code:"Device is working properly" Firmware Revision:"05.01D05" Heads - Total:"255" Index:"2" INF:"disk.inf" Install Date:"Not Available" Interface Type:"IDE" Manufacturer:"(Standard disk drives)" Model:"WDC WD2002FAEX-007BA0" Name:"\.\PHYSICALDRIVE2" Partitions:"1" Physical Sector Size:"512" PNP Device ID:"SCSI\DISK&VEN_WDC&PROD_WD2002FAEX-007BA\5&3955AA6&0&040000" Policies:"Read Retention Priority=EqualPriority, Write Retention Priority=EqualPriority, Scalar Prefetch=Not Available, Block Prefetch=Not Available" Sectors - Per Track:"63" Sectors - Total:"3907024065" Serial Number:"WD-WCAY01786829" Size:"1.82 TB" Size – Available:"1.35 TB" SMART Attributes:"Self-Test: 255 minutes, OK, Short Self-Test: 2 minutes, OK" Status:"OK" Tracks - Per Cylinder:"255" Tracks - Total:"62016255"
    • "F:" Availability:"Not Available" Caption:"F:" Compression Method:"Not Compressed" Description:"Local Fixed Disk" File System:"NTFS" Name:"HDD_Storage" Serial Number:"665AA725" Size:"1863.01 GB" Size – Available:"1387.09 GB" Status:"Not Available" Volume Dirty:"No"
    • "SMART" 0x01 Raw Read Error Rate:0:"0" 0x03 Spin Up Time:8725:"0" 0x04 Start/Stop Count:22161:"0" 0x05 Reallocated Sector Count:0:"10" 0x07 Seek Error Rate:0:"0" 0x09 Power-On Hours:45518:"0" 0x0A Spin Retry Count:0:"0" 0x0B Calibration Retry Count:0:"0" 0x0C Power Cycle Count:4267:"0" 0xC0 Unsafe Shutdown Count:677:"0" 0xC1 Load/Unload Cycle Count:21483:"0" 0xC2 Internal Device Temperature:41° C:"0" 0xC4 Reallocation Count:0:"0" 0xC5 Current Pending Errors Count:1:"0" 0xC6 Uncorrectable Sector Count:0:"0" 0xC7 CRC Error Count:0:"0" 0xC8 Write Error Rate:0:"0" ...#SSU#...

Description and steps to reproduce [Required]

1. Install 31.0.101.4369
2. Launch Elite Dangerous: Odyssey
3. Wait for shader generation to complete

After shader generation, planet generation will start. Crash will occur several seconds into this process.

Crash is NOT reproducible when reverting to driver version 31.0.101.4148

Device / Platform

No response

Crash dumps [Required, if applicable]

QmlRenderer.exe.15296.zip

Application / Windows logs

No response

[Karen-Intel]

Hey @amancior97 thank you for bringing this to us!

We'll do some experiments in the lab to confirm the regression and get back to you in case we have questions

Talk to you soon!

Karen

[Karen-Intel]

Hey @amancior97 quick update We were able to repro the issue with the latest driver and the issue has been reported already Just FYI the fix may take a while to be released but if we have any update, will make sure to get back and post it here so, let's keep this thread open.

Ty for your help!

Karen

[AdrianDeWinter]

Just tested this with the new 4502 driver, but it still crashes

[Karen-Intel]

@AdrianDeWinter thank you for the update

Just FYI once a fix has been included in a public release, we will update this thread. It may take a while but as soon as it has been released we will let you know.

Karen

[amancior97]

@Karen-Intel I tested this on 4578 with no luck.

I also tested the previously working version with DXVK 2.2 and that reproduces the crash. I believe the drivers are utilizing an implementation of the DXVK translation layer to help with performance in older games and am wondering if in the newer drivers this could be where the issue is stemming from. Is it possible for me to disable any DXVK translation in order to test?

[AdrianDeWinter]

Just retested with the 4669 driver (had to install it manually, the installer for 4644 and 4669 always crashes), and the game now works 🥳 I don't know whether this fix was driver-side or game-side (I'd guess both), but please pass along a massive thank you to all involved @Karen-Intel, and also thank you for putting up with us!