Call of Duty:Black Ops Cold War - Crashes on loadout choosing [MP\ZM]

[jumofogit]

Checklist [README]

• [X] Device is not undervolted nor overclocked
• [X] Device is using the latest drivers
• [X] Game is not cracked, modded and use the latest patch

Game / Application [Required]

Call of Duty:Black Ops Cold War

Game Platform [Required]

• [X] Steam
• [ ] Microsoft Store
• [ ] GOG Galaxy
• [ ] Ubisoft Connect
• [ ] Battle.net
• [ ] Epic Games
• [ ] Rockstar Games Launcher
• [ ] EA app
• [ ] Other (please specify)

Other game platform

No response

Processor / Processor Number [Required]

Intel Core i5-1155G7

Graphic Card [Required]

Intel Iris Xe

GPU Driver Version [Required]

• [X] 31.0.101.4577
• [X] 31.0.101.4576
• [ ] 31.0.101.4575
• [ ] 31.0.101.4514
• [ ] 31.0.101.4502
• [ ] 31.0.101.4499
• [ ] 31.0.101.4382
• [ ] 31.0.101.4369
• [ ] 31.0.101.4335
• [ ] 31.0.101.4314
• [ ] 31.0.101.4311
• [ ] 31.0.101.4257
• [ ] 31.0.101.4255
• [ ] 31.0.101.4148
• [ ] 31.0.101.4146
• [ ] 31.0.101.4125
• [ ] 31.0.101.4123
• [ ] 31.0.101.4091
• [ ] 31.0.101.4090
• [ ] 31.0.101.4034

Rendering API [Required]

• [ ] Vulkan
• [ ] OpenGL
• [X] DirectX12
• [ ] DirectX11
• [ ] DirectX10
• [ ] DirectX9

Windows Build Number [Required]

• [X] Windows 11 22H2
• [ ] Windows 11 21H2
• [ ] Windows 10 22H2
• [ ] Windows 10 21H2
• [ ] Other (Please specify)

Other Windows build number

No response

Intel System Support Utility report

info.txt

Description and steps to reproduce [Required]

Load up into Zombies or Multiplayer with latest BETA driver or 31.0.101.3491 one, After that, you are gonna get a crash after loading a map, while you need to choose loadout, doesn't showing last ones.

Game graphic quality [Required]

• [X] Low
• [ ] Medium
• [ ] High
• [ ] Ultra

Game resolution [Required]

1280x720

Game VSync [Required]

Off

Game display mode [Required]

• [X] Fullscreen
• [ ] Windowed
• [ ] Borderless Windowed

Detailed game settings [Required]

Everything at minimum, even render scale,

Device / Platform name

MSI Modern 14 B11MOU-1051RU

Crash dumps [Required, if applicable]

There isn't any left :(

Save game

No response

[jumofogit]

Exact crash moments screenshot. They are pretty much same.

[Karen-Intel]

Hi @jumofogit I could load a map and a match without any issue. Did you use DDU by any chance to upgrade your driver?

If you could share a video of the exact moment when it crashes, that would be fantastic

TY

Karen

[jumofogit]

Sure, I'll rebuy game soon and record this. Do I need to update to the last driver?

[jumofogit]

Wait, on which driver you ran the game sucsessfully?

[Karen-Intel]

@jumofogit I ran it with v.4577 WHQL I got in Zombies, selected Golova Outbreak and match loaded I see some graphical corruptions that I will be reporting but at least I need to know how much you play for the crash to happen TY

Karen

[jumofogit]

Gonna be on line soon.

[jumofogit]

No way, it works. Thank you, Karen.

[Karen-Intel]

@jumofogit no problem! Happy to help :)

Karen