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IGCIT / Intel-GPU-Community-Issue-Tracker-IGCIT

IGCIT is a Community-driven issue tracker for Intel GPUs.
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Display driver resets every time Virtual Desktop is connected/disconnected #425

Closed TheWonderfulTartiflette closed 1 year ago

TheWonderfulTartiflette commented 1 year ago

Checklist [README]

Application [Required]

Virtual Desktop (Meta Quest)

Processor / Processor Number [Required]

Intel Core i5-13600K

Graphic Card [Required]

Intel Arc A770 16GB LE

GPU Driver Version [Required]

Rendering API [Required]

Windows Build Number [Required]

Other Windows build number

No response

Intel System Support Utility report

Intel SSU 11.08.2023.txt

Description and steps to reproduce [Required]

Connect your Meta Quest 2 to the PC with Virtual Desktop, and experience the black screen (true black screen, not just the GPU sending black video. I know this because first my display isn't OLED yet in the black screen I see pure blacks, and seconds because when the black screen and, I see "DP" in the top right corner of my display)

Device / Platform

ASUS Prime Z790-P WiFi D4

Crash dumps [Required, if applicable]

No response

Application / Windows logs

Logs of the Event Viewer about the crash of Desktop Window Manager (dwm.exe), super hard to find so I hope it'll be useful https://1drv.ms/f/s!AmnzYyniwxuygaN2DeUkjTH_d0Y4Og?e=sVHjFf

Karen-Intel commented 1 year ago

Hi @TheWonderfulTartiflette thank you for your report. However, Intel Arc graphics support for VR technology/headsets continues to evolve as we ramp our products and add updates to our software stack, so this case will be marked as FUTURE for the time being. A case has been created internally and will reopen it and this thread once we have an update about VR Support in ARC. @IGCIT can you help us close this one? TY

Karen

TheWonderfulTartiflette commented 1 year ago

Sure I can already close it, thanks, I do hope VR will be added soon because even with a 3rd party app we can't play any VR game at all

Karen-Intel commented 1 year ago

Sure I can already close it, thanks, I do hope VR will be added soon because even with a 3rd party app we can't play any VR game at all

We appreciate it! Our team is already aware for this situation and we will let you know once we get an update :) TY for your help and your patience!

Karen

PetanoCZ commented 12 months ago

I have similar issues. HW - Serpent Canyon OS - Windows 11 Driver - 4824 VR - Platform - Windows Mixed Reality - HDM - Oddyssey + with Reverb G2 controllers My description: WMR portal opens fine and works fine Working Games: Beat Saber, Fruit Ninja VR, Job Simulator, Arizona Sunshine, TheBlu, Richi's plank Somewhat working: Alyx VR - I have to stay very still at the beginning to get to initial menu and start game. If not game crashes or get stuck on press trigger "rocks" scene. After that it plays fine. Huge glitches: Fallout 4 VR - one eye has huge texture mapping issues (on most recent driver 4824 game won't start at all). Video is attached. Steam VR home is flickering and basically not working. Video attached. Not working games (don't launch at all and crash back to WMR portal or Void): The Lab, Portal Stories VR, Skyrim VR, Fallout 4 VR (at driver 4824 - not sure which driver broke it but was launchable with issues on older driver)

I know this issue is closed due to pending action on VR compatibility. Once re-opened I am happy to provide more troubleshooting.

https://github.com/IGCIT/Intel-GPU-Community-Issue-Tracker-IGCIT/assets/145778385/3aa56604-a1fc-45f9-aed2-a38e5e725e77

https://github.com/IGCIT/Intel-GPU-Community-Issue-Tracker-IGCIT/assets/145778385/57c2ffc9-2307-4cdf-a7b1-cb8c5a21993c