Global Illumination is not available on Genshin Impact despite meeting minimum requirements

[martin-ngyn]

Checklist [README]

• [X] Device is not undervolted nor overclocked
• [X] Device is using the latest drivers
• [X] Game is not cracked, modded and use the latest patch

Game / Application [Required]

Genshin Impact

Game Platform [Required]

• [ ] Steam
• [ ] Microsoft Store
• [ ] GOG Galaxy
• [ ] Ubisoft Connect
• [ ] Battle.net
• [ ] Epic Games
• [ ] Rockstar Games Launcher
• [ ] EA app
• [X] Other (please specify)

Other game platform

Native installation

Processor / Processor Number [Required]

Ryzen 5 3600

Graphic Card [Required]

Intel Arc A750

GPU Driver Version [Required]

• [x] 31.0.101.4669
• [ ] 31.0.101.4644
• [ ] 31.0.101.4578
• [ ] 31.0.101.4577
• [ ] 31.0.101.4576
• [ ] 31.0.101.4575
• [ ] 31.0.101.4514
• [ ] 31.0.101.4502
• [ ] 31.0.101.4499
• [ ] 31.0.101.4382
• [ ] 31.0.101.4369
• [ ] 31.0.101.4335
• [ ] 31.0.101.4314
• [ ] 31.0.101.4311
• [ ] 31.0.101.4257
• [ ] 31.0.101.4255
• [ ] 31.0.101.4148
• [ ] 31.0.101.4146
• [ ] 31.0.101.4125
• [ ] 31.0.101.4123
• [ ] 31.0.101.4091
• [ ] 31.0.101.4090
• [ ] 31.0.101.4034

Rendering API [Required]

• [ ] Vulkan
• [ ] OpenGL
• [ ] DirectX12
• [X] DirectX11
• [ ] DirectX10
• [ ] DirectX9

Windows Build Number [Required]

• [X] Windows 11 22H2
• [ ] Windows 11 21H2
• [ ] Windows 10 22H2
• [ ] Windows 10 21H2
• [ ] Other (Please specify)

Other Windows build number

No response

Intel System Support Utility report

intel arc a750 ssu log.txt

Description and steps to reproduce [Required]

Meet system requirements for Global Illumination (https://www.hoyolab.com/article/20899860):

Minimum Specifications for Global Illumination:

Operating System: Windows 10 64-bit

Processor: 9th Generation Intel® Core i5™-9400F or equivalent

Discrete Graphics Card: NVIDIA® GeForce® GTX 1050 Ti or equivalent

VRAM: 4 GB or more

RAM: 16 GB or more

Then open graphics setting. You won't find Global Illumination as an option to toggle on.

Game graphic quality [Required]

• [ ] Low
• [ ] Medium
• [ ] High
• [X] Ultra

Game resolution [Required]

2560x1440

Game VSync [Required]

On

Game display mode [Required]

• [X] Fullscreen
• [ ] Windowed
• [ ] Borderless Windowed

Detailed game settings [Required]

Device / Platform name

No response

Crash dumps [Required, if applicable]

No response

Save game

No response

[Billy-Hostage]

For those who searching for a solution, you can turn Global Illumination on by using Collapse, an open source alt game launcher for hoyoverse's games. It seems like that the devs treat all Intel GPUs as intergrated gpus and did not do proper testing on arc gpus. Or maybe there are more hidden issues we don't know yet. Until they fix this, I will stick with Collapse Launcher.

[Arturo-Intel]

Using 5081 driver and the default launcher ( not using Collapse) I can see the Global Illumination option available