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IGCIT / Intel-GPU-Community-Issue-Tracker-IGCIT

IGCIT is a Community-driven issue tracker for Intel GPUs.
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Arc Control and Intel DSA says that I am up-to-date with drivers, when I'm not #459

Closed TheWonderfulTartiflette closed 4 days ago

TheWonderfulTartiflette commented 1 year ago

Checklist [README]

Application [Required]

Intel Arc Control / Intel DSA

Processor / Processor Number [Required]

Intel Core i5-13600K

Graphic Card [Required]

Intel Arc A770 16GB LE

GPU Driver Version [Required]

Rendering API [Required]

Windows Build Number [Required]

Other Windows build number

No response

Intel System Support Utility report

Intel SSU 27.08.2023.txt

Description and steps to reproduce [Required]

image image I am currently on 4644. 4669 is out now since 4 days, but DSA and Arc Control still tell me that I am up-to-date, even when I refresh their scans (The DSA screenshot has been translated with Chrome's Google Translate)

Device / Platform

ASUS Prime Z790-P WiFi D4

Crash dumps [Required, if applicable]

No response

Application / Windows logs

No response

Azonnali commented 1 year ago

Also happens to me.

TheWonderfulTartiflette commented 1 year ago

It's the first time that happened to me btw, and even 3 days after, it still tells me I'm up to date

Code-Vlue commented 1 year ago

This happened to me as well and only happened when I updated through DSA, it said that it would "Replace custom OEM drivers" and now always says I'm up to date.

TheWonderfulTartiflette commented 1 year ago

I'm not sure, but I noticed that, at least once, when DSA checks automatically if I'm up to date, it'll say that I am, but when I do it manually, it'll suggest me the new drivers. But I can confirm that the "Installing this Intel graphics driver will remove customizations made by your computer manufacturer (OEM)." message is a bit annoying, especially given that I've made my PC by myself, and my Arc is a Limited Edition, so no OEM whatsoever

Karen-Intel commented 1 year ago

Hi guys! This issue has been reported already and it is still a WIP on our end. We're adding your feedback on the Internal report, leaving internal tracking number here FYI: 14018835564

Karen

Code-Vlue commented 1 year ago

@Karen-Intel Thanks for letting us know.

rmorera-intel commented 1 week ago

Hi everyone, it has been ages since our latest update here. Just wanted to double-check: according to our records this issue should not occur since driver 31.0.101.5074 and Arc Control build 74.3

By now our latest driver is 32.0.101.6130 with Arc Control build 80.5 with IDSA so could you please check and confirm?

Azonnali commented 1 week ago

Hi there, on my end, the issue is resolved. However i mostly updated outside of Arc Control. Since i dont have the .6130 driver installed I`ll give it a go later today and will give an update here.

rmorera-intel commented 4 days ago

I'll go ahead and close this report, if somehow the issue persists feel free to re-open it or submit a new one.