VRChat crashes on startup with Intel Arc A770 when using SteamVR (before 4499 it was good)

[zabergan]

Checklist [README]

• [X] Device is not undervolted nor overclocked
• [X] Device is using the latest drivers
• [X] Game is not cracked, modded and use the latest patch

Game / Application [Required]

VRChat

Game Platform [Required]

• [X] Steam
• [ ] Microsoft Store
• [ ] GOG Galaxy
• [ ] Ubisoft Connect
• [ ] Battle.net
• [ ] Epic Games
• [ ] Rockstar Games Launcher
• [ ] EA app
• [ ] Other (please specify)

Other game platform

SteamVR

Processor / Processor Number [Required]

Intel Core i7 8700k

Graphic Card [Required]

Intel Arc a770 16GB

GPU Driver Version [Required]

• [X] 31.0.101.4669
• [X] 31.0.101.4644
• [X] 31.0.101.4578
• [X] 31.0.101.4577
• [X] 31.0.101.4576
• [X] 31.0.101.4575
• [X] 31.0.101.4514
• [X] 31.0.101.4502
• [X] 31.0.101.4499
• [ ] 31.0.101.4382
• [ ] 31.0.101.4369
• [ ] 31.0.101.4335
• [ ] 31.0.101.4314
• [ ] 31.0.101.4311
• [ ] 31.0.101.4257
• [ ] 31.0.101.4255
• [ ] 31.0.101.4148
• [ ] 31.0.101.4146
• [ ] 31.0.101.4125
• [ ] 31.0.101.4123
• [ ] 31.0.101.4091
• [ ] 31.0.101.4090
• [ ] 31.0.101.4034

Rendering API [Required]

• [ ] Vulkan
• [ ] OpenGL
• [ ] DirectX12
• [X] DirectX11
• [ ] DirectX10
• [ ] DirectX9

Windows Build Number [Required]

• [X] Windows 11 22H2
• [X] Windows 11 21H2
• [X] Windows 10 22H2
• [X] Windows 10 21H2
• [ ] Other (Please specify)

Other Windows build number

No response

Intel System Support Utility report

igcit_ssu.txt

Description and steps to reproduce [Required]

Connect VR headset to PC (I used wireless Virtualdesktop) Open SteamVR Open VRChat Game does not open, makes an error dump in %appdata%/LocalLow/VRChat/VRChat

Game graphic quality [Required]

• [X] Low
• [X] Medium
• [X] High
• [X] Ultra

Game resolution [Required]

1920x1080

Game VSync [Required]

On

Game display mode [Required]

• [ ] Fullscreen
• [X] Windowed
• [ ] Borderless Windowed

Detailed game settings [Required]

It does not start, cannot provide any details.

Device / Platform name

SteamVR

Crash dumps [Required, if applicable]

output_log_2023-08-29_18-58-22.zip

Save game

No response

[BuyMyMojo]

Try dissabling resizable bar, I have found this fix3es VRC crashes for me. it's not a solution obviously since it makes everything else run worse but at least it boots...

[Karen-Intel]

Hey @zabergan TY so much for your report As you may be aware - or not- there are certain limitations for VR support in ARC, your feedback is directly shared with the teams involved. We apologize for the inconveniences and marking this issue as FUTURE improvement and closing this thread for the time being.

@IGCIT could you do the honors please, thanks

Karen