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IGCIT / Intel-GPU-Community-Issue-Tracker-IGCIT

IGCIT is a Community-driven issue tracker for Intel GPUs.
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Nier: Automata - Crash #49

Closed chibi4588 closed 3 years ago

chibi4588 commented 3 years ago

Checklist [README]

Game / Application [Required]

Nier: Automata

Processor / Processor Number [Required]

Intel Core i7-1160G7

GPU Driver Version [Required]

Rendering API [Required]

Windows Build Number [Required]

Description and steps to reproduce [Required]

  1. Start the game
  2. Begin game
  3. Crashes wthin 5 minutes, while shooting very 1st mobs. Display / Graphics crash, white screen remains while game is still running

Device / Platform [Optional][Recommended]

OnePC One GX1 Pro --- #### Game Settings [Optional][Recommended] Default settings --- #### Save game (*if possible, could help solve the issue faster*) [Optional] --- #### Game custom logs (*if available*) [Optional][Recommended]
bcysewsk commented 3 years ago

Sorry that you need to wait. We reproduced the issue and now we're analyzing what caused the problem

bcysewsk commented 3 years ago

Is it 100% reproducible or do you see it sometimes? Actually we have problem to reproduce it again for analysis. If it's 100% reproducible on your machine can you share crash dump? Here's how to do that: https://www.windows10forums.com/articles/how-to-enable-minidump-logs-in-windows-10.50/ We would require full dump not a small dump as it's presented. *.dmp file should show after game crash in C:\Windows\Minidump or C:\Windows\LiveKernelReports

chibi4588 commented 3 years ago

@bcysewsk It is 100% reproducible on my system everytime, however, it is not generating a crash dump when this happens in either of the directories you reference.

Valkirie commented 3 years ago

@bcysewsk It is 100% reproducible on my system everytime, however, it is not generating a crash dump when this happens in either of the directories you reference.

Can you enable local crash dumps then have the game to crash again? Follow this guide: https://helgeklein.com/blog/2018/10/creating-an-application-crash-dump/

chibi4588 commented 3 years ago

I have created the registry key for WER, and it is still not generating a crash dump... perhaps because the game has not fully crashed? Whitescreen while the game is still running. Not sure.

Valkirie commented 3 years ago

I have created the registry key for WER, and it is still not generating a crash dump... perhaps because the game has not fully crashed? Whitescreen while the game is still running. Not sure.

Well most likely drivers crashed but not the game.

ihainan commented 3 years ago

I met the same issue on GPD WIN 3 and ONEXPLAYER (both are i7-1165G7 and 9466 drivers), it's very strange that the issue only occurs when I play as 9s.

GPD WIN 3: https://youtu.be/Ao4_J4i7c7E?t=317

ONEXPLAYER: https://www.youtube.com/watch?v=ppvAtk099Vs

ihainan commented 3 years ago

It seems that the 9667 driver has fixed this issue?

https://www.youtube.com/watch?v=Xyc61RewsvQ

Valkirie commented 3 years ago

Fixed indeed. Closing. Thanks for the notification !

chibi4588 commented 3 years ago

Why was this closed? This bug was not fixed

chibi4588 commented 3 years ago

On latest drivers, if I need to record to Youtube I can, this is not fixed just because a contributor says as much on my opened bug. Please reopen

chibi4588 commented 3 years ago

Fixed indeed. Closing. Thanks for the notification !

@Valkirie Please dont hijack my bug with your squishy, lack of substance, just works answer. https://github.com/IGCIT/Intel-GPU-Community-Issue-Tracker-IGCIT/issues/49#issuecomment-858714292

Reopen as not fixed

chibi4588 commented 3 years ago

Video of crash uploaded to Youtube showing crash, whitescreen, while game still running. https://youtube.com/watch?v=ml6vn4LrYN4&feature=share

pacoa-kdbg commented 3 years ago

I just booted and played from New game up to the bunker (40 mins) on: i7 1165G7 16 GB ram Win 11 GPU Driver 9862 Screen resolution 720p, In game settings to low

Steam version

@chibi4588 can you confirm that it is working ?

Valkirie commented 3 years ago

@chibi4588 any update ? Can you confirm it's fixed, or not ?

chibi4588 commented 3 years ago

@Valkirie Apologies for the delayed reply. I am out of country presently, without my unit to test. I will reply once I am back home and update this bug. Thanks for reaching out.

chibi4588 commented 3 years ago

@Valkirie and @PacoAvelar As of the latest driver, 30.0.100.9864... this issue seems to have been resolved. I would say we can go ahead and close out this bug #49. Thank you both very much for your diligence, and continued support of the community. --Chibi