Battlefield 2042 Hair Rendered Improperly

[Code-Vlue]

Checklist [README]

• [X] Device is not undervolted nor overclocked
• [X] Device is using the latest drivers
• [X] Game is not cracked, modded and use the latest patch

Game / Application [Required]

Battlefield 2042

Game Platform [Required]

• [ ] Steam
• [ ] Microsoft Store
• [ ] GOG Galaxy
• [ ] Ubisoft Connect
• [ ] Battle.net
• [ ] Epic Games
• [ ] Rockstar Games Launcher
• [X] EA app
• [ ] Other (please specify)

Other game platform

No response

Processor / Processor Number [Required]

Ryzen 5 3600

Graphic Card [Required]

Arc A750

GPU Driver Version [Required]

• [X] 31.0.101.4676
• [ ] 31.0.101.4672
• [ ] 31.0.101.4669
• [ ] 31.0.101.4644
• [ ] 31.0.101.4578
• [ ] 31.0.101.4577
• [ ] 31.0.101.4576
• [ ] 31.0.101.4575
• [ ] 31.0.101.4514
• [ ] 31.0.101.4502
• [ ] 31.0.101.4499
• [ ] 31.0.101.4382
• [ ] 31.0.101.4369
• [ ] 31.0.101.4335
• [ ] 31.0.101.4314
• [ ] 31.0.101.4311
• [ ] 31.0.101.4257
• [ ] 31.0.101.4255
• [ ] 31.0.101.4148
• [ ] 31.0.101.4146
• [ ] 31.0.101.4125
• [ ] 31.0.101.4123
• [ ] 31.0.101.4091
• [ ] 31.0.101.4090
• [ ] 31.0.101.4034

Rendering API [Required]

• [ ] Vulkan
• [ ] OpenGL
• [X] DirectX12
• [ ] DirectX11
• [ ] DirectX10
• [ ] DirectX9

Windows Build Number [Required]

• [X] Windows 11 22H2
• [ ] Windows 11 21H2
• [ ] Windows 10 22H2
• [ ] Windows 10 21H2
• [ ] Other (Please specify)

Other Windows build number

No response

Intel System Support Utility report

ssulog.txt

Description and steps to reproduce [Required]

Hair seems to be rendered improperly on some characters in game.

Game graphic quality [Required]

• [ ] Low
• [ ] Medium
• [ ] High
• [X] Ultra

Game resolution [Required]

1920x1080

Game VSync [Required]

On

Game display mode [Required]

• [X] Fullscreen
• [ ] Windowed
• [X] Borderless Windowed

Detailed game settings [Required]

All Ultra quality with HBAO, Low High Fidelity Objects, and Raytracing off.

Device / Platform name

No response

Crash dumps [Required, if applicable]

No response

Save game

No response

[Code-Vlue]

Issue is now resolved as of driver 4826.

[Code-Vlue]

Reopening issue, issue seems to still occur after some more in game testing.

[Joseph-Intel]

hi @Code-Vlue Have you seen this issue on the latest driver V1014972?

[Code-Vlue]

hi @Code-Vlue Have you seen this issue on the latest driver V1014972?

Sorry I actually don't have an Arc GPU to be able to check anymore.

[IGCIT]

closing since OP cannot test anymore, if someone else come in with the same issue, we will reopen