Ghostrunner crashes while loading level

[Yomi0]

Checklist [README]

• [X] Device is not undervolted nor overclocked
• [X] Device is using the latest drivers
• [X] Game is not cracked, modded and use the latest patch

Game / Application [Required]

Ghostrunner

Game Platform [Required]

• [X] Steam
• [ ] Microsoft Store
• [ ] GOG Galaxy
• [ ] Ubisoft Connect
• [ ] Battle.net
• [ ] Epic Games
• [ ] Rockstar Games Launcher
• [ ] EA app
• [ ] Other (please specify)

Other game platform

No response

Processor / Processor Number [Required]

AMD Ryzen 5900X

Graphic Card [Required]

Intel Arc A770

GPU Driver Version [Required]

• [X] 31.0.101.4824
• [X] 31.0.101.4676
• [ ] 31.0.101.4672
• [ ] 31.0.101.4669
• [ ] 31.0.101.4644
• [ ] 31.0.101.4578
• [ ] 31.0.101.4577
• [ ] 31.0.101.4576
• [ ] 31.0.101.4575
• [ ] 31.0.101.4514
• [ ] 31.0.101.4502
• [ ] 31.0.101.4499
• [ ] 31.0.101.4382
• [ ] 31.0.101.4369
• [ ] 31.0.101.4335
• [ ] 31.0.101.4314
• [ ] 31.0.101.4311
• [ ] 31.0.101.4257
• [ ] 31.0.101.4255
• [ ] 31.0.101.4148
• [ ] 31.0.101.4146
• [ ] 31.0.101.4125
• [ ] 31.0.101.4123
• [ ] 31.0.101.4091
• [ ] 31.0.101.4090
• [ ] 31.0.101.4034

Rendering API [Required]

• [ ] Vulkan
• [ ] OpenGL
• [X] DirectX12
• [X] DirectX11
• [ ] DirectX10
• [ ] DirectX9

Windows Build Number [Required]

• [ ] Windows 11 22H2
• [ ] Windows 11 21H2
• [x] Windows 10 22H2
• [ ] Windows 10 21H2
• [ ] Other (Please specify)

Other Windows build number

19045.3448

Intel System Support Utility report

ssu_report.txt

Description and steps to reproduce [Required]

This crash happens right after I freed Whisper from his cell, in the middle of the cyberspace mission right after. https://streamable.com/vgyrri

Here's the crash dialog box, since the video isn't very high quality.

Game graphic quality [Required]

• [ ] Low
• [ ] Medium
• [ ] High
• [X] Ultra

Game resolution [Required]

2560x1440

Game VSync [Required]

Off

Game display mode [Required]

• [X] Fullscreen
• [ ] Windowed
• [ ] Borderless Windowed

Detailed game settings [Required]

Device / Platform name

No response

Crash dumps [Required, if applicable]

No response

Save game

Saved.zip

[abrfilho]

The same error happened to me with Ghostrunner 2 demo.

[Ilya-intel]

@Yomi0 Developers are working on this issue with DX11, but with DX12 it runs well for me. Do you see the same issue with DX12?

[Yomi0]

I'll test and let you know.

[Yomi0]

That worked, thanks!

[Ilya-intel]

@Yomi0 Ok, good. FYI devs are working on the DX11 Crash under Bug ID 18033012743. I'll post here when the fix goes live.

[Ilya-intel]

@Yomi0 Game seems to be pretty stable in DX11 now, could you confirm?

[Yomi0]

Still seeing the same crash when I load into the game with DX11.