IGCIT / Intel-GPU-Community-Issue-Tracker-IGCIT

IGCIT is a Community-driven issue tracker for Intel GPUs.
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Forspoken v1.22 AMD FSR3 Frame Generation crash on Arc A770 #545

Closed Susie1818 closed 10 months ago

Susie1818 commented 11 months ago

Checklist [README]

Game / Application [Required]

Forspoken

Game Platform [Required]

Other game platform

No response

Processor / Processor Number [Required]

intel Core i5-13500

Graphic Card [Required]

intel Arc A770 16GB

GPU Driver Version [Required]

Rendering API [Required]

Windows Build Number [Required]

Other Windows build number

No response

Intel System Support Utility report

SSU_20230930.txt

Description and steps to reproduce [Required]

When trying to turn on Frame Generation, the game either crashes to Windows desktop with error message: DXGI_ERROR_DEVICE_HUNG or causes BSOD with stop code: VIDEO_SCHEDULER_INTERNAL_ERROR.

demo video

Game graphic quality [Required]

Game resolution [Required]

1920x1080

Game VSync [Required]

On

Game display mode [Required]

Detailed game settings [Required]

Irrelevant

Device / Platform name

No response

Crash dumps [Required, if applicable]

No response

Save game

No response

yawnbunny commented 11 months ago

Have you tried a clean driver install with DDU? Others on Reddit have shown it working fine, and a bad driver install is a common problem on Arc.

Susie1818 commented 11 months ago

Done that. No use. So many unprofessional people are just misunderstanding the purpose of DDU. If the driver is not correctly installed and does require DDU to clean it up, that would be a scenario where the GPU behaves problematically in a wide spectrum, not just on one single feature in one single application and no problem at all with anything else.

Examples of someone else having it working only suggested that the problem might be related to different hardware configuration such as different CPU or different platform or even possibly different VRAM capacity, etc.

yawnbunny commented 11 months ago

I had one specific game just black screen shortly after booting while others worked fine and it was related to bad driver install. I figured it was related to bad OC settings since I was tuning things around the same time, but after I removed that variable it still kept happening, and a clean driver install fixed it. It can, sometimes, absolutely be something specific while other applications are unaffected.

Arturo-Intel commented 11 months ago

@Susie1818 I saw in the comments of the shared video that some other users also have the same issue as you. Do you have the link/source (if apply) where the users are saying this? I want to collect info, maybe there is a pattern hidden there

Also Did you try with 4885?

Edit: You can try the follow:

  1. Run DDU in safe mode
  2. Clean install the drivers (use 101.4885)
  3. Use the System File Checker tool to repair missing or corrupted system files

--r2

Susie1818 commented 11 months ago

@Arturo-Intel

You can try the follow:

  1. Run DDU in safe mode
  2. Clean install the drivers (use 101.4885)
  3. Use the System File Checker tool to repair missing or corrupted system files
  1. I have done that.
  2. I did. Both 4826 and 4885 have the same issue.
  3. Have tried the SFC tool, and the same problem persists.

*There is an official patch note saying this is a known issue being investigated by the game devs. Hopefully intel engineers can contact them directly so that both ends collaborate and fix the problem as soon as possible.

Screenshot

Susie1818 commented 10 months ago

This issue has been resolved with today's Forspoken patch 1.23, but it requires driver version 4952 otherwise it doesn't work.