Deus Ex Mankind Divided D3D12 problem (transparent surfaces?)

[donizettilorenzo]

Checklist [README]

• [X] Device is not undervolted nor overclocked
• [X] Device is using the latest drivers
• [X] Game is not cracked, modded and use the latest patch

Game / Application [Required]

Deus Ex Mankind Divided

Game Platform [Required]

• [X] Steam
• [ ] Microsoft Store
• [ ] GOG Galaxy
• [ ] Ubisoft Connect
• [ ] Battle.net
• [ ] Epic Games
• [ ] Rockstar Games Launcher
• [ ] EA app
• [ ] Amazon Games app
• [ ] Other (please specify)

Other game platform

No response

Processor / Processor Number [Required]

i3 8300

Graphic Card [Required]

ARC A380

GPU Driver Version [Required]

31.0.101.4972

Rendering API [Required]

• [ ] Vulkan
• [ ] OpenGL
• [x] DirectX12
• [ ] DirectX11
• [ ] DirectX10
• [ ] DirectX9

Windows Build Number [Required]

• [X] Windows 11 23H2
• [ ] Windows 11 22H2
• [ ] Windows 11 21H2
• [ ] Windows 10 22H2
• [ ] Windows 10 21H2
• [ ] Other (Please specify)

Other Windows build number

No response

Intel System Support Utility report

ssulog.txt

Description and steps to reproduce [Required]

Just walk around in the first part of System Rift DLC

Game graphic quality [Required]

• [ ] Low
• [ ] Medium
• [ ] High
• [X] Ultra

Game resolution [Required]

1920x1080

Game VSync [Required]

Off

Game display mode [Required]

• [ ] Fullscreen
• [ ] Windowed
• [X] Borderless Windowed

Detailed game settings [Required]

Device / Platform name

No response

Crash dumps [Required, if applicable]

No response

Save game

No response

[donizettilorenzo]

Just updated to just released 5074, problem is always there:

[Vivek-Intel]

@donizettilorenzo Thanks for reporting the issue. We have created internal bug id for this issue ( 16022812891 for your reference) We will update as we hear more about the progress on the issue.

[toriko2]

For me at least, this issue can be mitigated by setting Game Compatibility to Advanced in the Arc Control panel

[donizettilorenzo]

It would be awesome if Intel will explain the difference among all compatibility modes (starting with "where and when" it applies)!

[donizettilorenzo]

For me at least, this issue can be mitigated by setting Game Compatibility to Advanced in the Arc Control panel

I can confirm "advanded" profile solves the transparency issue but NOT the "moving tiles" one on some surfaces:

[Vivek-Intel]

@donizettilorenzo we had reported this issue to our development team internally but our priority is to target the most popular games and apps to focus our efforts on providing a high quality, stable experience for the broadest set of users. We will continue to improve our software performance and compatibility throughout 2024 and beyond. While we can’t accommodate your request at this time, please watch this article on our website for any possible changes to this situation.

Appreciate your efforts to find and report this issue.

[donizettilorenzo]

No problem, it's a little issue and thinking a so heavy game in 2016 (it's literally the first D3D12 blockbuster) can run really well on a "basic" A380 - apart that glitch - is fantastic!

[Vivek-Intel]

@IGCIT please help close this issue.