Octopath Traveler 2 constantly freezes

[whchan05]

Checklist [README]

• [x] Device is not undervolted nor overclocked
• [X] Device is using the latest drivers
• [X] Application is not cracked, modded and use the latest patch

Application [Required]

Octopath Traveler 2

Processor / Processor Number [Required]

5700X

Graphic Card [Required]

A770 LE

GPU Driver Version [Required]

31.0.101.5081

Rendering API [Required]

• [ ] Vulkan
• [ ] OpenGL
• [X] DirectX12
• [X] DirectX11
• [ ] DirectX10
• [ ] DirectX9
• [ ] Not applicable

Windows Build Number [Required]

• [ ] Windows 11 23H2
• [X] Windows 11 22H2
• [ ] Windows 11 21H2
• [ ] Windows 10 22H2
• [ ] Windows 10 21H2
• [ ] Other (Please specify)

Other Windows build number

No response

Intel System Support Utility report

output 19 Dec 23.txt

Description and steps to reproduce [Required]

Just play the game normally for around 20 mins or so. Freezes occur at random intervals.

If you wait long enough after the freeze, a window will pop up saying that UE4 stopped rendering for 120 seconds or something.

Device / Platform

No response

Crash dumps [Required, if applicable]

No response

Application / Windows logs

No response

[Joseph-Intel]

hey @whchan05 Thanks for submitting! I will be taking a look at this and let you know if I have any questions and keep you updated with my findings.

[Joseph-Intel]

Hi @whchan05 Just wanted to give you a heads-up. I was able to reproduce the issue so I will be escalating this issue to try to get this fixed. If you have any questions or concerns please to hesitate to ask!

[Arturo-Intel]

@whchan05 Just to confirm

This is what are you seeing?

[whchan05]

@Arturo-Intel Cannot confirm, but likely. I will get back to you tomorrow :)

[whchan05]

@Arturo-Intel I've just run into the same issue and yes this is the exact same message I've got.

[Arturo-Intel]

@whchan05 Did you try with 101.5330? I was able to play more than 1hr :)

[whchan05]

@whchan05 Did you try with 101.5330? I was able to play more than 1hr :)

Thanks! I just finished the game and can confirm the issue is fixed!

[Arturo-Intel]

Thanks for the confirmation! Will close this case now.