The Dark Pictures: Man of Medan Crash after start

Rebusmind commented 3 years ago

Checklist [README]

[X] Device is not undervolted nor overclocked.
[X] Device is using the latest drivers.
[X] Game is not cracked, modded and use the latest patch.

Game / Application [Required]

The Dark Pictures: Man of Medan

Game Platform [Required]

[X] Steam
[ ] Origin
[ ] Microsoft Store
[ ] GOG Galaxy
[ ] Ubisoft Connect
[ ] Battle.net
[ ] Epic Games
[ ] Bethesda.net
[ ] Other

Processor / Processor Number [Required]

i7-1165

GPU Driver Version [Required]

[X] 30.0.100.9667 (latest)
[ ] 27.20.100.9616
[x] 27.20.100.9466
[ ] 27.20.100.9316
[ ] 27.20.100.9313
[ ] 27.20.100.9168
[ ] 27.20.100.9128

Rendering API [Required]

[ ] Vulkan
[ ] OpenGL
[ ] DirectX12
[X] DirectX11
[ ] DirectX10
[ ] DirectX9

Windows Build Number [Required]

[X] Windows 10 21H1 (May 2021 Update)
[ ] Windows 10 20H2 (October 2020 Update)
[ ] Windows 10 20H1 (May 2020 Update)
[ ] Windows 10 19H2 (November 2019 Update)
[ ] Windows 10 19H1 (May 2019 Update)

Description and steps to reproduce [Required]

Start the game
The loading icon and a loading bar at the bottom of the screen appear
After 1 or 2 seconds the game closes (silent crash)

Device / Platform [Optional][Recommended]

GPD Win 3

Game Settings [Optional][Recommended]

Default values (first time booting the game)

Save game (if possible, could help solve the issue faster) [Optional]

Windows mini dump (small memory dump) (if available) [Optional][Recommended]

Game custom logs (if available) [Optional][Recommended]

pacoa-kdbg commented 2 years ago

I was not able to reproduce this issue on Game pass version with driver 30.0.100.9955

Rebusmind commented 2 years ago

Still crashes for me during the initial loading screen. And I've updated the drivers to 9955. I'm using the Steam version.

EstebanIntel commented 2 years ago

Hi @Rebusmind

We were able to reproduce this issue and found that its root cause to be on the game side. We have already escalated this issue to the game developer, but now is up to them to fix the issue.

The root cause was found to be an older version of OpenSSL that usually triggers on games running on certain versions of Unreal Engine. You can find more details and a possible workaround in the article OpenSSL* SHA Crash Bug Requires Application Update.