Batman Arkham Knight uses Microsoft Basic Display Adapter instead of Arc Gpu

[toriko2]

Checklist [README]

• [X] Device is not undervolted nor overclocked
• [X] Device is using the latest drivers
• [X] Game is not cracked, modded and use the latest patch

Game [Required]

Batman Arkham Knight

Game Platform [Required]

• [ ] Steam
• [ ] Microsoft Store
• [ ] GOG Galaxy
• [ ] Ubisoft Connect
• [ ] Battle.net
• [X] Epic Games
• [ ] Rockstar Games Launcher
• [ ] EA app
• [ ] Amazon Games app
• [ ] Other (please specify)

Other game platform

No response

Processor / Processor Number [Required]

AMD Ryzen 7700x

Graphic Card [Required]

ASRock Intel Arc A750

GPU Driver Version [Required]

31.0.101.5186

Other GPU Driver version

No response

Rendering API [Required]

• [ ] Vulkan
• [ ] OpenGL
• [ ] DirectX12
• [X] DirectX11
• [ ] DirectX10
• [ ] DirectX9

Windows Build Number [Required]

• [ ] Windows 11 23H2
• [X] Windows 11 22H2
• [ ] Windows 11 21H2
• [ ] Windows 10 22H2
• [ ] Windows 10 21H2
• [ ] Other (Please specify)

Other Windows build number

No response

Intel System Support Utility report

igcit_ssu.txt

Description and steps to reproduce [Required]

Unfortunately it seems Batman Arkham Knight is hardcoded to ignore any Intel GPU on a system. This means whenever the game is booted it starts with the Microsoft Basic Display Adapter as shown in the game settings screenshot.

Also the game only boots in windowed mode and runs at ~5 fps. This issue was also experienced in issue #222 and is replicated in the following youtube video: https://youtu.be/g-v2vLNMdZM?si=NKluuAOrS_yCxMD5

Also is referenced in intel article: https://www.intel.com/content/www/us/en/support/articles/000094465/graphics.html

Does this mean the only solution to run this game is to use DXVK or the following mod (https://community.pcgamingwiki.com/files/file/2546-batman-arkham-knight-intel-gpu-detection-fix/)?

Just curious if any driver updates are planned to fix this game without current workarounds.

Game graphic quality [Required]

• [X] Low
• [ ] Medium
• [ ] High
• [ ] Ultra

Game resolution [Required]

1600x900

Game VSync [Required]

On

Game display mode [Required]

• [X] Fullscreen
• [X] Windowed
• [ ] Borderless Windowed

Detailed game settings [Required]

Device / Platform name

No response

Crash dumps [Required, if applicable]

No response

Save game

No response

[rmorera-intel]

Hi @toriko2 thanks for this report, I'm looking into this right now. I'm attempting to reproduce the issue, as soon as I have more information I'll let you know.

[EstebanIntel]

Hi @toriko2,

This game is hard coded to ignore al Intel GPUs (including Arc Discrete GPUs). So, they only WA to have this game run correctly on Intel GPU is to:

1. Unzip the attached file
2. /Binaries/Win64, and overwrite it if needed

DXGI.zip

[EstebanIntel]

@IGCIT can this be closed? The issue on the game side and we have provided a workaround.