IGCIT / Intel-GPU-Community-Issue-Tracker-IGCIT

IGCIT is a Community-driven issue tracker for Intel GPUs.
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Random VIDEO_TDR_FAILURE BSOD when playing Path of Exile #703

Closed el-psy-k closed 7 months ago

el-psy-k commented 7 months ago

Checklist [README]

Game [Required]

Path of Exile

Game Platform [Required]

Other game platform

https://www.pathofexile.com/

Processor / Processor Number [Required]

PathOfExile.exe

Graphic Card [Required]

Intel A770LE 16GB

GPU Driver Version [Required]

31.0.101.5186

Other GPU Driver version

No response

Rendering API [Required]

Windows Build Number [Required]

Other Windows build number

No response

Intel System Support Utility report

ssu.txt

Description and steps to reproduce [Required]

I'll keep track the issue, can streaming, can remote desktop, if helps.

Game graphic quality [Required]

Game resolution [Required]

3840x2160

Game VSync [Required]

Off

Game display mode [Required]

Detailed game settings [Required]

Path C:\Users\[User Name]\Documents\My Games\Path of Exile\production_Config.ini production_Config.txt

Device / Platform name

No response

Crash dumps [Required, if applicable]

latest 2 minidump 020724-9625-01.dmp 020224-7906-01.dmp

Save game

No response

Vivek-Intel commented 7 months ago

@Prayer-R does issue occur only with POE, or with other games as well ? does issue occur when playing from Steam ? what is repro rate of the issue (?/5) and how long in the game it takes to trigger the issue ? Can you update to latest BIOS and check the issue again? did you notice temp of GPU , CPU temp just before issue occurrence?

el-psy-k commented 7 months ago

@Prayer-R does issue occur only with POE, or with other games as well ? does issue occur when playing from Steam ? what is repro rate of the issue (?/5) and how long in the game it takes to trigger the issue ? Can you update to latest BIOS and check the issue again? did you notice temp of GPU , CPU temp just before issue occurrence?

Issue occur only with POE, no issues found with other games yet. Steam client performs worse than official client(Game developer's issue), most player use the official client, me too, so i don't know does issue occurring on the Steam client. Random occurrence(1/5), wake up after sleep then playing game(3/5), watch youtube videos while playing game(2/5). It can be triggered in about 15 minutes at the shortest, maximum a few hours(2-3h). When there is a lot of content and monsters in the screen, easier to trigger, you may need level up to 80+, maybe hard to test, but i'll wait. Tried 7D76vA6(AGESA ComboPI 1.0.0.7c)-7D76vAB1(AGESA ComboPI 1.1.0.1), i'll try 7D76vAB4(AGESA ComboPI 1.1.0.2b latest) and check it again. When playing PoE, temp of GPU maximum 75°, temp of CPU maximum 70°.

stalker-svk commented 7 months ago

try to increase TDR delay time launch this REG file and reboot PC, then check again if the error still occurs. GPU TDR Delay.zip

el-psy-k commented 7 months ago

try to increase TDR delay time launch this REG file and reboot PC, then check again if the error still occurs. GPU TDR Delay.zip

TdrDelay and TdrDdiDelay already set to 60s, not occur BSOD after uptate to AGESA ComboPI 1.1.0.2b, doubt is AGESA bug. Observe for a few more days.

el-psy-k commented 7 months ago

Not occur BSOD after update AGESA ComboPI 1.1.0.2b, close issue.