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IGCIT / Intel-GPU-Community-Issue-Tracker-IGCIT

IGCIT is a Community-driven issue tracker for Intel GPUs.
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Company of Heroes crashes #711

Closed LordR7 closed 2 months ago

LordR7 commented 4 months ago

Checklist [README]

Game [Required]

Company of Heroes

Game Platform [Required]

Other game platform

No response

Processor / Processor Number [Required]

i9-13900K

Graphic Card [Required]

A770 16GB

GPU Driver Version [Required]

31.0.101.5194

Other GPU Driver version

No response

Rendering API [Required]

Windows Build Number [Required]

Other Windows build number

No response

Intel System Support Utility report

igcit_ssu.txt

Description and steps to reproduce [Required]

Start a random skirmish o any map. Game will crash within 1 minute after loading the map.

Game graphic quality [Required]

Game resolution [Required]

3440 x 1440

Game VSync [Required]

Off

Game display mode [Required]

Detailed game settings [Required]

Settings

Device / Platform name

No response

Crash dumps [Required, if applicable]

warnings.log CoHNLVT38A3.dmp

Save game

No response

Ilya-intel commented 4 months ago

Hey @LordR7 , I've played the full skirmish battle without any error messages. So could you first try the latest 31.0.101.5330 driver. And if won't help try the following workaround:

  1. Click your start menu and type "regedit" and click on "Registry Editor"
  2. Copy this text and paste it into the "address bar" at the top:

    Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\GraphicsDrivers

  3. Right click the white space in the right-hand pane and select "New" -> "DWORD (32-bit) Value"
  4. You will get a new item called "New Value #1" - Rename this to TdrDdiDelay and hit "enter"
  5. Double click the new entry and make sure "Hexadecimal" is selected for "Base" and set the "Value data:" field to 3c
  6. Repeat step 3 - 5, but rename this entry to TdrDelay and use the same values. Only the name should be different.
  7. Restart your system and try to play.
LordR7 commented 4 months ago

Only difference with the settings is, that the game freeze now before it crashes after some more time. New Driver does not help either. warnings.log

Ilya-intel commented 3 months ago

@LordR7 I am still not able to replicate the issue on the 3rd system. Could you try the latest 5379 driver? https://www.intel.com/content/www/us/en/download/785597/intel-arc-iris-xe-graphics-windows.html

Ilya-intel commented 2 months ago

@IGCIT thread seem to be abandoned, kindly close it. Thanks.