Karen-Intel
commented
4 months ago Hi @0xDEADFED5 thank you for your report!
I'll be verifying the behavior you just reported. I will be back soon with my findings, talk to you soon
Karen
Closed 0xDEADFED5 closed 3 months ago
Karen-Intel
commented
4 months ago Hi @0xDEADFED5 thank you for your report!
I'll be verifying the behavior you just reported. I will be back soon with my findings, talk to you soon
Karen
Karen-Intel
commented
4 months ago Hey @0xDEADFED5 could you share a small evidence for me about the blackouts? I'd like to see your game settings too please
Ty
Karen
0xDEADFED5
commented
3 months ago i found the easiest way to repro the screen blanking is by opening map screen. every time on the first try it will very briefly show map, then screen will blank for a moment and it will come back.
repro FPS regression by turning in game vsync on. with current driver it be unplayable slow motion, with driver <= 5074, it will be fine.
screen blanking actually doesn't show in the recording, the recording looks like the blank didn't happen.
i tried running Ori with Visual Studio Graphics Debugger (vs2022), but unfortunately it crashes under the debugger. I can't use PIX to look at it because the game is x86.
attached is a screenshot of the options, which are incredibly sparse and pretty unhelpful, unfortunately.
0xDEADFED5
commented
3 months ago i think i can confirm it's a driver issue. i've now tested different driver versions to try to narrow it down further.
results: 4953 - pass 5074 - pass 5186 - fail 5333 - fail
sometime between driver 5074 and 5186 this regression happened, performance was great before that. if there's anything i can do to further narrow this down, plz let me know.
Karen-Intel
commented
3 months ago @0xDEADFED5 ty for this info. Also, would you kindly show me how it looks for you? You can record with your phone and temporarily upload to drive or any other service. I'm unable to repro those black screen glitches so would be great to see it. I will show you how it looks for me too of course :)
I'm trying the same resolution, VSync ON and an average of 175 FPS on an Intel System (13900k) I will enable an AMD system for this, just make sure to send me the evidence please
Thanks
Karen
0xDEADFED5
commented
3 months ago here's a video showing the screen blanking:
https://drive.google.com/file/d/1q56X5xAWiXBDonxGe2ljCyDemf0BBrrg/view?usp=sharing
it happens with HDR turned off in Windows 11 also (just obviously without the HDR overlay)
Karen-Intel
commented
3 months ago @0xDEADFED5 more questions from my end:
Here are the results of mi initial testing in my 13900k System and no black flashing at all when I open the map so we'll try to repro with your display's specs instead of the AMD system (if necessary we'll set up a system for this) Looks like HDR is forcing to change to ON whenever you open the map but that doesn't happen in my system (which is curious). I'm using an OLED Samsung G8 Display - Adaptive Sync ON
Now, I know you've done a couple regressions. Please note if in any of the functional ones you see a change in the VBIOS version and take note. This can help us root cause the issue faster.
About the FPS performance, we're expecting changes for DX11 based games in future releases so let's pause that a little bit until these changes are implemented. For the time being, let's focus on the flashes you're seeing.
Keep me posted! Thanks
Karen
0xDEADFED5
commented
3 months ago IFWI: 20.0.1063 (same version in pass/fail drivers)
monitor: https://www.asus.com/us/displays-desktops/monitors/proart/proart-display-pa248cnv/ connected via DP
edit: disabling adaptive sync on the monitor fixed the screen blanking. so newer drivers are somehow tricking my monitor's refresh rate to go out of range every once in a while in this specific game.
just tested adaptive sync @ 75hz, and the screen blanking isn't there. so it only happens with adaptive sync on @ 60hz (which is probably a terrible setting)
Karen-Intel
commented
3 months ago Hi @0xDEADFED5 have you tried to upgrade your drivers with HDMI plugged on?
Based on your SSU, you have an Intel Branded Card A770 LE (like the one I have). If you do, the latest vBios available version is 20.0.1068 If you see the instructions when you upgrade your driver, it has to be done with HDMI plugged on. Can you attempt to do this? Looks like you're not in the latest vBios version and that might be causing some of the issues you have
Keep me posted! TY
Karen
0xDEADFED5
commented
3 months ago oops, not sure how i missed the HDMI notice in the installer, thank you. i'm on just HDMI now.
however, i can't get the vbios to update from 20.0.1063. i tried a (-f) fresh install of 5333 + reboot, then a force downgrade + reboot + 5333 upgrade + reboot, vbios never changed.
edit: it's an ASRock Phantom A770
0xDEADFED5
commented
3 months ago at this point even IF it's a bug, it's pretty minor one (to me), with an easy workaround, i should've known it was adaptive sync acting up. thanks for the great support!
Checklist [README]
Game [Required]
Ori and the Blind Forest Definitive Edition
Game Platform [Required]
Other game platform
No response
Processor / Processor Number [Required]
AMD 7900X
Graphic Card [Required]
Arc A770
GPU Driver Version [Required]
31.0.101.5333
Other GPU Driver version
No response
Rendering API [Required]
Windows Build Number [Required]
Other Windows build number
No response
Intel System Support Utility report
igcit_ssu.txt
Description and steps to reproduce [Required]
play the game. screen will occasionally go blank every few minutes while the game keeps running. performance regression too, unplayable framerate with in game vsync on (@1920x1200)
Game graphic quality [Required]
Game resolution [Required]
1920x1200
Game VSync [Required]
Off
Game display mode [Required]
Detailed game settings [Required]
none
Device / Platform name
No response
Crash dumps [Required, if applicable]
No response
Save game
AppData\Local\Ori and the Blind Forest DE
saveFile0.zip