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IGCIT is a Community-driven issue tracker for Intel GPUs.
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Settings Reset on Tom Clancy's Rainbow Six Siege whenever booting up the game and every time a new match starts, requiring that it be reset for every single match #729

Closed Tealdragon204 closed 8 months ago

Tealdragon204 commented 8 months ago

Checklist [README]

Game [Required]

Tom Clancy's Rainbow Six Siege

Game Platform [Required]

Other game platform

No response

Processor / Processor Number [Required]

R9 5900X

Graphic Card [Required]

Arc A750 Limited Edition

GPU Driver Version [Required]

31.0.101.5333

Other GPU Driver version

No response

Rendering API [Required]

Windows Build Number [Required]

Other Windows build number

No response

Intel System Support Utility report

Intel System Support Info.txt

Description and steps to reproduce [Required]

Everytime I boot into the game my settings reset to the default. Likewise whenever queueing into a match they reset to the default (But it does not show they have reset but they have) this is especially noticeable because bloom is enabled even though bloom is off in the settings. Likewise TAA-4X is on instead of no anti-aliasing which is very obvious because the game looks like a smeary mess instead of sharp

Likewise, changing the texture settings does not change anything and the textures are stuck on the lowest setting.

Very frustrating as every time I boot up the game and every time I start a new match I have to disable and re-enable my settings to get it back to where it was

Game graphic quality [Required]

Game resolution [Required]

2560x1440

Game VSync [Required]

Off

Game display mode [Required]

Detailed game settings [Required]

Texture Quality: Ultra (not working) Anisotropic 16x LOD Quality: Ultra Shading Quality: High Shadow Quality: Very high Reflection Quality: High VFX Quality: Ultra Ambient Occlusion: SSBC+ Lens Effects: Off Zoom-In Depth of Field: Off All Upscaling options: Off Adaptive Render Scaling: Off Anti-Aliasing: Off

Monitor: VG27AQL1A Resolution: 2560x1440 Refresh Rate: 170 Hz Display Mode: Borderless (also happens in fullscreen) VSync: Off FPS Limit: Off Widescreen Letterbox: Off Field of View: 90 HUD Display Area: 100 Menu Display Area: 100

Device / Platform name

No response

Crash dumps [Required, if applicable]

No response

Save game

No response

Tealdragon204 commented 8 months ago

Didn't occur at all today and I have no clue why. As I restarted my PC the prior day as well

rmorera-intel commented 8 months ago

Hi @Tealdragon204 has this occurred again? I'll try replicating this issue on my test system here and let you know what I can find. I guess you could also verify game files, try safe mode and worst-case scenario reinstall the game - but first give me a day to get back to you with my results.

Tealdragon204 commented 8 months ago

Hi @Tealdragon204 has this occurred again? I'll try replicating this issue on my test system here and let you know what I can find. I guess you could also verify game files, try safe mode and worst-case scenario reinstall the game - but first give me a day to get back to you with my results.

It has occurred again. Already tried verifying the game files but it notably only occurs when I switch steam/ubisoft accounts. I am wondering if it is something related to saving and reading .ini files as it seems if I do a fresh restart and stay on the account it's fine. But if I switch Steam + Ubi accounts to play on a different account on Siege the error occurs. I am not 100% sure on this as I haven't done rigid testing, I've just noticed the error occurred the last two times I switched accounts and hasn't occurred on times I haven't switched. I will have to test more

For clarification: It is two different steam + ubisoft accounts on the same Windows Account. (My personal alt accounts for Siege). To actually be able to switch accounts properly one must first close Siege, then close Ubisoft connect, then switch accounts on Steam, boot up Siege (thus rebooting Ubisoft connecting and booting you into the new account). If you forget the close Ubisoft connect. It will not change accounts on Siege

Tealdragon204 commented 8 months ago

So I just did a fresh reboot without changing accounts and the issue does not seem to occur. I am once again going to try switching accounts and see if the issue does occur again

Tealdragon204 commented 8 months ago

Now I am unable to replicate it. Perhaps it was fixed by a recent patch. I'll leave this open if it occurs again but I'm not seeing anything at the moment

Tealdragon204 commented 8 months ago

Even after doing all sorts of jank things that I do with my computer, monitor setup etc... it has not occurred again so I will be closing this